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Curbside Pickup Associate Jobs in Tennessee (NOW HIRING)

Hot Topic

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

Hot Topic Sales Associate Join the loudest store in the mall! We're looking for music and pop ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Nashville, TN · On-site

$13.50 - $18.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Johnson City, TN · On-site

$13.50 - $18.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Knoxville, TN · On-site

$13.25 - $18.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Chattanooga, TN · On-site

$12.75 - $17.25/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Clarksville, TN · On-site

$12.25 - $16.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Franklin, TN · On-site

$13.75 - $18.75/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

Hot Topic

Sales Associate

Clarksville, TN · On-site

$12.25 - $16.50/hr

Hot Topic Sales Associate Join the loudest store in the mall! We're looking for music and pop ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Sevierville, TN · On-site

$11.75 - $16/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

Hot Topic

Sales Associate

Knoxville, TN · On-site

$13.25 - $18.25/hr

Boxlunch Sales Associate Get some, give back! We're looking for pop culture fanatics to help create ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Memphis, TN · On-site

$13 - $15.50/hr

We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

BoxLunch & Hot Topic

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... and curbside pickup Assist with planogram changes including store map, wall, fixture ...

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All JobsCurbside Pickup Associate JobsCurbside Pickup Associate Jobs in Tennessee

Curbside Pickup Associate information

What is a curbside pickup associate?

Curbside Pickup Associates are retail employees responsible for preparing and delivering online or phone orders to customers who choose to pick up their purchases outside the store, typically in designated parking spots. They gather items from within the store, ensure orders are accurate, and bring them directly to customers' vehicles. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Curbside Pickup Associates help provide a convenient and contactless shopping experience for customers.

What are the key skills and qualifications needed to thrive as a curbside pickup associate?

To thrive as a Curbside Pickup Associate, you need strong organizational abilities, attention to detail, and basic customer service skills, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile order apps, and inventory management tools is typically required. Excellent communication, time management, and teamwork help you manage orders efficiently and provide a positive customer experience. These skills ensure accurate, timely order fulfillment and high customer satisfaction in a fast-paced retail environment.

What are some common challenges faced by curbside pickup associates, and how can they be managed effectively?

Curbside Pickup Associates often face challenges like managing high volumes of orders during peak hours, ensuring accuracy in assembling customer orders, and maintaining timely communication with both customers and team members. To handle these challenges effectively, associates typically rely on strong organizational skills, proactive communication, and attention to detail. Collaborating closely with store teams and utilizing order management technology can also help streamline the process and enhance customer satisfaction.

What is the difference between Curbside Pickup Associate vs Stock Clerk?

AspectCurbside Pickup AssociateStock Clerk
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; inventory management skills
Work EnvironmentOutdoor/indoor retail setting, interacting with customersIndoor warehouse or store, organizing stock
Employer & Industry UsageRetail stores offering curbside pickup servicesWarehouses, retail stores, supermarkets
Common Search & ComparisonYesYes

The main difference is that Curbside Pickup Associates focus on assisting customers with their online orders and providing curbside service, while Stock Clerks handle inventory management and stocking shelves. Both roles require customer service skills and are common in retail environments, but their daily tasks and work settings differ.

What are popular job titles related to Curbside Pickup Associate jobs in Tennessee?

For Curbside Pickup Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Curbside Pickup Associate jobs in Tennessee look for?

The top searched job categories for Curbside Pickup Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Curbside Pickup Associate jobs?

Cities in Tennessee with the most Curbside Pickup Associate job openings:

Curbside Pickup Associate jobs near you

Same Day Delivery and Curbside Manager

Hollywood Feed

Memphis, TN

$65K - $97K/yr

Full-time

Posted 20 days ago

Key responsibilities

  • Oversee the performance and growth of the Same Day Delivery and Curbside programs.

  • Manage the Same Day Delivery vehicle fleet, including vehicle maintenance, compliance, and procurement.

  • Support store operations by providing daily assistance and addressing issues related to the Same Day Delivery and Curbside programs.

