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Customer Advisor Jobs in Remote, OR (NOW HIRING)

Ardent

Care Advisor I

Coos Bay, OR · Remote

About the Role As a Care Advisor I, you will serve as the operational backbone of the patient ... This is a hybrid role that blends high-touch customer support with rigorous backend operations. You ...

Ulta Beauty

Beauty Advisor

Roseburg, OR · On-site

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Beauty Advisor (BA) is responsible for providing an exceptional ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

Ulta Beauty, Inc.

Beauty Advisor

Roseburg, OR · On-site

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Beauty Advisor (BA) is responsible for providing an exceptional ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

Ulta Beauty, Inc.

Beauty Advisor

Roseburg, OR · On-site

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Beauty Advisor (BA) is responsible for providing an exceptional ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

Ulta Beauty

Prestige Beauty Advisor

Roseburg, OR · On-site

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in ... Ability to build and maintain strong customer relationships * Ability to work independently and as ...

Ulta Beauty, Inc.

Prestige Beauty Advisor

Roseburg, OR

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in ... Ability to build and maintain strong customer relationships * Ability to work independently and as ...

Ulta Beauty, Inc.

Prestige Beauty Advisor

Roseburg, OR

$15.75 - $19.50/hr

GENERAL SUMMARY & SCOPE The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in ... Ability to build and maintain strong customer relationships * Ability to work independently and as ...

Kohl's

Part-Time Beauty Advisor - Sephora

Powers, OR · On-site

$15.55 - $20.25/hr

Role Specific Information About the Role As Beauty Advisor, you will drive sales through an ... Maintaining adherence to company safety policies for the safety of all associates and customers

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Showing results 1-20

All JobsCustomer Advisor JobsCustomer Advisor Jobs in Remote, OR

Customer Advisor information

See Remote, OR salary details

$14

$31

$89

How much do customer advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer advisor in Remote, OR is $31.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $33.85 per hour, depending on experience, location, and employer.

What is a customer advisor?

Customer Advisors are professionals who assist clients by providing information about products or services, resolving issues, and ensuring customer satisfaction. They typically work in retail, banking, or call center environments, handling inquiries, complaints, and sometimes sales. Their main goal is to maintain positive relationships between the company and its customers, often acting as the first point of contact. Good communication, problem-solving skills, and patience are essential for this role.

How does a customer advisor typically collaborate with other departments to resolve customer issues?

Customer Advisors often act as the first point of contact for customers and may need to collaborate with teams such as technical support, billing, or product management to resolve more complex issues. This collaboration usually involves documenting customer concerns clearly, escalating cases when necessary, and following up to ensure timely resolution. Advisors must communicate effectively across departments, balancing customer expectations with internal processes. Building strong relationships with colleagues in other teams can help streamline problem-solving and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer advisor, and why are they important?

To thrive as a Customer Advisor, you need strong communication skills, product knowledge, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telecommunication systems is commonly required. Exceptional problem-solving abilities, patience, and a customer-focused attitude are standout soft skills in this role. These skills ensure positive customer experiences, effective issue resolution, and contribute to the overall success and reputation of the business.

What is the difference between Customer Advisor vs Customer Service Representative?

AspectCustomer AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in sales or communicationHigh school diploma; customer service training often provided
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, insurance, telecomRetail, hospitality, tech support, banking
Common Search & Comparison IntentUnderstanding sales and advisory rolesCustomer support and problem-solving

While both roles involve assisting customers, a Customer Advisor typically focuses on sales, product recommendations, and building customer relationships, often in retail or financial sectors. A Customer Service Representative primarily handles inquiries, complaints, and support issues, emphasizing problem resolution. The roles overlap in customer interaction but differ in their primary objectives and work environments.

Is customer service a stressful job?

Customer Advisor roles can be stressful due to handling difficult customer interactions, meeting performance targets, and managing high call volumes. Success in the role often depends on strong communication skills, patience, and the ability to stay calm under pressure.
Customer Advisor jobs near you
Infographic showing various Customer Advisor job openings in Remote, OR as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $64,908 per year, or $31.2 per hour.

