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Custom Service Jobs in Rittman, OH (NOW HIRING)

Lead modernization of legacy and custom-built MES landscapes, including rationalization ... Architect solutions that improve customer experience: order visibility, lead-time accuracy, service ...

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Company Description The company offers products and services for a vast range of businesses that are in need of product labels, promotional labeling, and custom packaging, along with, the equipment ...

MECHANICAL ASSEMBLER

Tallmadge, OH

$16.75 - $20.75/hr

Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

MECHANICAL ASSEMBLER

Tallmadge, OH

$16.75 - $20.75/hr

Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

Seasonal Sales Associate

OH · On-site

$13 - $15.25/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...

Seasonal Sales Associate

North Canton, OH · On-site

$12 - $14.25/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...

Retail Sales Associate Part Time

Akron, OH · On-site

$14.25 - $16.50/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...

Retail Sales Associate Part Time

OH · On-site

$14 - $17.50/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...

Seasonal Sales Associate

OH · On-site

$14 - $17.50/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...

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Custom Service information

See Rittman, OH salary details

$12

$20

$28

How much do custom service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for custom service in Rittman, OH is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.74 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A customer service role can potentially pay $2000 a week if you work full-time hours, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve working for multiple clients, handling high-volume or premium support, or taking on supervisory responsibilities in a remote customer service environment.

What job makes $10,000 a month without a degree?

In customer service, high-level roles such as customer success managers or sales managers can earn $10,000 or more monthly, especially in large companies or tech industries. These positions often require strong communication skills, experience, and sometimes certifications, but they do not always require a college degree.

What are the best customer service jobs?

The best customer service jobs include roles such as customer service representative, call center agent, and client support specialist. These positions often require strong communication skills, problem-solving abilities, and familiarity with customer management software. They can be found in various industries like retail, healthcare, and technology, with opportunities for advancement and remote work.

What is the easiest job but pays good?

Customer service roles are often considered accessible and can offer good pay depending on the industry and experience level. These jobs typically require strong communication skills and may involve working in retail, call centers, or online support, with flexible schedules and minimal specialized training needed.

What is the difference between Custom Service vs Customer Support?

AspectCustom ServiceCustomer Support
Required CredentialsTypically no formal certifications, but industry-specific knowledge helpfulOften requires customer service or support certifications
Work EnvironmentVaries; includes retail, online, or in-person settingsPrimarily office or call center environments
Employer & Industry UsageUsed across retail, hospitality, and service industriesCommon in tech, telecom, and service sectors
Search & Comparison IntentFocuses on personalized, tailored service experiencesCenters on resolving customer issues efficiently

Custom Service involves providing tailored, personalized experiences to meet individual customer needs, often in retail or hospitality settings. Customer Support focuses on assisting customers with issues or inquiries, typically in technical or service industries. While both roles aim to enhance customer satisfaction, Custom Service emphasizes customization and relationship-building, whereas Customer Support prioritizes problem resolution and technical assistance.

What cities near Rittman, OH are hiring for Custom Service jobs? Cities near Rittman, OH with the most Custom Service job openings:
Infographic showing various Custom Service job openings in Rittman, OH as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,808 per year, or $20.1 per hour.

Principal Architect

Career Site

Cuyahoga Falls, OH • On-site

Full-time

Posted 13 days ago


Job description

IT Principal Architect (Director Level) - $1B Manufacturing Business

Role Summary

The IT Principal Architect is the senior technical authority for Application, Data and Integration Architecture across a ~$1B manufacturing business. This role drives execution and innovation by modernizing legacy systems - especially custom MES solutions - while accelerating cloud and API modernization to improve agility, reliability, and customer experience (CX). Operating in an ambiguous, fast-paced environment, the Principal Architect partners with business and IT leaders to define target-state architecture, pilot and prove new capabilities through POCs, and guide delivery teams to scalable, secure, supportable solutions.

This is a hands-on architect-leader: a self-starter who can zoom from strategy to implementation, influence without direct authority (dotted-line leadership), and align multiple stakeholders around practical architectural decisions.

Key Responsibilities

Architecture Leadership & Execution

  • Own end-to-end architecture for critical manufacturing and enterprise platforms, including MES ecosystems, ERP adjacencies, integration layers, and customer-facing touchpoints.
  • Define pragmatic target-state architectures and roadmaps that balance speed, cost, and risk while improving business outcomes.
  • Translate strategy into execution artifacts: reference architectures, patterns, integration standards, and actionable modernization plans.
  • Partner with platform leaders to ensure architectural decisions are implemented consistently across delivery teams.

