Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour. *Internal Employee ... Represent the company during customer meetings, service reviews, and business discussions.
Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour. *Internal Employee ... Represent the company during customer meetings, service reviews, and business discussions.
Cust Service Rep information
See Leander, TX salary details
$9.42 - $10.90
2% of jobs
$10.90 - $12.38
4% of jobs
$12.38 - $13.86
11% of jobs
$14.69 is the 25th percentile. Wages below this are outliers.
$13.86 - $15.35
15% of jobs
The median wage is $16.71 / hr.
$15.35 - $16.83
20% of jobs
$16.83 - $18.31
15% of jobs
$19.33 is the 75th percentile. Wages above this are outliers.
$18.31 - $19.80
13% of jobs
$19.80 - $21.28
7% of jobs
$21.28 - $22.76
6% of jobs
$22.76 - $24.24
4% of jobs
$24.24 - $25.73
3% of jobs
$9
$17
$25
How much do cust service rep jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for cust service rep in Leander, TX is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.
What cities near Leander, TX are hiring for Cust Service Rep jobs?
Cities near Leander, TX with the most Cust Service Rep job openings:
Customer Service Manager (Coffee Services) - Manor, TX
Manor, TX • On-site
Compass Group
• Catering • 10K+ employees10,000+ employees
Full-time, Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Compass Group rating
6.4
Based on 1,101 frontline employees who took The Breakroom Quiz
Job description
- Schedule: M-F, 7:30 am start
- Requirement: Leadership & Management experience
- Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour.
*Internal Employee Referral Bonus Available
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
About Parks Coffee:
Parks Coffee is a privately owned office coffee service company, providing drinks, snacks and break room supplies to more than 15,000 businesses across 12 branches, with humble origins in the family garage. Back in 1986 Randy Parks had a vision of bringing gourmet coffee and professional equipment to the office dwelling masses. In the early days, Randy worked as sales and route deliveryman, while his wife Debbie handled the paperwork and ran a home daycare service. Now, over thirty years later, you will see them both in the office, still honing the dream that has created a multi-million-dollar business, with locations throughout Texas, Oklahoma, Arizona, and southern California. Parks Coffee is an equal opportunity employer.
Job Summary
The Customer Service Manager (Coffee Services) is responsible for delivering exceptional customer experience, driving client retention, and supporting the growth of existing accounts within a fast-paced Office Coffee Services environment.
This role partners closely with the District Manager to manage a portfolio of customer accounts while leading a team of Route Drivers.
The ideal candidate is customer-focused, highly organized, data-driven, and passionate about building long-term client relationships.
Key Responsibilities
Customer Relationship Management
Partner with the District Manager to support and manage a portfolio of customer accounts.
Conduct customer retention calls, business reviews, and service follow-up meetings.
Visit customer locations to strengthen relationships, address concerns, and identify opportunities for service improvement.
Resolve escalated customer issues professionally and in a timely manner.
Maintain high levels of customer satisfaction and account retention.
Account Growth & Business Development
Drive same-store sales growth through proactive customer engagement and product recommendations.
Identify opportunities to expand services, improve customer experience, and increase revenue within existing accounts.
Monitor customer activity, service trends, and business performance to support retention and growth strategies.
Team Leadership
Provide day-to-day leadership, coaching, and support to a team of Route Drivers.
Foster a customer-first culture focused on service excellence and accountability.
Support employee development, performance management, and continuous improvement initiatives.
Collaborate with operations and support teams to ensure efficient service delivery.
Reporting & Business Analysis
Utilize Excel and reporting tools to analyze customer, operational, and sales performance metrics.
Review trends, identify opportunities, and recommend actions to improve results.
Prepare and present business updates, customer insights, and performance reports to leadership.
Communication & Client Engagement
Deliver professional presentations to customers, team members, and leadership.
Represent the company during customer meetings, service reviews, and business discussions.
Communicate effectively across departments to resolve issues and improve customer outcomes.
Qualifications
3+ years of experience in Customer Service, Customer Success, Account Management, Client Retention, or a food or retail manager.
Bachelor's degree preferred; Associate degree or equivalent combination of education and experience considered.
Proven ability to build strong customer relationships and drive client retention.
Experience in resolving customer concerns and managing service-related issues.
Intermediate to advanced Microsoft Excel skills.
Strong verbal, written, presentation, and communication skills.
Valid driver's license and ability to travel locally to customer locations.
Preferred Qualifications
Passion for coffee, hospitality, and delivering exceptional customer experiences.
Experience in Food & Beverage Distribution, Route-Based Services, Vending, Hospitality, Convenience Retail, or related industries.
Experience leading frontline service teams or route-based employees.
Associates at Parks Coffee are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
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What Compass Group employees say
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About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US