Hollywood Feed rating

5.8

Company rating: 5.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

434th of 740 rated retailers

Job description

Same Day Delivery (SDD) and Curbside Manager
Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.
Job Summary
This position reports directly to the Director of Marketplace Services and Learning under the Technology and Strategy Department. The purpose of the job is to oversee the performance and growth of the Same Day Delivery and Curbside programs. The SDD amp; Curbside Manager must enjoy working within an entrepreneurial environment that is driven, fast-paced, analytical, and customer/community oriented. The ideal individual is highly organized and detail-oriented, with the ability to exercise good judgment in a variety of situations; strong written and verbal communication, administrative, and organizational skills; and the ability to maintain a realistic balance among multiple priorities.
This role is project and goal-driven - the SDD amp; Curbside Manager sets clear targets for fleet and program performance, tracks progress against them and follows through on initiatives from planning to execution. The role is crucial in ensuring the smooth operations of the Hollywood Feed Same Day Delivery fleet and curbside pickup program, while maintaining a high level of customer satisfaction. The SDD amp; Curbside Manager will need to have the ability to work independently on projects from beginning to end, manage multiple concurrent initiatives with precision, and handle a wide variety of activities and confidential matters with discretion.
Key Responsibilities
Vehicle Maintenance amp; Fleet Support
  • Manage the Same Day Delivery (SDD) vehicle fleet, ensuring efficient operations and compliance.
  • Monitor vehicle recalls and service campaigns to ensure timely compliance with safety requirements.
  • Research and compare fleet platforms to determine the best fit for current and future needs.
  • Negotiate purchasing terms and finalize contracts for delivery fleet assets and platforms.
  • Oversee, negotiate, research, the purchase of all Same Day Delivery fleet vehicles.
  • Evaluate and prepare markets for delivery vehicle launches and coverage expansions.
  • Oversee amp; Manage platforms supporting the Transportation Team as well as Corporate Travel Logistics.
Driver amp; Vehicle Record Management
  • Maintain Motor Vehicle Record (MVR) files for all Same Day Delivery drivers.
  • Maintain accurate and up-to-date records of the delivery fleet vehicles, including registration, insurance, and licensing information.
Store Support amp; Monitoring
  • Provide daily support to stores, ensuring smooth operations of the Same Day Delivery program, addressing any concerns or issues promptly and effectively.
  • Research complaints and provide feedback regarding Same Day Delivery and Curbside experiences.
Telematics amp; Compliance Support
  • Assist with monitoring and troubleshooting telematics systems used by the delivery fleet.
  • Utilize telematics analytics to track employee performance, analyze data, and implement improvements for optimal efficiency and productivity.
  • Develop, maintain, and enforce SDD and Curbside Pickup policies and procedures for fleet operations, driver safety, and delivery customer service.
  • Conduct and create relevant employee training programs to enhance driver skills, safety awareness, and delivery customer service.
  • Manage and maintain all Driving Reports, Reinstatement Plans, and Trainings for all active drivers.
  • Partner cross-functionally with other departments on projects and initiatives beyond core SDD and Curbside operations as business needs arise.
  • Partner closely with the Director and SVP on key decisions, staying mindful of broader impact to cross-functional stakeholders.
  • Review telematics data, including camera footage and driving behavior alerts.
  • Address camera-related violations within the Geotab platform in collaboration with Store and Operations teams.
Reporting amp; Invoicing Support
  • Oversee accident claims and serve as a liaison between corporate and insurance providers.
  • Compile and maintain all SDD amp; Curbside KPI reporting.

Requirements amp; Qualifications
  • Must be 18 years of age or older.
  • This position is a minimum 45 hour per week position that will require weekend and evening availability.
  • This position requires the ability to travel up to 50%.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail
  • Strong written and verbal communication and interpersonal skills showcasing the ability to build relationships and effectively communicate.
  • Great team-player, with the ability to also be effective independently. Must be able to communicate positive and negative feedback to store staff, direct reports, peers and leaders.
  • Forward looking thinker, who actively seeks opportunities and proposes solutions. Open to brainstorming focused on continuous improvement.
  • Experience utilizing Google Workspace and Microsoft Office programs - Excel, Word, and PowerPoint.
  • Problem-solving and decision-making abilities.

Physical Demands and Work Environment
  • Able to sit or stand at a desk and work on a computer for extended periods.
  • Physically able to perform the job functions for 8–10-hour workdays.
  • Employees may be required to lift items weighing up to 50 lbs. unassisted, along with bending, kneeling, twisting, reaching, and other physical movements essential to daily tasks.

Education amp; Experience
• High School Diploma or GED required.
In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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