CSA Group has an opportunity for a New Account Manager - Industrial based in California. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
CSA Group has an opportunity for a New Account Manager - Industrial based in California. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
New Account Manager
Irvine, CA · On-site
CSA Group has an opportunity for a New Account Manager - Industrial based in California. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
New Account Manager
Irvine, CA · On-site
CSA Group has an opportunity for a New Account Manager - Industrial based in California. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
Staff Product Safety Engineer
Irvine, CA · On-site
... CSA Group as the leading and pre-eminent choice for certification across all sectors. Based throughout North America and reporting directly to the Product Group Managers (PGM's), this is a dynamic ...
Staff Product Safety Engineer
Irvine, CA · On-site
... CSA Group as the leading and pre-eminent choice for certification across all sectors. Based throughout North America and reporting directly to the Product Group Managers (PGM's), this is a dynamic ...
... CSA Group services across multiple data center sites and geographies * Work as part of a global commercial team executing a coordinated, multi-channel sales strategy Performance Management ...
... CSA Group services across multiple data center sites and geographies * Work as part of a global commercial team executing a coordinated, multi-channel sales strategy Performance Management ...
... CSA Group services across multiple data center sites and geographies * Work as part of a global commercial team executing a coordinated, multi-channel sales strategy Performance Management ...
... CSA Group services across multiple data center sites and geographies * Work as part of a global commercial team executing a coordinated, multi-channel sales strategy Performance Management ...
DISTRICT OVERVIEW CSA 20 - Joshua Tree CSA 20 provides district services within Joshua Tree ... Manage parks, facilities, infrastructure systems, and television translator services across ...
DISTRICT OVERVIEW CSA 20 - Joshua Tree CSA 20 provides district services within Joshua Tree ... Manage parks, facilities, infrastructure systems, and television translator services across ...
Regional Manager - Desert District Operations
San Bernardino, CA · On-site
$96K - $137K/yr
CSA 29 - Lucerne Valley CSA 29 provides district services within Lucerne Valley, including park and recreation facilities, cemetery services, and television-related services. The district's powers ...
Regional Manager - Desert District Operations
San Bernardino, CA · On-site
$96K - $137K/yr
CSA 29 - Lucerne Valley CSA 29 provides district services within Lucerne Valley, including park and recreation facilities, cemetery services, and television-related services. The district's powers ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. * Drive team performance in minimizing churn and maximizing upsell opportunities. * Escalate ...
Coordinator
$18.25 - $23.75/hr
Manage the quote process by understanding the current CSA programs needs and expectations. Work with the product support team CSA Team and consult, as needed with other expert company resources to ...
Coordinator
$18.25 - $23.75/hr
Manage the quote process by understanding the current CSA programs needs and expectations. Work with the product support team CSA Team and consult, as needed with other expert company resources to ...
Coordinator
City Of Industry, CA · On-site
$18.25 - $23.75/hr
... • Manage the quote process by understanding the current CSA programs needs and expectations. • Work with the product support team CSA Team and consult, as needed with other expert company ...
Coordinator
City Of Industry, CA · On-site
$18.25 - $23.75/hr
... • Manage the quote process by understanding the current CSA programs needs and expectations. • Work with the product support team CSA Team and consult, as needed with other expert company ...
Coordinator
City Of Industry, CA · On-site
$18.25 - $23.75/hr
... • Manage the quote process by understanding the current CSA programs needs and expectations. • Work with the product support team CSA Team and consult, as needed with other expert company ...
Coordinator
City Of Industry, CA · On-site
$18.25 - $23.75/hr
... • Manage the quote process by understanding the current CSA programs needs and expectations. • Work with the product support team CSA Team and consult, as needed with other expert company ...
Engineering and Certification Manager-HVAC
Irvine, CA · On-site
$135K - $145K/yr
Serve as the primary engineering authority for product compliance in the North American market, including UL, ETL, CSA, AHRI, and DOE certification programs * Manage and mentor the certification ...
Engineering and Certification Manager-HVAC
Irvine, CA · On-site
$135K - $145K/yr
Serve as the primary engineering authority for product compliance in the North American market, including UL, ETL, CSA, AHRI, and DOE certification programs * Manage and mentor the certification ...
Serve as the primary engineering authority for product compliance in the North American market, including UL, ETL, CSA, AHRI, and DOE certification programs * Manage and mentor the certification ...
Serve as the primary engineering authority for product compliance in the North American market, including UL, ETL, CSA, AHRI, and DOE certification programs * Manage and mentor the certification ...
