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Customer Associate Representative Jobs in Alabama

TJX Companies

LP Customer Associate II

Hoover, AL · On-site

$13.30 - $18.60/hr

Supports a positive customer shopping experience in the store and maintains a strong store ... Contact your TJX representative for more information. In addition to our open door policy and ...

Tjx

LP Customer Associate II

Birmingham, AL · On-site

$13.30 - $18.60/hr

Supports a positive customer shopping experience in the store and maintains a strong store ... Contact your TJX representative for more information. In addition to our open door policy and ...

TJX Companies

LP Customer Associate II

Hoover, AL · On-site

$13.30 - $18.60/hr

Supports a positive customer shopping experience in the store and maintains a strong store ... Contact your TJX representative for more information. In addition to our open door policy and ...

Belcan

Associate Customer Service Rep I

Huntsville, AL · On-site

$24/hr

Associate Customer Service Rep I Pay Rate: $24.00/hr. Location: Huntsville, AL Area Code: 256 ZIP Code: 35811 Start Date: Right Away Keywords: #HuntsvilleJobs; #CustomerServiceRepjobs; Benefits: *On ...

Family Dollar

CSR

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Dollar Tree

CSR

Prichard, AL · On-site

$12.75 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

CSR

Prichard, AL · On-site

$12.75 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

BlueScope Steel

Customer Service Representative

Rainsville, AL · On-site

$13.25 - $18/hr

Customer Service Representative For over 100 years, BlueScope continues to build on our reputation ... Associate's or 2-year technical degree * 3 years of related work experience in detailing, project ...

Meridian Waste

Customer Service Representative

Attalla, AL · On-site

$13.25 - $18/hr

Customer Service Representative Hot Job Noble Hill Admin - Attalla, AL 35954 Overview Position Type ... The Customer Service Associate works to deliver the highest level of quality service to our ...

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.
Customer Associate Representative jobs near you

LP Customer Associate II

Hoover, AL • On-site

TJX Companies
Retail • 10K+ employees
Learn more about TJX Companiesexternal

$13.30 - $18.60/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

1646 Montgomery Hgwy

Location:

USA TJ Maxx Store 0242 Hoover ALThis position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: PART_TIME

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