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Csr Project Manager Jobs in Quebec (NOW HIRING)

Ardene

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

LocalJobShop.ca

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

Caeus

Customer Service Representative

Montreal, QC · On-site

Manage customer check-in processes and verify required documentation. * Review, scan, and maintain ... Opportunity to contribute to a variety of projects within a multidisciplinary team. * Attractive ...

WestGroupe

Up to 5 sick/personal days per year Role As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships ...

HollisWealth

Customer Service Representative

Quebec, QC · On-site

As a Customer Service Representative , you will play a key role in supporting our policyholders and ... Managing more complex or unique cases and ensuring follow-ups are completed within established ...

BFS FOODS

General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer. B. Duties and responsibilities for this ...

Bmo

Customer Service Representative

Quebec, QC · On-site

Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g ... Projects a professional presence. * Basic knowledge of specialized sales and business banking ...

Bmo

Customer Service Representative

Brossard, QC · On-site

Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g ... Projects a professional presence. * Basic knowledge of specialized sales and business banking ...

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All JobsCsr Project JobsCsr Project Manager JobsCsr Project Manager Jobs in Quebec

Csr Project Manager information

What is the difference between Csr Project Manager vs Customer Service Manager?

AspectCsr Project ManagerCustomer Service Manager
Primary FocusManaging CSR projects, initiatives, and sustainability effortsOverseeing customer service operations and client satisfaction
Required SkillsProject management, CSR knowledge, stakeholder coordinationCustomer relations, team leadership, communication skills
Work EnvironmentProject teams, CSR departments, cross-functional groupsCustomer service centers, client-facing teams
CertificationsProject management certifications (PMP, CAPM), CSR credentialsCustomer service certifications, leadership training

The Csr Project Manager focuses on leading CSR initiatives and managing sustainability projects, while the Customer Service Manager concentrates on improving customer satisfaction and service quality. Both roles require strong communication skills but differ in their core responsibilities and work environments.

Is CSR a good career?

A CSR Project Manager oversees corporate social responsibility initiatives, focusing on sustainability, community engagement, and ethical practices. It is a growing field that often requires strong project management skills, stakeholder communication, and knowledge of social and environmental issues. The role can offer meaningful work and career advancement opportunities in organizations committed to social impact.

What is a CSR project manager?

A CSR project manager oversees corporate social responsibility initiatives within an organization, managing projects that promote social, environmental, and ethical goals. They coordinate with stakeholders, develop strategies, and ensure project goals align with company values, often requiring skills in project management and sustainability practices.
Csr Project Manager jobs near you
Infographic showing various Csr Project Manager job openings in Quebec as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Customer Service Representative

Montreal, QC

Altasciences
Scientific Research and Development Services • 1 - 5K employees
Learn more about Altasciencesexternal

Part-time

Re-posted 21 days ago

Altasciences rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

About The Role
The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Customer Service Representative will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.


What You'll Do Here

  • Ensure the confidentiality of clinical trial participants and sponsors is respected.

  • Maintain and advocate a high level of customer service and quality within the department.

  • Review and understand all assigned actively enrolling studies.

  • Answer in-coming calls and internet applications/web-submission forms from clinical trial participants.

  • Contact past/potential participants to provide upcoming clinical trial information and determine eligibility.

  • Schedule screening and/or other clinical trial related appointments.

  • Update participant management software with volunteer demographics and medical history.

  • May confirm participant statuses and prepare/send check-in lists for clinical operations teams.

  • Strive to achieve study recruitment targets and departmental objectives.

  • Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.


What You'll Need to Succeed

  • High School Diploma required; college degree and related work experience preferred.

  • Previous experience in customer service call center

  • Excellent communication French and English

  • Knowledge of clinical research and medical terms an asset

Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Customer Service Representative including, but not limited to, for the following reasons:

  • The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.

What We Offer

  • Variable and flexible schedule: you must be available minimum 30 hours per week; including weekends

  • Schedules are in these time slots : Monday to Friday from12PM to 8PM, Saturday and Sunday from 9AM to 5PM.

  • On-site at our Montreal location (1100 av. Beaumont)

  • Free-parking for employees

  • In front of Metro Acadie

Altasciences' Incentive Programs Include:

  • Training & Development Programs

  • Employee Referral Bonus Program

  • Annual Performance Reviews

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What Altasciences employees say

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