Principal Architect
Cuyahoga Falls, OH · On-site
Lead modernization of legacy and custom-built MES landscapes, including rationalization ... Architect solutions that improve customer experience: order visibility, lead-time accuracy, service ...
Cuyahoga Falls, OH · On-site
Lead modernization of legacy and custom-built MES landscapes, including rationalization ... Architect solutions that improve customer experience: order visibility, lead-time accuracy, service ...
Cuyahoga Falls, OH · On-site
Lead modernization of legacy and custom-built MES landscapes, including rationalization ... Architect solutions that improve customer experience: order visibility, lead-time accuracy, service ...
Integrate Power Platform solutions with external systems via APIs, connectors, and custom code ... Experience with Microsoft Dataverse, SharePoint, Azure, or other cloud services * Familiarity with ...
Integrate Power Platform solutions with external systems via APIs, connectors, and custom code ... Experience with Microsoft Dataverse, SharePoint, Azure, or other cloud services * Familiarity with ...
Akron, OH · On-site
Integrate Power Platform solutions with external systems via APIs, connectors, and custom code ... Experience with Microsoft Dataverse, SharePoint, Azure, or other cloud services * Familiarity with ...
Akron, OH · On-site
Integrate Power Platform solutions with external systems via APIs, connectors, and custom code ... Experience with Microsoft Dataverse, SharePoint, Azure, or other cloud services * Familiarity with ...
Be Seen First
North Canton, OH · On-site
$22 - $25/hr
Company Description The company offers products and services for a vast range of businesses that are in need of product labels, promotional labeling, and custom packaging, along with, the equipment ...
Quick apply
Be Seen First
North Canton, OH · On-site
$22 - $25/hr
Company Description The company offers products and services for a vast range of businesses that are in need of product labels, promotional labeling, and custom packaging, along with, the equipment ...
$16.75 - $20.75/hr
Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...
$16.75 - $20.75/hr
Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...
$16.75 - $20.75/hr
Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...
Quick apply
$16.75 - $20.75/hr
Kelly is hiring a Mechanical Assembler on behalf of a leading designer and manufacturer of custom ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...
As a Parts Specialist, you will provide retail and professional customers with world-class service ... Custom and Competitive Wage * CLOSED on Sundays to create a schedule that allows you a job and a ...
As a Parts Specialist, you will provide retail and professional customers with world-class service ... Custom and Competitive Wage * CLOSED on Sundays to create a schedule that allows you a job and a ...
As a Parts Specialist, you will provide retail and professional customers with world-class service ... Custom and Competitive Wage * CLOSED on Sundays to create a schedule that allows you a job and a ...
As a Parts Specialist, you will provide retail and professional customers with world-class service ... Custom and Competitive Wage * CLOSED on Sundays to create a schedule that allows you a job and a ...
OH · On-site
$13 - $15.25/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
OH · On-site
$13 - $15.25/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
North Canton, OH · On-site
$12 - $14.25/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
North Canton, OH · On-site
$12 - $14.25/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
Akron, OH · On-site
$14.25 - $16.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
Akron, OH · On-site
$14.25 - $16.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
OH · On-site
$14 - $17.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
OH · On-site
$14 - $17.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
OH · On-site
$14 - $17.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
OH · On-site
$14 - $17.50/hr
What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... custom, and omni-channel) within a store location including, but not limited to: • Engage as a ...
As a Digital Solutions Coordinator you will be accountable for the facilitation of custom digital ... service management systems is a plus. * Self-motivated and solutions-oriented, with the ability to ...
As a Digital Solutions Coordinator you will be accountable for the facilitation of custom digital ... service management systems is a plus. * Self-motivated and solutions-oriented, with the ability to ...
As a Digital Solutions Coordinator you will be accountable for the facilitation of custom digital ... service management systems is a plus. * Self-motivated and solutions-oriented, with the ability to ...
As a Digital Solutions Coordinator you will be accountable for the facilitation of custom digital ... service management systems is a plus. * Self-motivated and solutions-oriented, with the ability to ...
