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Custom Service Associate Jobs in California (NOW HIRING)

Pacer Group

Spec 2, Customer Order Mgmt

San Diego, CA · On-site

$36/hr

Work with custom service department to ensure timely quote creation and order placement of customer orders and provide support to address question/issues as they arise. * Respond accurately and ...

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Retail Store Sales Associate

Retail Store Sales Associate

Blick Art Materials

Fullerton, CA

$17 - $17.50/hr

Part-time

Retirement, PTO

Posted 28 days ago

Blick Art Materials rating

7.6

Company rating: 7.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

59th of 712 rated retailers

Job description

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick’s commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue though helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures. Responsibilities include,

  • Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
  • Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services
  • Training from NDS.
  • Provide customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking Custom Services orders, and delivering completed Custom Services orders in store.
  • Displays an energetic and positive attitude with all customer interactions.
  • Assist in the coordination of merchandise set-ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
  • Follows directions and prioritizes tasks to meet deadlines assigned with minimal supervision.
  • Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements:

  • Ability to work both independently and in a team environment.
  • Excellent Communication Skills.
  • Working knowledge of a variety of traditional fine art mediums preferred, including but not limited to: paints, markers, pencils, print making materials, clay, papers etc.

Scheduling Requirements:

  • Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
  • Regular attendance in accordance with the retail attendance policy.
  • Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business

Competencies:

  • Elevates Service Standards
  • Leadership
  • Champions Core Values
  • People
  • Operations

Supervisory Responsibility:

  • This position has no supervisory responsibilities.

Physical Demands:

  • Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Prolonged walking, standing, and climbing ladders.

Travel:

  • Minimal travel in the local area may be required.

Qualifications:

  • High School Graduate or equivalent.

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate:

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

  • $17.00 - $17.50 per hour + Sales Incentives

Benefits Include:

  • 401K & Profit Sharing Plan
  • Incentive Bonus Plans
  • Paid Time Off
  • Employee Discount

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.


At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

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