1

Customer Associate Bank Jobs in Calgary, AB (NOW HIRING)

Customer Experience Associate

Calgary, AB ยท On-site

CA$22.50 - CA$28.33/hr

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Customer Experience Associate

Cochrane, AB ยท On-site

CA$22.50 - CA$28.33/hr

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...

Personal Banking Associate Trainee

Canmore, AB ยท On-site

CA$43K - CA$58K/yr

... customers to the appropriate team member or internal Bank partner, while ensuring a positive ... We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ...

Personal Banking Associate Trainee

Calgary, AB ยท On-site

CA$45K - CA$61K/yr

... customers to the appropriate team member or internal Bank partner, while ensuring a positive ... We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers ...

... customers to the appropriate team member or internal Bank partner, while ensuring a positive ... We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ...

As a Private Banking Associate, you will provide exceptional service to Private Banking clients by ... bank policies. Coordinate communication to customers regarding obtaining necessary financial ...

Supporting new and existing clients through a high level of customer service by providing solutions ... How to bring the entire Bank to the client with a holistic approach to address their needs ...

Personal Banking Associate

Calgary, AB ยท On-site

CA$45K - CA$61K/yr

... customers to the appropriate team member or internal Bank partner, while ensuring a positive ... We are seeking a Personal Banking Associate for our branch office who can guide customers to the ...

Personal Banking Associate

Calgary, AB ยท On-site

CA$45K - CA$61K/yr

... customers to the appropriate team member or internal Bank partner, while ensuring a positive ... We are seeking a Personal Banking Associate for our branch office who can guide customers to the ...

Personal Banking Associate

Calgary, AB ยท On-site

CA$45K - CA$61K/yr

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and ...

We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Bank. We strive to build deep and long-lasting relationships with our customers by performing a ...

We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Bank. We strive to build deep and long-lasting relationships with our customers by performing a ...

We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Bank. We strive to build deep and long-lasting relationships with our customers by performing a ...

next page

Showing results 1-20

Customer Associate Bank information

What is the difference between Customer Associate Bank vs Customer Service Representative?

AspectCustomer Associate BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; banking certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, or online
Employer & IndustryBanking and financial servicesVarious industries including retail, telecom, banking
Common Search & ComparisonYesYes

While both roles involve assisting customers, a Customer Associate Bank primarily works within banking environments, handling transactions and account inquiries. A Customer Service Representative may work across various industries, focusing on resolving customer issues and providing support. The key difference lies in the industry focus and specific banking-related responsibilities of the Customer Associate Bank.

What does a customer associate bank do at a bank?

A customer associate at a bank assists customers with account inquiries, deposits, withdrawals, and other banking transactions. They provide information about bank products and services, handle customer requests, and ensure a positive banking experience, often using banking software and following security protocols.

What is the role of a customer associate bank in a bank?

A customer associate bank is responsible for assisting customers with banking transactions, providing information about products and services, and ensuring a positive customer experience. They handle tasks such as account opening, deposits, withdrawals, and addressing customer inquiries, often using banking software and maintaining compliance with banking regulations.
Infographic showing various Customer Associate Bank job openings in Calgary, AB as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Customer Experience Associate

Calgary, AB โ€ข On-site

CA$22.50 - CA$28.33/hr

Part-time

Re-posted 17 hours ago


Job description

Work Location:

Calgary, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduate degree or equivalent is an asset.

  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet