ZipRecruiter

Log In

1

Csr Tech Jobs in Illinois (NOW HIRING)

Traffic Tech

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics ...

Traffic Tech Inc.

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Traffic Tech is recognized as an industry leader and the logistics partner to many highly ... CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Create and maintain strong customer and ...

Traffic Tech Inc.

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Traffic Tech is recognized as an industry leader and the logistics partner to many highly ... CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Create and maintain strong customer and ...

Traffic Tech Inc.

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Traffic Tech is recognized as an industry leader and the logistics partner to many highly ... CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Create and maintain strong customer and ...

Traffic Tech Inc.

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Traffic Tech is recognized as an industry leader and the logistics partner to many highly ... CUSTOMER SERVICE REPRESENTATIVE What the Job Entails: * Create and maintain strong customer and ...

Hire Frontier

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Hire Frontier

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

U-Haul

Customer Service Representative

Moline, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Steger, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Rosemont, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Flossmoor, IL · On-site

$15.40 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Union Insurance Group

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative's day-to-day activities include internal interactions with UIG ... Experience using technology and willingness to learn. Required Certifications/Licenses: Illinois ...

AlphaGraphics

Customer Service Representative

Wood Dale, IL · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Company parties Our tight-knit team in Wood Dale is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible ...

Community Veterinary Partners

CSR

Moline, IL · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by acting as the primary point of contact between the company and its ...

next page

Showing results 1-20

All JobsCsr Tech JobsCsr Tech Jobs in Illinois

Csr Tech information

See Illinois salary details

$8

$15

$36

How much do csr tech jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for csr tech in Illinois is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $9.95 and $16.54 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What are popular job titles related to Csr Tech jobs in Illinois?

For Csr Tech jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Csr Tech jobs in Illinois look for?

The top searched job categories for Csr Tech jobs in Illinois are:

Csr Tech jobs near you
Infographic showing various Csr Tech job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 13% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,091 per year, or $15.4 per hour.

Customer Service Representative

Traffic Tech

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Customer Service Representative

When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Working out of our Chicago office, we are looking for our next Customer Service Representative. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers' needs. Your work will support our extensive Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to set foot within the extensive logistics' field.

What the Job Entails:

  • Create and maintain strong customer and vendor relationships
  • Manage day to day transportation operations including but not limited to: load building, tracking, scheduling shipments, issue resolution, continuous improvement opportunities
  • Provide weekly coaching in the form of 1 on 1s. Work with Director and Customer Success Manager to implement changes and efficiencies.
  • Creates and Maintains customer SOPs
  • Maintain effective and professional communication both internally and externally within a timely manner
  • Work alongside manager and Customer Success Manager to develop the team & best practices
  • Serve as an additional escalation with team members and help/coach problem solving techniques
  • Become an expert on spot quoting opportunities
  • Work to provide continuous improvements and creative solutions
  • Assist with cost negotiation on shipments
  • Collaborate with both carrier and sales teams
  • Continue to follow standard operating procedures
  • Reporting – ensuring data is accurate
  • Organic Growth of Accounts
  • Ensures afterhours and weekend shipments are setup for success and handles issues as they arise.
  • LTL experience
  • Team Lead/Assistant Manager Experience
  • 2 years of Food/bev, retail, CPG – working with previous startups is a promise
  • Detail oriented
  • Experience with carriers is a plus – will need to know how to vet carriers and help sell consolidation efforts

What We Are Looking For:

  • 5+ year experience in the logistics, LTL and supply chain industry
  • High School Diploma/GED
  • Proficient in Microsoft Office
  • Display solid organizational skills
  • Problem solving skills, detail-oriented, high level of multi-tasking skills
  • Possess professional phone and email mannerisms
  • Outgoing personality, high energy, flexible
  • Great attitude and desire to work hard
  • Team player mentality
  • Demonstrate strong leadership skills and strategic thinking
  • Ability to be a coach and mentor to operations reps

What We Offer:

  • Robust industry with training and mentorship
  • Career development and advancement opportunities
  • Full Benefit options, including Medical (Dental & Vision)
  • Life/AD&D Insurance, Long-term Disability
  • 401(k) matching
  • Dynamic environment and 'can-do' culture

This is a full-time permanent position from Monday to Friday.

Apply