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Csa Jobs in Santa Rosa, CA (NOW HIRING)

Sutter Health

Telemetry Tech / CSA

Santa Rosa, CA · On-site

$32.11 - $39.95/hr

We are so glad you are interested in joining Sutter Health! Organization: SSRRH-Sutter Santa Rosa Reg Hospital Position Overview: Responsible for providing clerical support to the assigned nursing ...

New

Sutter Health

Telemetry Tech / CSA

Santa Rosa, CA

$32.11 - $39.95/hr

We are so glad you are interested in joining Sutter Health! Organization: SSRRH-Sutter Santa Rosa Reg Hospital Position Overview: Responsible for providing clerical support to the assigned nursing ...

New

Helix Electric

Journeyman Electrician

Napa, CA · On-site

$40 - $50/hr

Tax Savings Accounts - FSA, HSA, DCFSA and CSA * Tuition Reimbursement * Scholarships Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify ...

Endsight

Client Strategy Associate

Napa, CA · Remote

Career Pathing As a Client Strategy Associate (CSA) , you'll support our Pods' Client Strategy teams by helping ensure client strategy processes are executed consistently and effectively. You'll work ...

Endsight

Client Strategy Associate

Napa, CA · On-site

$65K - $80K/yr

Career Pathing Purpose - What You'll Do As a Client Strategy Associate (CSA) , you'll support our Pods' Client Strategy teams by helping ensure client strategy processes are executed consistently and ...

Endsight

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

Career Pathing Purpose -- What You'll Do As a Client Strategy Associate (CSA) , you'll support our Pods' Client Strategy teams by helping ensure client strategy processes are executed consistently ...

All JobsCsa JobsCsa Jobs in Santa Rosa, CA

Csa information

What is the difference between Csa vs Customer Service Representative?

AspectCsaCustomer Service Representative
CredentialsHigh school diploma; training programsHigh school diploma; training often provided
Work EnvironmentCall centers, retail, service industriesCall centers, retail stores, corporate offices
Industry UsageCommon in retail, telecom, bankingWidespread across various sectors
Job FocusAssisting customers, processing transactionsHandling inquiries, resolving issues

Both Csa and Customer Service Representative roles involve assisting customers and require similar credentials and work environments. However, Csa often refers specifically to roles in retail or telecom sectors, while Customer Service Representative is a broader term used across many industries. The core responsibilities overlap, focusing on customer support and problem-solving.

How does a CSA typically handle high-stress situations or difficult customers?

Customer Service Associates (CSAs) frequently encounter high-stress situations, especially when dealing with upset or dissatisfied customers. The key is to remain calm, actively listen, and empathize with the customer's concerns before working towards a solution. Many organizations provide training on de-escalation techniques and encourage CSAs to involve supervisors when necessary. Building strong communication skills and having a good understanding of company policies can help CSAs resolve issues efficiently while maintaining positive customer experiences.

What are the key skills and qualifications needed to thrive as a CSA?

To excel as a Customer Service Associate (CSA), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are standout soft skills for handling diverse customer interactions. These skills are crucial for delivering efficient service, resolving issues effectively, and maintaining customer satisfaction.

What is a CSA?

CSAs, or Customer Service Associates, are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or online customer support environments. Their main goal is to ensure customer satisfaction, handle complaints, process orders, and sometimes manage returns or exchanges. Effective communication, patience, and problem-solving skills are essential in this role.
What cities near Santa Rosa, CA are hiring for Csa jobs? Cities near Santa Rosa, CA with the most Csa job openings:
Csa jobs near you
Infographic showing various Csa job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Telemetry Tech / CSA

Sutter Health

Santa Rosa, CA • On-site

$32.11 - $39.95/hr

Other

Posted yesterday

New

Sutter Health rating

8.2

Company rating: 8.2 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!
Organization:
SSRRH-Sutter Santa Rosa Reg Hospital
Position Overview:
Responsible for providing clerical support to the assigned nursing unit and physician staff. Provides clerical support as part of a customer-focused, service-oriented team that incorporates the values of Sutter Health in a confidential environment. This position is trained and/or certified in basic cardiac monitoring and provides continuous observation of all department cardiac rhythms and reports changes to the appropriate health care staff. Responsible for chart management, data collection, forms management, order and results processing, in addition to processing admissions/ discharges/transfers and departmental communication, as required. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.
Job Description:
EDUCATION:

  • HS Diploma or General Education Diploma (GED)
CERTIFICATION & LICENSURE:
  • BLS-Basic Life Support Healthcare Provider within 30 days
DEPARTMENT REQUIRED CERTIFICATION & LICENSURE
  • SSRRH SEIU represented staff: EKG not required, however, employees must demonstrate understanding of the heart's electrical system and ability to differentiate EKG rhythms with accuracy to the level of competency of recognized certification
TYPICAL EXPERIENCE:
  • 1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
  • Demonstrated knowledge of basic patient care skills, various medical terminology, views, and equipment.
  • Ability to recognize an emergency situation and take appropriate action.
  • Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
  • Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.
  • Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient's protected health information (PHI).
  • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:
Varied
Schedule:
Per Diem/Casual
Shift Hours:
12
Days of the Week:
Variable
Weekend Requirements:
Every other Weekend
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.11 to $39.95 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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