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Csr Jobs in Foley, AL (NOW HIRING)

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

Stone Interiors

Customer Service Representative

Loxley, AL · On-site

$30K - $32K/yr

The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company. REQUIREMENTS: Required: A ...

Stark Exterminators

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

Circle K

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Dauphin Island, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Cantonment, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pensacola, FL · On-site

$15.25 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pensacola, FL · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Pensacola, FL · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Pensacola, FL · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCsr JobsCsr Jobs in Foley, AL

Csr information

See Foley, AL salary details

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How much do csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for csr in Foley, AL is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills, and some employers provide training and support to help manage stress.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is customer service representative an entry level job?

Customer Service Representative (CSR) positions are typically entry-level jobs that require basic communication skills and customer service experience. Many companies offer on-the-job training, making it accessible for candidates without prior experience. However, some roles may prefer or require previous customer service or related experience.

What are the most commonly searched types of Csr jobs in Foley, AL?

The most popular types of Csr jobs in Foley, AL are:

What are popular job titles related to Csr jobs in Foley, AL?

For Csr jobs in Foley, AL, the most frequently searched job titles are:

What job categories do people searching Csr jobs in Foley, AL look for?

The top searched job categories for Csr jobs in Foley, AL are:

What cities near Foley, AL are hiring for Csr jobs?

Cities near Foley, AL with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Foley, AL as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,460 per year, or $16.1 per hour.

Customer Service Representative (CSR)

Gallo Mechanical

Pensacola, FL • On-site

$15.25 - $20.50/hr

Other

Re-posted 15 days ago

Job description

Customer Service Representative

The Customer Service Representative (CSR) is responsible for supporting the daily operations of the service department by coordinating service calls, dispatching technicians, and serving as a primary point of contact between customers, technicians, and internal teams.

This role plays a critical part in ensuring timely service delivery, accurate documentation, and a high level of customer satisfaction. The CSR works closely with service technicians, service management, and billing to support efficient workflow, resolve issues, and maintain accurate service and purchasing records.

Responsibilities:

  • Answer all service-related phone calls and emails in a timely and professional manner:
    • Support customer relationship management efforts
    • Address and resolve customer inquiries, complaints, and service issues.
    • Communicate proactively with customers and service technicians regarding scheduling changes, delays, or job-related concerns.
  • Coordinate, schedule, and dispatch service calls to ensure optimal technician utilization and customer satisfaction.
  • Act as the primary communication liaison between customers and service technicians to facilitate accurate information flow and issue resolution.
  • Prepare and distribute daily service technician schedules by 4:30 p.m. for the following business day.
  • Provide administrative and operational support to service technicians, including:
    • Creation and review of purchase orders.
    • Assignment and management of work orders.
  • Review and correct technician time entries as needed to ensure accuracy.
    • Escalate unresolved or missing time entries from the prior day to the Service Manager.
  • Monitor service work orders, particularly quoted jobs, to ensure timely completion and adherence to customer commitments.
  • Schedule and book all approved quoted service jobs.
    • Complete required documentation and perform accurate data entry within company systems.
  • Maintain accurate records and files related to customer requests, service work performed, charges, dispatch activity, and related documentation.
  • Collaborate with the Billing Analyst to manage open purchase orders.
    • Review the division's open purchase order report on a monthly basis and follow up on purchase orders requiring receipt or closure.

Ideal Qualifications & Experience:

  • High school diploma or equivalent required; associate degree or relevant coursework preferred.
  • 2+ years of experience in a customer service, dispatch, administrative, or service coordination role, preferably within a construction, mechanical, HVAC, or field service environment.
  • Experience coordinating schedules and supporting field technicians in a fast-paced environment.
  • Strong customer service skills with the ability to professionally handle customer concerns and resolve issues.
  • Proficiency in Microsoft Office (Outlook, Excel, Word) and experience working within service management, dispatch, or ERP systems.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
  • High attention to detail and accuracy, particularly with data entry, time corrections, and purchase order management.
  • Effective verbal and written communication skills, with the ability to work collaboratively across departments.
  • Ability to work independently while maintaining accountability and follow-through.
  • Familiarity with purchase orders, work orders, billing coordination, and service documentation preferred.

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