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Customer Associate Representative Jobs in Rhode Island

Hertz

Flexible Customer Service Associate

Warwick, RI · On-site

$18.50/hr

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue ... represent a significant part of our culture - and our success and reputation as a company.

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

... Customer Service person ensures intake information meets established admission criteria and is ... Associates degree/technical certification preferred. EXPERIENCE: Three (3) years prior experience ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.75 - $21.25/hr

... Customer Service person ensures intake information meets established admission criteria and is ... Associates degree/technical certification preferred. EXPERIENCE: Three (3) years prior experience ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

... Customer Service person ensures intake information meets established admission criteria and is ... Associates degree/technical certification preferred. EXPERIENCE: Three (3) years prior experience ...

TJX Companies

70230-Customer Experience Coor

Smithfield, RI · On-site

$15 - $15.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Contact your TJX representative for more information. This position has a starting pay range of $15 ...

Kimball Midwest

Account Representative

North Kingstown, RI · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training ... We are a people business at our core, treating both customers and associates with the same respect.

Tjx

Retail Customer Experience Coordinator

Westerly, RI · On-site

$17 - $17.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Contact your TJX representative for more information. In addition to our open door policy and ...

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What cities in Rhode Island are hiring for Customer Associate Representative jobs?

Cities in Rhode Island with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

Flexible Customer Service Associate

Warwick, RI • On-site

The Hertz Corporation
See more jobs at The Hertz Corporationexternal

$18.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $18.50/hr

Schedule: Availability needed between the hours of 6am-2am any day of the week; Must be available on weekends

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow !

Benefits and Perks:

  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental???

  • Medical, Dental & Vision plan options

  • Retirement programs, including 401(k) employer matching

  • Paid Parental Leave & Adoption Assistance

  • Employee Assistance Program for employees & family

  • Educational Reimbursement & Discounts

  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

#zip

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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