Legacy Modernization (Custom Mfg Apps on AS400 & Mainframe)

  • Lead modernization of legacy and custom-built MES landscapes, including rationalization, modularization, and phased migration strategies.
  • Assess technical debt, scalability, and reliability risks; propose sequencing plans that protect plant uptime and operational continuity.
  • Drive improvements in shop-floor data quality, event capture, and traceability to support quality, throughput, and compliance needs.

Cloud & Platform Modernization (Azure, AWS)

  • Migrate On prem and Co-lo workloads to Azure or AWS
  • Lead cloud modernization across applications and infrastructure including hosting strategy, resiliency (DR, Backups), observability, and cost optimization.
  • Ensure designs meet non-functional requirements: availability, latency, recoverability, security, and supportability, especially for plant operations.

API & Integration Modernization (Palantir Foundry)

  • Define and drive API modernization strategy: API-first design, governance, versioning, security, documentation, and reuse.
  • Modernize integration patterns (e.g., point-to-point to API/event-driven where appropriate), improving reliability and speed of change.
  • Enable scalable data and integration flows between Backshop floor, ERP, supply chain, and CX systems.

AI Enablement & Innovation (Palantir Foundry)

  • Identify high-value AI/ML and intelligent automation opportunities (e.g., quality & claims analytics, predictive maintenance enablement, scheduling optimization).
  • Partner with Data/Analytics and Security teams to implement responsible AI patterns, including governance, monitoring, and data controls.
  • Rapidly pilot emerging technologies: run POCs, validate value, and create repeatable patterns for scaling into production.

CX Impact & Business Partnership

  • Architect solutions that improve customer experience: order visibility, lead-time accuracy, service responsiveness, and digital self-service enablement.
  • Serve as a trusted advisor to Operations, Quality, Supply Chain, Commercial, and Corporate IT leaders, translating business needs into technology direction.

Success Measures (First 12-24 Months)

  • A clear, endorsed target architecture and phased modernization roadmap for custom applications and critical integrations.
  • Reduction in integration fragility through API modernization and Palantir based hub & spoke patterns.
  • Delivery teams consistently apply reference patterns, fewer architectural exceptions and rework.
  • Successful POCs that translate into scalable solutions with measurable value (throughput, quality, uptime, CX improvements).
  • Improved resilience and observability for manufacturing-critical systems (Cloud migration, DR & backup strategy, and annual recovery testing).
  • Strong stakeholder alignment and decision velocity in an ambiguous, fast-moving environment.

Required Qualifications

  • 12+ years of progressive architecture and engineering experience, including enterprise application and integration architecture.
  • Deep experience in manufacturing environments and plant-critical systems (MES experience required; custom MES modernization strongly preferred).
  • Proven track record modernizing legacy applications and integrations while maintaining operational continuity.
  • Strong cloud architecture experience (hybrid/cloud modernization, resiliency, security, DevSecOps alignment).
  • Strong API and integration architecture experience (API lifecycle governance, iPaaS/middleware, event/API patterns).
  • Demonstrated ability to lead through influence (dotted-line leadership), align stakeholders, and drive decisions.

Preferred Qualifications

  • Experience with enterprise-scale integration patterns and manufacturing domain architecture.
  • Experience delivering AI/ML, advanced analytics enablement, or intelligent automation with governance and monitoring.
  • Familiarity with industrial data patterns (time-series/event data, traceability, quality data models) and OT/IT boundaries.
  • Experience building reference architecture, standards, and guardrails for multiple teams.

Leadership Competencies

  • Execution-first architecture: pragmatic, outcome-driven, able to deliver now while building toward the future.
  • Innovation & experimentation: rapid POCs, value validation/alignment, and scalable launches.
  • Self-starter: thrives in ambiguity, drives clarity, creates momentum without waiting for perfect inputs.
  • Stakeholder alignment: communicates tradeoffs, builds consensus, and accelerates decisions.
  • Systems thinking understands end-to-end flows from shop floor to customer; optimizes for business outcomes.
  • Technical leadership: elevates engineering practices and influences teams and partners.

Working Environment

  • Fast-paced manufacturing environment with multi-site complexity and mission-critical operational requirements.
  • Hybrid or on-site expectations may include periodic travel to plants/sites to support key initiatives and stakeholder alignment.