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Cust Service Rep Jobs in Illinois (NOW HIRING)

Darcy Automotive Group

CUST SERVICE

Joliet, IL · On-site

$15.50 - $21/hr

Business Development Center (BDC) Representative At D'Arcy Automobiles, we strive to make every ... Answer incoming customer calls and schedule service and sales appointments. * Respond promptly to ...

Essilor

Representative- Cust Svc

Shorewood, IL · On-site

$16.25 - $22/hr

E01318 Ops - Cust Svc - General EXPRT Position : Full-Time Total Rewards: Benefits/Incentive ... To provide top quality service to our customers. Duties in this position are usually repetitive ...

EssilorLuxottica

Representative- Cust Svc

Shorewood, IL · On-site

$16.25 - $22/hr

E01318 Ops - Cust Svc - General EXPRT Position : Full-Time Total Rewards: Benefits/Incentive ... To provide top quality service to our customers. Duties in this position are usually repetitive ...

HARVEST FOOD GROUP LLC

CUST SVC REP

Naperville, IL

$16 - $21.75/hr

JOB SUMMARY The Customer Service Representative plays a critical role in customer execution, operational performance, and supply chain coordination within a fast-paced manufacturing environment. This ...

Vernon Hills Park District

CUST SERV REP FT

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

... Service Representative will assist the public as it relates to the Park District, register ... Customer Service Supervisor - SCC QUALIFICATIONS Candidate must be a high school graduate or ...

FedEx

Customs Brokerage Specialist

Elk Grove Village, IL · On-site

$25.37 - $35.51/hr

For transportation customer service reps: develop rates and/or provide quotes for the movement of ... Strong cust svc, organizational & communication (written/oral) skills. Strong knowledge of U.S.

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Infographic showing various Cust Service Rep job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

CUST SERVICE

Joliet, IL • On-site

Darcy Automotive Group
See more jobs at Darcy Automotive Groupexternal

$15.50 - $21/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

Description: Business Development Center (BDC) Representative 


At D'Arcy Automobiles, we strive to make every customer a customer for life. Every employee is critical to our success, and we are committed to delivering the award-winning service and value our community has come to expect throughout the years.


Benefits
  • Medical Insurance
  • Dental Insurance
  • 401(k)
  • Paid Training
  • Paid Vacation
  • Paid Company Holidays
Responsibilities
  • Answer incoming customer calls and schedule service and sales appointments.
  • Respond promptly to internet, phone, and live chat inquiries using approved email, phone, and chat scripts.
  • Provide customers with initial information and connect them with the appropriate dealership department or team member.
  • Follow up with leads who are not yet ready to schedule an appointment or who missed a scheduled appointment.
  • Participate in team meetings, training, and process improvement initiatives while maintaining positive relationships with coworkers and dealership management.
  • Maintain accurate customer records and activities in the dealership CRM system.
  • Meet appointment-setting and customer response goals while providing exceptional customer service.
Requirements:
  • Hours of operation are 8:30 AM – 8:00 PM, with varying shifts and a rotating Saturday schedule.
  • Previous customer service experience is required.
  • Strong communication and interpersonal skills.
  • Positive, enthusiastic, and professional attitude.
  • Team-oriented with a collaborative mindset.
  • Strong computer and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Valid driver's license required.
  • Must be willing to submit to a background check.
  • Call center experience is preferred.
  • Automotive dealership experience is preferred.
  • Bilingual candidates are encouraged to apply.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.