Csi Coding Jobs in Kentucky (NOW HIRING)

Program Support Assistant- Sterile Processing Service

Incumbent has primary responsibility for providing office and clerical support to the Sterile Processing Services (SPS). Incumbent Is responsible for maintaining time and attendance, and training records for SPS personnel. Major duties include but not limited to:

• Uses computers, reports and spreadsheets in the creation and management to include data mining, generating reports and pulling data from various sources.
• Organizes and maintains records in support of activities associated with environment and facilities management.
• Provides programmatic support in key areas to include clinic setup and maintenance, data mining/reporting, and support related to space and equipment.
• Pulls data and compiles data into meaningful and concise reports to include performance data regarding no-shows, waiting time, access, workload, clinical reminders, unsigned notes, coding, view alerts and open encounters.
• Interacts with customers with a diverse and varied background in person, via telephone, email or other correspondence.
• Perform clerical duties to include time keeping, faxing, filing, typing, using computer applications, preparing clinical and administrative records/charts, assuring accurate and prompt communications, coordinating meetings, completing work orders and copying, etc.
• Uses customer service principles, patient rights and responsibility, and service recovery to interact with tact and diplomacy while presenting oneself in a professional manner.
• Interacts with customers to obtain and clarify information, provide assistance, resolve problems, clarify concerns and coordinate activities.
• Serves as fund control point clerk for purchase requests.
• Serves as ADPAC and is knowledgeable if packages used by Primary Care clinicians and support staff.
• Serves as a service level HR liaison, submits and updates service personnel files.
• Serves as back-up time keeper for service.

Work Schedule: Monday-Friday 8:00am-4:30pm

Telework-ADHOC: This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: PD304920

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Physical Requirements: Requires some walking, stooping, stretching, bending, and lifting to 40 pounds. The constant strain of visualizing the computer screen may cause eyestrain, headaches, backaches, and neck and shoulder tension. Many Interruptions during the workday in person, by telephone or written communication may cause stress due to costly time delays and mandatory deadlines.

Work Environment: Majority of duties are performed in an office setting with adequate ventilation and lights. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries.