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Csr Jobs in Connecticut (NOW HIRING)

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Amerivet

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance ...

AmeriVet

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

dbi

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Hoffman Energy

Customer Service Representative

Trumbull, CT · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Hoffman Energy

Customer Service Representative

Trumbull, CT · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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All JobsCsr JobsCsr Jobs in Connecticut

Csr information

See Connecticut salary details

$9

$17

$25

How much do csr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for csr in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills, and some employers provide training and support to help manage stress.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is customer service representative an entry level job?

Customer Service Representative (CSR) positions are typically entry-level jobs that require basic communication skills and customer service experience. Many companies offer on-the-job training, making it accessible for candidates without prior experience. However, some roles may prefer or require previous customer service or related experience.

What are the most commonly searched types of Csr jobs in Connecticut?

The most popular types of Csr jobs in Connecticut are:

What are popular job titles related to Csr jobs in Connecticut?

For Csr jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Csr jobs in Connecticut look for?

The top searched job categories for Csr jobs in Connecticut are:

What cities in Connecticut are hiring for Csr jobs?

Cities in Connecticut with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Representative

American Leak Detection of ME, NH, RI, VT, and Boston, MA

Bridgeport, CT • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NY, CT and MA service territory.  

Benefits for our Customer Service Reps (CSRs):

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Salary: $20.00 - $23.00 per hour

Customer Service Reps (CSR) Core Responsibilities:

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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