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Csa Jobs in Washington (NOW HIRING)

What The Role Entails The CSA Design Manager will be a critical member of CloudHQ's design team, responsible for ensuring the successful execution of CSA design and standards on CloudHQ data center ...

What The Role Entails The CSA Design Manager will be a critical member of CloudHQ's design team, responsible for ensuring the successful execution of CSA design and standards on CloudHQ data center ...

What The Role Entails The CSA Design Manager will be a critical member of CloudHQ's design team, responsible for ensuring the successful execution of CSA design and standards on CloudHQ data center ...

Pega CSA Consultant

Washington, DC ยท On-site

$63.75 - $83.50/hr

Pega CSA Consultant Location : Washington, DC - 2 days onsite Duration : 12 Months : ยท As a Sr. Developer/Lead will participate in all aspects of the software development lifecycle which includes ...

Description Client Solution Architects (CSA) is currently seeking a Program Manager to support a program onsite* in the Washington DC area. For nearly 50 years, CSA has delivered integrated ...

Client Solution Architects (CSA) is currently seeking a Program Manager to support a program onsite* in the Washington DC area. For nearly 50 years, CSA has delivered integrated technology and ...

Description Client Solution Architects (CSA) is currently seeking an Analyst II to support onsite in the Arlington, VA area. For nearly 50 years, CSA has delivered integrated technology and ...

Client Solution Architects (CSA) is currently seeking an Analyst II to support onsite in the Arlington, VA area. For nearly 50 years, CSA has delivered integrated technology and operational support ...

Description Client Solution Architects (CSA) is currently seeking an Developer I to support onsite in the Arlington, VA area. For nearly 50 years, CSA has delivered integrated technology and ...

Client Solution Architects (CSA) is currently seeking an Developer I to support onsite in the Arlington, VA area. For nearly 50 years, CSA has delivered integrated technology and operational support ...

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Showing results 1-20

Csa information

See Washington salary details

$18.8K

$55.4K

$131K

How much do csa jobs pay per year?

As of Jul 26, 2026, the average yearly pay for csa in Washington is $55,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,283.00 and $61,198.00 per year, depending on experience, location, and employer.

What is the difference between Csa vs Customer Service Representative?

AspectCsaCustomer Service Representative
CredentialsHigh school diploma; training programsHigh school diploma; training often provided
Work EnvironmentCall centers, retail, service industriesCall centers, retail stores, corporate offices
Industry UsageCommon in retail, telecom, bankingWidespread across various sectors
Job FocusAssisting customers, processing transactionsHandling inquiries, resolving issues

Both Csa and Customer Service Representative roles involve assisting customers and require similar credentials and work environments. However, Csa often refers specifically to roles in retail or telecom sectors, while Customer Service Representative is a broader term used across many industries. The core responsibilities overlap, focusing on customer support and problem-solving.

How does a Customer Service Associate typically handle high-stress situations or difficult customers?

Customer Service Associates (CSAs) frequently encounter high-stress situations, especially when dealing with upset or dissatisfied customers. The key is to remain calm, actively listen, and empathize with the customer's concerns before working towards a solution. Many organizations provide training on de-escalation techniques and encourage CSAs to involve supervisors when necessary. Building strong communication skills and having a good understanding of company policies can help CSAs resolve issues efficiently while maintaining positive customer experiences.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To excel as a Customer Service Associate (CSA), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are standout soft skills for handling diverse customer interactions. These skills are crucial for delivering efficient service, resolving issues effectively, and maintaining customer satisfaction.

What are CSAs (Customer Service Associates)?

CSAs, or Customer Service Associates, are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or online customer support environments. Their main goal is to ensure customer satisfaction, handle complaints, process orders, and sometimes manage returns or exchanges. Effective communication, patience, and problem-solving skills are essential in this role.
What cities in Washington are hiring for Csa jobs? Cities in Washington with the most Csa job openings:
Infographic showing various Csa job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $55,387 per year, or $26.6 per hour.
CSA Design Manager

CSA Design Manager

CloudHQ LLC

Ashburn, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Description:

Who We Are

Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and Sรฃo Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. Our companyโ€™s reach is expanded through our affiliate companies โ€“ Cloud Capital, Dalian Development, and WindHQ.



What The Role Entails


The CSA Design Manager will be a critical member of CloudHQโ€™s design team, responsible for ensuring the successful execution of CSA design and standards on CloudHQ data center projects. This site-based role involves actively monitoring design progress, identifying and resolving design issues, actively participating in design meetings, frequent touch base with CSA program lead and CloudHQ design team for program consistency, ensuring field installations align with CloudHQโ€™s design intent and operational goals, safety requirements, and reporting back to the Development & Construction teams. The CSA Design Manager will collaborate closely with the development, construction, safety, operations, and commissioning teams while serving as CloudHQโ€™s subject matter expert for CSA design execution.


What You Will Get to Do


ยท Act as CloudHQโ€™s on-site representative for CSA Design, proactively driving design partners, along with coordinating with construction, to ensure quality, scope, schedule, safety, and cost targets are met.

ยท Attend and guide regular design meetings to monitor CSA design progression

ยท Actively participate and lead design workshops for CSA guidelines along multiple projects in multiple regions globally

ยท Support issue resolution by reviewing technical submittals and RFIs and providing field-level technical guidance.

ยท Review external consultant field observation reports and actively drive non-compliance item resolution with the site and field teams.

ยท Represent CloudHQ as CSA design expert at Owner-Architect-Contractor (OAC) meetings.

ยท Ensure CSA installations meet CloudHQโ€™s design standards, safety policies, and operational requirements. Proactively engage appropriate internal SMEs as needed to address technical challenges and ensure compliance with design standards.

ยท Provide technical input on commissioning and support CSA system testing, startup, and turnover processes led by the commissioning team.

ยท Conduct root cause analyses of field issues, document lessons learned, and relay findings to the Construction and Development teams.

ยท Review and advise on regular construction progress reports to CloudHQโ€™s Construction and Development teams.

ยท Serve as a liaison as CloudHQโ€™s Design Team CSA SME and the construction team, triaging issues and proposing solutions for complex technical challenges.

Requirements:

What You Bring to The Role


ยท A minimum of a bachelorโ€™s degree in Civil or Structural Engineering, Architecture, Construction Management, or related discipline.

ยท A minimum of seven (7) years of experience in CSA Design with preferred Manager experience, with a focus on large-scale industrial, mission-critical, or data center projects.

ยท Strong technical knowledge of CSA systems, including building envelope, site improvements, drainage, structural framing & foundations, construction detailing, roofing, waterproofing, lighting, millwork, door/frame/hardware, & finishes.

ยท Experience with commissioning and handover of CSA systems in a data center environment is preferred.

ยท Experience in reviewing design documents and ensuring field compliance with specifications.

ยท Experience with construction project management software (BIM360, CxAlloy, Procore, Helix, etc.).

ยท Experience with leading a team of architects and engineers over multiple projects in large-scale projects with a delivery timeline.

ยท Ability to analyze and resolve construction issues efficiently.

ยท Strong written and verbal communication skills to provide clear and concise reporting.

ยท Ability to manage multiple projects simultaneously in a fast-paced environment.

ยท Strong interpersonal skills for effective collaboration with contractors, engineers, and internal stakeholders.

ยท 100% on site. Potential travel to other CloudHQ construction sites in the region.



What We Offer


CloudHQโ€™s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.


Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.



Equal Employment Opportunity


CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.