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Cust Service Manager Jobs in Michigan (NOW HIRING)

Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service. * Prepare reports and perform other Customs ...

NuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of ... Strong time management & organizational skills, and ability to manage competing demands, frequent ...

... services in more than 110 countries and regions. Center Medical Specialist Seeking LPN or LVN for ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

EMT Basic

Lansing, MI · On-site

$18 - $23.75/hr

... services in more than 110 countries and regions. Center Medical Specialist Seeking EMT Basic or ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

EMT Basic

Lansing, MI · On-site

$18 - $23.75/hr

... services in more than 110 countries and regions. Center Medical Specialist Seeking EMT Basic or ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

... services in more than 110 countries and regions. Center Medical Specialist Seeking LPN or LVN for ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

... services in more than 110 countries and regions. Center Medical Specialist Seeking EMT Basic or ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

... services in more than 110 countries and regions. Center Medical Specialist Seeking EMT Basic or ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

Licensed Practical Nurse

Muskegon, MI · On-site

$23.25 - $31.50/hr

... services in more than 110 countries and regions. Center Medical Specialist Seeking LPN or LVN for ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

LPN

Muskegon, MI · On-site

$23.25 - $31.50/hr

... services in more than 110 countries and regions. Center Medical Specialist Seeking LPN or LVN for ... Evaluate & manage donor injuries and adverse events * Perform evaluations of any history of illness ...

Cust Service Manager information

What cities in Michigan are hiring for Cust Service Manager jobs?

Cities in Michigan with the most Cust Service Manager job openings:

Infographic showing various Cust Service Manager job openings in Michigan as of June 2026, with employment types broken down into 65% Full Time, 33% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Retail Sales Account Manager

Grand Rapids, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Key responsibilities

  • Drive profitable sales growth, increase market share, and lead account management activities within assigned Retail channel

  • Review customer needs, challenges, product opportunities, and growth potential, and prepare retailer-specific presentations

  • Execute new product launches, planogram updates, price increases, and SKU rationalization


Job description

Are you an experienced Sales professional looking for a new opportunity? Knape & Vogt is looking for a Retail Sales Account Manager to join our industry leading team! Enjoy excellent pay and incentives at a company where you will be recognized and rewarded!

Company Overview:

Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.

What’s In It For You?

  • Benefits including Medical/Dental/Vision plus many more
  • Competitive Pay
  • Generous Paid Time Off
  • Paid Holidays
  • 401K with Company Match
  • Tuition Reimbursement
  • Employee Discount Programs
  • Bonus and Merit opportunities

What Will You Get To Do:

Drive profitable sales growth, increase market share, and lead account management activities within assigned Retail channel

  • Identify business changes and trends caused by five key triggers: Technology, the Culture, the Economy, Customers’ Lives, and the Competition.
  • Create prioritized list of specific growth opportunities to be considered for assigned accounts
  • Evaluate anticipated business change opportunities, market information, and competitive data.
  • Review customer needs, challenges, product opportunities, and growth potential.
  • Scrutinize account P&L performance down to the SKU level and evaluate against plan.
  • Regularly research, analyze, and recommend innovation opportunities.
  • Ask customers what needs or problems could be addressed through innovative products and services
  • Prepare and deliver retailer-specific presentations for new products, line reviews, promotions, etc.
  • Execute new product launches, planogram updates, price increases, and SKU rationalization.
  • Seek out and lead category captain roles at key accounts.
  • Resolve customer service issues and provide solutions to customer needs.
  • Prepare for and professionally represent KV at customer and industry trade shows.
  • Partner with KV teams to gain and maintain proficiency in these areas:
  • Sales process & CRM (with Sales & Cust Service: Salesforce, Oracle, Custom apps)
  • Business tools (with Finance: Office, PowerBI, Vena, Proformas, Intranet, Dayforce)
  • Communication tools (with IT: Outlook, Webex/Zoom/Teams, Jabber, Cisco, iPhone)
  • Product and technical knowledge (with Product Management)
  • Market research and competitive assessments (with Channel Marketing)

What Will You Bring:

  • 5 years of selling in the Retail Channel in addition to having experience with account managemet
  • Bachelors Degree in Business or Marketing, or comparable experience
  • Previous experience with BI tools, ERP system, proficiency in CRM platform and MS Office