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Csr Full Time Remote Jobs in Inkster, MI (NOW HIRING)

CertaSite

Customer Service Representative

Ann Arbor, MI · Remote

$15.75 - $21.25/hr

You will collaborate with managers, office staff, technicians, customers and others to help ensure CertaSite represents best-in-class customer service. This is a fast paced and demanding role with ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

loanDepot

Mortgage Sales - CSR Experience

Troy, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Westland, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Southfield, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Royal Oak, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site +1

$70K - $120K/yr

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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Csr Full Time Remote information

See Inkster, MI salary details

$9

$17

$25

How much do csr full time remote jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for csr full time remote in Inkster, MI is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Full Time Remote, and why are they important?

To thrive as a CSR (Customer Service Representative) Full Time Remote, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems is usually required. Exceptional listening skills, patience, and self-motivation help you stand out when handling customer inquiries from a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and effective remote collaboration.

What are some common challenges faced by full-time remote Customer Service Representatives and how can they be managed?

Full-time remote Customer Service Representatives often encounter challenges such as managing time effectively, staying motivated without in-person supervision, and communicating clearly with both customers and internal teams. To overcome these, it's important to establish a dedicated workspace, set a structured daily routine, and utilize communication tools like chat and video calls to remain connected with colleagues. Additionally, regularly seeking feedback and participating in virtual team meetings can help maintain a sense of engagement and continuous improvement.

What are CSR Full Time Remote jobs?

CSR Full Time Remote jobs are customer service representative positions that are performed entirely from a remote location, such as your home, rather than in a traditional office setting. These roles involve assisting customers via phone, email, chat, or other communication platforms, addressing their inquiries, resolving issues, and providing product or service information. Full-time remote CSRs typically work standard full-time hours and may be required to have a quiet workspace, reliable internet access, and strong communication skills. Many companies offer remote CSR opportunities to provide flexible work options and service coverage across different time zones.

What is the difference between Csr Full Time Remote vs Customer Service Representative?

AspectCsr Full Time RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCommon in tech, retail, telecomWidely used across various industries
Work ScheduleFull-time, fixed hoursFull-time or part-time, flexible options

Both roles involve assisting customers, but Csr Full Time Remote specifically refers to remote, full-time positions often in tech or retail sectors, while Customer Service Representative can include in-office or remote roles across many industries. The main difference lies in the work environment and job scope, with remote work being a key feature of Csr Full Time Remote.

What are popular job titles related to Csr Full Time Remote jobs in Inkster, MI? For Csr Full Time Remote jobs in Inkster, MI, the most frequently searched job titles are:
What job categories do people searching Csr Full Time Remote jobs in Inkster, MI look for? The top searched job categories for Csr Full Time Remote jobs in Inkster, MI are:
What cities near Inkster, MI are hiring for Csr Full Time Remote jobs? Cities near Inkster, MI with the most Csr Full Time Remote job openings:
Csr Full Time Remote jobs near you
Customer Service Representative

Customer Service Representative

CertaSite

Ann Arbor, MI • Remote

$15.75 - $21.25/hr

Full-time

Posted 19 days ago

CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

6th of 37 rated health and safety providers

Job description

Who are we?

CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To protect and provide a meaningful impact to as many lives as possible

Our Vision: Delivering the most dependable and simplified life safety solution on the planet

Our Values:

  • Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.

  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.

  • Innovative – We believe there is always a better way. We don’t stop until we find it.

  • Genuine – We do what we say, and we mean it.

ROLE OVERVIEW

We are looking for a Customer Success Representative, who will be responsible for supporting customers throughout their journey with CertaSite and delivering an exceptional customer experience. You will collaborate with managers, office staff, technicians, customers and others to help ensure CertaSite represents best-in-class customer service. This is a fast paced and demanding role with high visibility within the company. This role reports to the Customer Success Manager.

  • Onboard new customers by coordinating W-9’s, Certificates of Insurance (COIs), billing, portal, and taxation setup, service agreements, compliance contact info, and welcome messages. This includes both regular customers and integrations of newly acquired companies. Validate setup for accuracy

  • Lead customer satisfaction campaigns and support?

  • Create tickets for service issues

  • Route inbound phone calls to appropriate parties

  • Manage compliance reporting to customers and fire marshals and ensure data integrity

  • Assist scheduling coordinators and other departments as necessary

  • Communicate directly with customers in key areas such as onboarding, no response communications, service reports, and red tag letters

  • Review and provide quotes as needed

  • Other projects as assigned

QUALIFICATIONS

  • High school diploma or equivalent

  • 1 – 3 years of progressive, proven customer service experience

IDEAL QUALITIES

  • 3 – 5 years of customer service experience within the building trades; life safety ideally, but not required.

  • Customer Focus?– Develops uniquely strong customer loyalty; low-to-no customer attrition; key account executive contacts who will go to bat for him/her; generates repeat business more than peers; earns high customer satisfaction scores relative to peers

  • Relationship Building?– Rapidly build effective relationships through professional interactions with others based on trust: trust that they will always work toward the best interest of those involved and that they are sufficiently competent to provide positive results??

  • Active Listening?– Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages

  • Information Seeking?– Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future

  • Detail Focused – Passionate for details with a high sense of awareness of all the details that matter most; from data entry to critically reviewing new customer setup and detailed customer communications.

WORKING CONDITIONS amp; PHYSICAL REQUIREMENTS

  • Controlled climate, office environment

  • Occasional work from home options

  • Required to sit for long periods of time, 8 or more hours per day

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