Electrical Engineer
$85K - $110K/yr
Apply standardized electrical requirements (e.g., OSHA, UL 489, CSA) to ensure existing systems are ... Plan and manage electrical engineering projects, including scheduling, programming, and ...
Quick apply
Electrical Engineer
$85K - $110K/yr
Apply standardized electrical requirements (e.g., OSHA, UL 489, CSA) to ensure existing systems are ... Plan and manage electrical engineering projects, including scheduling, programming, and ...
Electrical Engineer
$85K - $110K/yr
Apply standardized electrical requirements (e.g., OSHA, UL 489, CSA) to ensure existing systems are ... Plan and manage electrical engineering projects, including scheduling, programming, and ...
Quick apply
Electrical Engineer
$85K - $110K/yr
Apply standardized electrical requirements (e.g., OSHA, UL 489, CSA) to ensure existing systems are ... Plan and manage electrical engineering projects, including scheduling, programming, and ...
... manage global software validation teams supporting enterprise, manufacturing, and customer-facing regulated systems. Define and operationalize STAAR Surgical's Computer Software Assurance (CSA) and ...
... manage global software validation teams supporting enterprise, manufacturing, and customer-facing regulated systems. Define and operationalize STAAR Surgical's Computer Software Assurance (CSA) and ...
Electrical Engineer
Ontario, CA · On-site
$85K - $110K/yr
Plan and manage electrical engineering projects, including scheduling, programming, and ... Knowledge of UL489 & CSA electrical requirements is a plus.
Quick apply
Electrical Engineer
Ontario, CA · On-site
$85K - $110K/yr
Plan and manage electrical engineering projects, including scheduling, programming, and ... Knowledge of UL489 & CSA electrical requirements is a plus.
... manage global software validation teams supporting enterprise, manufacturing, and customer-facing regulated systems. • Define and operationalize STAAR Surgical's Computer Software Assurance (CSA ...
... manage global software validation teams supporting enterprise, manufacturing, and customer-facing regulated systems. • Define and operationalize STAAR Surgical's Computer Software Assurance (CSA ...
Csa Manager information
See Riverside, CA salary details
$24K - $31.5K
4% of jobs
$31.5K - $39.1K
10% of jobs
$45.2K is the 25th percentile. Wages below this are outliers.
$39.1K - $46.6K
14% of jobs
$46.6K - $54.2K
16% of jobs
The median wage is $60.6K / yr.
$54.2K - $61.7K
7% of jobs
$61.7K - $69.2K
10% of jobs
$73K is the 75th percentile. Wages above this are outliers.
$69.2K - $76.8K
29% of jobs
$76.8K - $84.3K
4% of jobs
$84.3K - $91.9K
3% of jobs
$91.9K - $99.4K
1% of jobs
$99.4K - $106.9K
2% of jobs
$24K
$64K
$106.9K
How much do csa manager jobs pay per year?
What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?
To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.
What are the main challenges CSA Managers typically face in their day-to-day work?
CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.
What is a CSA Manager job?
A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.
Job description
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:CSA Group has an opportunity for a New Account Manager - Industrial based in California. This role will serve as the primary customer contact in the development of new accounts. The New Account Manager works closely with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group. Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans.
Responsibilities:
Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
Prospecting, quoting and sales targets are determined on a yearly basis.
Contacts former CSA Group customers to attempt to regain work.
Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
Participates in associations and outside organizations deemed appropriate by management.
Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships.
Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager.
Education and Experience:
Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience.
Prior experience with sales CRM tracking software a plus.
Proven ability to consistently exceed sales goals.
Proven experience dealing with large organizations at senior level.
Prior experience with Industrial Equipment and Hazardous Locations Certification preferred.
Skills:
Create clear, effective and professional written communication and presentations.
Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities
Organized and independent.
Proven ability of confidentiality in previous positions.
Strong initiative and ability to develop new customer contacts.
Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests.
Strong organization and time management skills.
Creativity and project management skills to plan for projects, events and conferences.
High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
Ability to prepare cost proposals promptly to meet customers' needs.
Responsive and pleasant when dealing with external and internal customers, peers and co-workers.
The typical hiring range for this position in California is $78, 000-$102,000 however, based on a variety of considerations (such as education, licenses, certifications and/or experience,) CSA Group reserves the right to flexibility outside of the stated range.
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.About CSA Group, Architects and Engineers
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Industry
Specialized design services
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
1956