Care Advisor I

Ardent Outsourcing Services LLC

Roseburg, OR • On-site

$17/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

About Ardent
At Ardent, we believe that the "product" in the BPO industry is our people and their time. We partner with mission-driven healthcare organizations to bridge the health literacy gap in the U.S. healthcare system. Our mission is to cut through the red tape of healthcare by pairing patients with expert advocates, ensuring they have the tools to make better decisions and achieve better outcomes.
We are a high-growth, intense, and heart-led team. Ardent isn't a place to coast; it's a place to redefine the patient experience through urgency, precision, and empathy.
About the Role
As a Care Advisor I, you will serve as the operational backbone of the patient journey. This is a hybrid role that blends high-touch customer support with rigorous backend operations. You will be the human voice and heart of our service, supporting patients and healthcare advocates via phone, email, and chat.
Your goal is to handle escalated patient inquiries that require thoughtful problem-solving and relationship management.
This role focuses on addressing complex patient concerns, processing sensitive requests, and preserving patient relationships during challenging interactions. You aren't just answering questions; you are orchestrating a seamless workflow between clinical teams, advocates, and patients to ensure world-class outcomes.
Key Responsibilities
  • Omnichannel Support: Resolve inquiries to complete satisfaction via phone, email, and chat, acting as the primary point of contact for members throughout their journey.
  • Operational Execution: Manage the backend tasks required to move members through healthcare processes, including appointment confirmations, medical information retrieval, and troubleshooting.
  • Relationship Management: Build strong, empathetic bonds with clients and advocates, navigating tough conversations with grace and a solution-oriented mindset.
  • Process Improvement: Identify bottlenecks or "friction points" in the customer journey and collaborate with leadership to implement automation or workflow optimizations.
  • Technical Troubleshooting: Act as a natural troubleshooter, guiding users through basic browser, mobile app, or connectivity issues related to the platform.
  • Data & Feedback: Meticulously document all interactions in the CRM and track feedback to help our partners build a world-class experience.
  • Liaison & Coordination: Facilitate quick resolutions for site-specific issues and ensure seamless handoffs between clinical teams and advocates.

What You Bring to the Table
  • Experience: 1-3 years of experience in customer service, healthcare advocacy, or BPO operations.
  • Empathy as a Superpower: You thrive on helping people from all walks of life and are comfortable forming quick bonds with clients, even when they are upset or stressed.
  • Technical Fluency: You are a quick learner with computers, CRM systems (like Salesforce or Zendesk), and digital communication tools.
  • Operational Curiosity: You don't just follow a script; you want to understand the "why" behind the process and suggest better ways to get things done.
  • Reliability: You are disciplined in a remote environment, detail-oriented, and able to manage multiple priorities in a fast-paced "startup" atmosphere.
  • Mission-Driven: A genuine passion for healthy living and a desire to help people navigate the complexities of the healthcare system.

Requirements & Work Environment
  • Remote Work-Home: Enjoy the flexibility of a 100% remote role with the support of an established, connected team.
  • Work Hours: Ability to work full-time including evenings and weekends
  • Education: High school diploma or equivalent.
  • Internet: Must have a high-speed, stable internet connection with a router capable of a wired (plug-in) connection and speeds of 100 Mbps download and 20 Mbps upload.
  • Workspace: A dedicated, distraction-free home office space.
  • Location: Must be based in Douglas (Roseburg), Josephine (Grants Pass), Jackson (Medford), or Coos (Coos Bay) Counties in Oregon.

Perks and Benefits
  • Health & Wellness: Comprehensive Medical, Dental, and Vision insurance plans.
  • Time Off: Paid Time Off (PTO) and paid holidays.
  • Recognition & Rewards: Monthly and quarterly performance awards for those who consistently exceed KPIs and deliver exceptional care.
  • Employee Referral Program: Earn potential significant bonuses for bringing top-tier talent into the Ardent Outsourcing Services family.
  • Growth: Access to continuous coaching, professional development, and a culture that emphasizes learning from mistakes.
  • Paid Training Program: A robust onboarding experience to set you up for success with our systems and platforms.

Up for the challenge? We're looking for someone with heart, grit, and a "get it done" mentality. If you're ready to do the best work of your life, we look forward to meeting you.
This job description is intended to convey the general nature and scope of the role. Responsibilities may evolve based on business need. Ardent is an equal opportunity employer.

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