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Csa Iii Jobs (NOW HIRING)

CSA Group

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CAD Designer (Structural)

San Juan, PR · On-site

$26.50 - $36.50/hr

At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... High school diploma. * 3-5 years of experience in structural design and detailing. * Professional ...

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CSA Group

Certification Specialist for HVAC

Dallas, TX · On-site

... than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests ...

CSA Air

Part Time A & P Mechanic

Kingsford, MI

$19.75 - $26.50/hr

CSA AIR, INC. PROFESSIONAL EXPECTATION STATEMENT: In the performance of your respective tasks and ... Responsible for the maintenance performed by Class III ACMP, to include providing all maintenance ...

CSA Air

Part Time A & P Mechanic

Kingsford, MI

$19.75 - $26.50/hr

CSA AIR, INC. PROFESSIONAL EXPECTATION STATEMENT: In the performance of your respective tasks and ... Responsible for the maintenance performed by Class III ACMP, to include providing all maintenance ...

CSA Group

New Account Manager

Chicago, IL · On-site

... than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests ...

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Csa Iii information

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$12

$19

$27

How much do csa iii jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for csa iii in the United States is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.15 per hour, depending on experience, location, and employer.

How does a CSA III typically collaborate with other departments to resolve complex customer issues?

As a CSA III (Customer Service Associate III), you are often the go-to resource for resolving escalated or complex customer concerns. This frequently involves working closely with teams such as technical support, billing, and account management to gather information, coordinate solutions, and ensure a seamless customer experience. Strong communication and organizational skills are essential, as you'll often facilitate meetings or relay detailed updates between departments. This cross-functional collaboration not only enhances problem resolution but also provides valuable exposure to other areas of the business, supporting your professional growth.

What is a CSA III?

CSA III stands for Customer Service Assistant III, a position typically found in government agencies, educational institutions, or large organizations. Individuals in this role perform advanced administrative and clerical tasks, often acting as a lead worker or supervisor over lower-level staff. They handle complex customer service issues, process records, and ensure that departmental policies and procedures are followed. A CSA III may also train new employees and assist with resolving escalated concerns from clients or the public.

What are the key skills and qualifications needed to thrive as a CSA III?

To thrive as a CSA III (Customer Service Associate III), you need advanced customer service expertise, problem-solving abilities, and typically a high school diploma or equivalent with several years of customer-facing experience. Familiarity with CRM software, call center systems, and ticketing platforms is often required. Strong interpersonal skills, patience, and effective communication help you excel in handling complex customer issues and mentoring junior staff. These competencies ensure high-quality service delivery, efficient issue resolution, and leadership within the customer service team.

What is the difference between Csa Iii vs Customer Service Representative?

AspectCsa IiiCustomer Service Representative
CredentialsHigh school diploma, relevant certificationsHigh school diploma often sufficient
Work EnvironmentCall centers, retail, service industriesCall centers, retail stores, corporate offices
Employer UsageCustomer support teams, service departmentsCustomer support, sales, technical support
Common Search/ComparisonYesYes

The main difference between a Csa Iii and a Customer Service Representative lies in experience and responsibilities. Csa Iii roles typically require more experience and may involve handling complex customer issues, whereas Customer Service Representatives often handle general inquiries. Both roles are vital in customer support environments and share similar work settings and credentials.

What job categories do people searching Csa Iii jobs look for? The top searched job categories for Csa Iii jobs are:
Csa Iii jobs near you
Infographic showing various Csa Iii job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,640 per year, or $19.1 per hour.

Software Quality Assurance Analyst III

CSA Global LLC

Arlington, VA • On-site

Full-time

Re-posted 14 days ago

Job description

Description

Client Solution Architects (CSA) is currently seeking a Software Quality Assurance Analyst to support a program at Arlington, VA.


For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  


How Role will make an impact:

  • Programs, analyzes, and runs tests on new or modified software programs, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines. 
  • Conducts compatibility tests with vendor-provided programs. 
  • Runs in-depth testing, detects problems, recommends solutions, and determines if program requirements have been met. 
  • Recommends program improvements or corrections to programmers. 
  • Writes, revises, and verifies quality standards, and test procedures for program design and product evaluation to attain quality of software economically and efficiently. 
  • Reviews computer operating log to identify program processing errors. 
  • Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards. 
  • Observes computer monitor screen during program test to detect error codes or interruption of program and corrects errors. 
  • Identifies differences between establishment standards and user applications, and suggests modifications to conform to standards. 
  • Sets up tests at request of user to locate and correct program operating error following installation of program. 
  • Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. 
  • Writes documentation to describe program evaluation, testing, and correction. 
  • May evaluate proposed software or software enhancement for feasibility. 
  • May develop utility program to test, track, and verify defects in software program. 
  • May write programs to create new procedures or modify existing procedures. 
  • May train software program users.

Requirements

What you'll need to have to join our award-winning team:

  • Clearance: Must possess and maintain an active Secret Clearance
  • Bachelor's degree in information technology, management information systems, computer science, mathematics, statistics, business, engineering, or physical science
  • 3 years of experience with Data Analysis, Statistical Analysis, Problem Solving, and Business Process Improvement.

Apply