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Customer Associate Representative Jobs in Illinois

Perspective Development

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AT&T Sales and Customer Associate

Downers Grove, IL · On-site

$50K - $60K/yr

AT&T Sales and Customer Associate Join a growing team that believes in developing people, building ... Represent our client with professionalism, enthusiasm, and integrity * Work closely with team ...

Perspective Development

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AT&T Sales and Customer Associate

Downers Grove, IL · On-site

$50K - $60K/yr

AT&T Sales and Customer Associate Join a growing team that believes in developing people, building ... Represent our client with professionalism, enthusiasm, and integrity * Work closely with team ...

ICONMA

Associate Customer Service Rep

Springfield, IL · On-site

$14.25 - $19.75/hr

Associate Customer Service Rep Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for an Associate Customer Service Rep for their Springfield, IL location.

Hire Talent

Associate Customer Service Rep

Springfield, IL · On-site

$14.25 - $19.75/hr

Associate Customer Service Rep Answer phone calls and direct to appropriate person. Develop quotes for Aftermarket requests. Enter orders into SAP when PO received. Interface with shipping/warehouse ...

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What are the most commonly searched types of Customer Representative jobs in Illinois?

The most popular types of Customer Representative jobs in Illinois are:

What cities in Illinois are hiring for Customer Associate Representative jobs?

Cities in Illinois with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

AT&T Sales and Customer Associate

Downers Grove, IL • On-site

Perspective Development
Marketing • 11 - 50 employees
Learn more about Perspective Developmentexternal

$50K - $60K/yr

Full-time

PTO

Re-posted 28 days ago

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Job description

AT&T Sales and Customer Associate

Join a growing team that believes in developing people, building connections, and driving results. At Perspective Development, we bring brands to life through face-to-face customer engagement across the Chicagoland area. Our goal is to make every interaction meaningful, ensuring customers feel valued, understood, and supported.

We’re seeking a motivated individual to join our team as a Sales and Customer Associate. This is a great opportunity for someone eager to learn, grow, and launch a rewarding career in sales and customer relations.

What You’ll Gain:

  • Full, hands-on training from day one
  • A fun, collaborative, and energetic work culture
  • Professional development through workshops and conferences
  • Clear advancement opportunities based on performance
  • Consistent weekday schedule with weekends off

Your Day-to-Day:

  • Engage directly with customers, providing product knowledge and tailored solutions
  • Build strong customer relationships and maintain long-term satisfaction
  • Represent our client with professionalism, enthusiasm, and integrity
  • Work closely with team members to achieve sales goals and enhance performance
  • Learn and apply proven sales strategies to deliver measurable results

What We’re Looking For:

  1. A positive attitude and willingness to learn
  2. Excellent interpersonal and communication skills
  3. Reliability, integrity, and a strong work ethic
  4. The ability to thrive in a fast-paced, team-oriented environment
  5. Bachelor’s degree preferred, but not required

If you’re ready to take the next step in your career with a company that values growth, teamwork, and opportunity, apply today and start building your future with us.

Please note: A vehicle is required for the position 

Company Description

At Perspective Development, our mission is to create a culture that empowers those to rise above the status quo, leaving an impact not only for ourselves, but also the lives of everyone we interact with. We help large corporations market their brand and products through a face to face sales and marketing approach. We work with a large portfolio of clients across the country helping them expand their customer base. Perspective Development continues to provide excellent results and that is why our clients are happy to continue working with us.