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Curbside Assistant Jobs in Michigan (NOW HIRING)

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Curbside Assistant information

What are some common challenges faced by curbside assistants, and how can they be managed effectively?

Curbside Assistants often face challenges such as handling high volumes of orders during peak hours, adapting to rapidly changing weather conditions, and ensuring accurate, timely delivery to customers' vehicles. Effective communication with both team members and customers is essential for managing these demands. Staying organized, remaining flexible, and being proactive in problem-solving can help Curbside Assistants provide a smooth and positive customer experience, even during busy periods.

What are the key skills and qualifications needed to thrive as a curbside assistant?

To thrive as a Curbside Assistant, you need strong organizational skills, attention to detail, and the ability to work efficiently, usually with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile ordering apps, and basic inventory management tools is often required. Excellent customer service, clear communication, and teamwork are soft skills that help create a positive customer experience. These skills and qualities are essential for ensuring accurate, timely, and friendly service that meets customer expectations in a fast-paced retail environment.

What is the difference between Curbside Assistant vs Parking Lot Attendant?

AspectCurbside AssistantParking Lot Attendant
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentAirport, event venues, retailShopping centers, parking lots, airports
Job DutiesAssist customers with curbside pickup, load/unload luggageDirect traffic, manage parking, collect fees
Industry UsageRetail, hospitality, transportationReal estate, retail, transportation

While both roles involve assisting customers and managing vehicle flow, Curbside Assistants focus on helping customers directly at pickup points, often in retail or transportation settings. Parking Lot Attendants primarily manage parking areas, direct traffic, and ensure safety in parking facilities. The roles share similar credentials but differ in work environment and specific duties.

What is a curbside assistant?

Curbside Assistants are employees who help facilitate the pickup of goods or groceries for customers at retail stores, restaurants, or supermarkets. They are responsible for ensuring orders are accurately collected, packaged, and delivered to customers' vehicles in a timely and friendly manner. Curbside Assistants may also handle customer inquiries, verify order details, and maintain a high standard of service. Their role is important for enhancing customer convenience and supporting businesses in offering contactless or quick pickup solutions.
What are popular job titles related to Curbside Assistant jobs in Michigan? For Curbside Assistant jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Curbside Assistant jobs? Cities in Michigan with the most Curbside Assistant job openings:

Curbside Associate- Port Huron, Michigan

Jars Cannabis

Port Huron, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


JARS Cannabis rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 33 rated cannabis dispensaries


Job description

JARS CANNABIS

Curbside Associate- Port Huron, Michigan 

www.shopjars.com

Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment fueled by creativity, community, and collaboration.

Does this spark your interest? If so, we'd love to hear from you!

About the Role

A JARS Curbside Associate is a key part of our in-store sales team, focused entirely on preparing and fulfilling orders for curbside pick-up and delivery dispatch. This is an in-store position with no driving required. You will play a critical role in making sure every order is packaged accurately, compliantly, and ready to go - ensuring a seamless experience for every JARS customer.

Job Duties
  • Package and prepare customer orders for curbside pick-up and delivery dispatch with accuracy and efficiency
  • Verify that all order contents are complete, correctly labeled, and meet CRA compliance standards prior to fulfillment
  • Assist curbside customers with a welcoming, knowledgeable, and professional demeanor
  • Verify customer identification and information per CRA rules and regulations at pick-up
  • Accurately verify cash amounts and process payment during curbside transactions when applicable
  • Coordinate with the dispatch team to ensure delivery orders are packaged and ready on time
  • Manage and maintain proper documentation associated with order fulfillment and ensure records are complete and organized
  • Promote JARS customer perks including the Loyalty Program, referrals, and promotions
  • Maintain a clean, organized, and compliant workspace throughout each shift
  • Escalate customer issues to upper management when appropriate
  • Maintain a positive, caring attitude and treat customers and co-workers with respect
  • Respond to customer and coworker needs in a timely and appropriate manner
  • Follow all JARS company policies and procedures in all on-the-job interactions
  • Work scheduled shifts and adhere to the company's attendance policy
Requirements
  • Must be 21 years of age or older
  • High school diploma or GED required
  • Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
  • Knowledge of cannabis strains and applications preferred
  • Must be able to handle fast-paced situations and multi-task effectively
  • Exceptional interpersonal, communication, and customer service skills
  • Basic math skills required
  • Strong attention to detail and CRA compliance rules and regulations
Work Schedule & Physical Demands
  • In-store position - no driving required
  • Requires prolonged standing and frequent back-and-forth movement within the store
  • Frequent contact with customers and staff throughout shifts
  • Varied hours including days, evenings, nights, weekends, holidays, and events as needed
  • 8, 10, and 12 hour shifts available

Job Type: Full-time, Part-time

Pay: Hourly

Why JARS Cannabis?

At JARS Cannabis, our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. We are a community - not just a retailer - and we offer a supportive, dynamic environment where you can grow your career and make a real difference.

Employee Benefits
  • Free Employee Assistance Program
  • Health, Dental & Vision Insurance (full-time employees only)
  • 401(k) Plan
  • Paid Time Off & Holiday Pay (select holidays)
  • Employee Discount
  • Monthly Bonus Incentives
  • Internal Growth Opportunities
  • Voluntary Life Insurance & Supplemental Medical Insurance
  • Bereavement Time Pay
  • Parental Leave

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.


Per CRA guidelines, all candidates are subject to a State of Michigan background search. Any candidates with a felony within the past 10 years for a controlled substance or distribution to minors will not be considered. 


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