Cuyahoga Falls, OH · On-site
$14 - $16.80/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to ... Cross train in Custom Framing selling and production * In select stores that do not have a Framing ...
Cuyahoga Falls, OH · On-site
$14 - $16.80/hr
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to ... Cross train in Custom Framing selling and production * In select stores that do not have a Framing ...
Akron, OH · On-site
$75K - $90K/yr
This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for ...
Quick apply
Akron, OH · On-site
$75K - $90K/yr
This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for ...
Akron, OH · On-site
$75K - $90K/yr
This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for ...
Quick apply
Akron, OH · On-site
$75K - $90K/yr
This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for ...
All measurements will be databased in our custom project management tool. * Applicant must be confident and accurate in the utilization of a tape measure as measuring existing space and taking into ...
Quick apply
All measurements will be databased in our custom project management tool. * Applicant must be confident and accurate in the utilization of a tape measure as measuring existing space and taking into ...
... services since 1957. As an ISO 9001:2015 and AS9100 Rev. D certified shop, Wagner supports customers across aerospace, heavy industrial, and custom manufacturing sectors. This role exists to support ...
... services since 1957. As an ISO 9001:2015 and AS9100 Rev. D certified shop, Wagner supports customers across aerospace, heavy industrial, and custom manufacturing sectors. This role exists to support ...
$12.51 - $14
4% of jobs
$14 - $15.49
13% of jobs
$16.41 is the 25th percentile. Wages below this are outliers.
$15.49 - $16.98
14% of jobs
$16.98 - $18.47
15% of jobs
The median wage is $19.30 / hr.
$18.47 - $19.96
9% of jobs
$19.96 - $21.45
13% of jobs
$22.53 is the 75th percentile. Wages above this are outliers.
$21.45 - $22.94
11% of jobs
$22.94 - $24.43
9% of jobs
$24.43 - $25.92
6% of jobs
$25.92 - $27.41
4% of jobs
$27.41 - $28.89
2% of jobs
$12
$20
$28
| Aspect | Custom Service | Customer Support |
|---|---|---|
| Required Credentials | Typically no formal certifications, but industry-specific knowledge helpful | Often requires customer service or support certifications |
| Work Environment | Varies; includes retail, online, or in-person settings | Primarily office or call center environments |
| Employer & Industry Usage | Used across retail, hospitality, and service industries | Common in tech, telecom, and service sectors |
| Search & Comparison Intent | Focuses on personalized, tailored service experiences | Centers on resolving customer issues efficiently |
Custom Service involves providing tailored, personalized experiences to meet individual customer needs, often in retail or hospitality settings. Customer Support focuses on assisting customers with issues or inquiries, typically in technical or service industries. While both roles aim to enhance customer satisfaction, Custom Service emphasizes customization and relationship-building, whereas Customer Support prioritizes problem resolution and technical assistance.

Full-time
Posted 13 days ago
IT Principal Architect (Director Level) - $1B Manufacturing Business
Role Summary
The IT Principal Architect is the senior technical authority for Application, Data and Integration Architecture across a ~$1B manufacturing business. This role drives execution and innovation by modernizing legacy systems - especially custom MES solutions - while accelerating cloud and API modernization to improve agility, reliability, and customer experience (CX). Operating in an ambiguous, fast-paced environment, the Principal Architect partners with business and IT leaders to define target-state architecture, pilot and prove new capabilities through POCs, and guide delivery teams to scalable, secure, supportable solutions.
This is a hands-on architect-leader: a self-starter who can zoom from strategy to implementation, influence without direct authority (dotted-line leadership), and align multiple stakeholders around practical architectural decisions.
Key Responsibilities
Architecture Leadership & Execution
Legacy Modernization (Custom Mfg Apps on AS400 & Mainframe)
Cloud & Platform Modernization (Azure, AWS)
API & Integration Modernization (Palantir Foundry)
AI Enablement & Innovation (Palantir Foundry)
CX Impact & Business Partnership
Success Measures (First 12-24 Months)
Required Qualifications
Preferred Qualifications
Leadership Competencies
Working Environment