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Csr Tech Jobs in Bridgewater, MA (NOW HIRING)

Customer Service Representative - CSR

Canton, MA ยท On-site

$17 - $23/hr

... nt services to your needs. This allows us to deliver the required results in a timely manner that ... Customer Service Representative - CSR Location: 250 Royall Street Canton, MA 02021 Duration: 3+ ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Canton, MA ยท On-site

$17 - $23/hr

Customer Service Representative vTech can help you avoid the daunting task of writing and posting ... nt services to your needs. This allows us to deliver the required results in a timely manner that ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Pawtucket, RI ยท On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Csr Tech information

See Bridgewater, MA salary details

$11

$18

$28

How much do csr tech jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for csr tech in Bridgewater, MA is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

Customer Service Representative - CSR

Canton, MA โ€ข On-site

vTech Solution
IT Servicesย โ€ขย 51 - 200 employees

$17 - $23/hr

Other

Re-posted 23 days ago


Job description

Customer Service Representative - CSR

Full-time

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.

2. Validate: A recruiter validates the candidates' experience and skill sets against our client's position.

3. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.

4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.

5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.

6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.

7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.

Job Description

Position Details:

Client: ComputerShare

Job Title: Customer Service Representative - CSR

Location: 250 Royall Street Canton, MA 02021

Duration: 3+ months [Strong possibilities of extension]

We are recruiting for AM & PM Shift Call Center Customer Service Representatives in Canton, MA. Apply Today!

*PM Shift Hours: 06:00PM to 11:00PM (Mon โ€“ Thu), and 12:00PM to 6:00PM (Sat)

*Opportunity for extra hours are Friday nights and Sunday day shifts!

Successful Call Center Customer Service Representative candidates should have the following skills:

โ€ข Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

โ€ข Ability to handle a high volume of calls with varying degrees of questions or concerns

โ€ข Solution driven and excellent customer service both internally and externally

โ€ข Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

โ€ข Minimum High School Diploma/GED

โ€ข At least 1 year of customer service experience

โ€ข Excellent verbal and written communication skills

โ€ข Able to work in a team environment

** Must successfully pass a background check and drug test **

Awaiting your positive & Prompt response

Additional Information

All your information will be kept confidential according to EEO guidelines.


vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

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