Cs Ops Manager Jobs in Florida (NOW HIRING)

Your Role as a Revenue Operations Manager:

The Revenue Operations Manager is a critical role responsible for building, scaling, and optimizing the operational engine that powers Appspace's go-to-market (GTM) organization. Reporting directly to the Chief Sales Officer, this leader will partner closely with Sales, Marketing, Customer Success, and Finance to drive revenue predictability, operational excellence, and strategic alignment across the full customer lifecycle.

This is a high-impact, highly visible role for an operator who thrives at the intersection of strategy, data, process, and technology - and who can translate analytical insight into actionable outcomes.

A Day in the Life of a Revenue Operations Manager:

GTM Strategy & Revenue Planning

• Own the annual and quarterly revenue planning process, including quota setting, territory design, and headcount modeling in partnership with Sales leadership and Finance.
• Develop and maintain a single source of truth for GTM performance, pipeline health, and revenue forecasting.
• Drive the Appspace GTM operating cadence - including QBRs, pipeline reviews, and forecast calls - ensuring rigor, consistency, and accountability.

Sales Operations

• Lead and develop a high-performing Revenue Operations team spanning sales ops, marketing ops, CS ops, and data/analytics.
• Design and enforce consistent sales processes, methodologies, and rules of engagement across all GTM segments (SMB, Mid-Market, Enterprise).
• Identify and remove operational friction across the sales cycle to improve rep productivity and deal velocity.

Technology & Systems

• Own the GTM technology stack (CRM, marketing automation, sales engagement, BI/analytics, CPQ, etc.) - driving adoption, integration, and continuous improvement.
• Partner with IT and external vendors to evaluate, implement, and optimize RevOps tooling that scales with Appspace's growth.
• Ensure data integrity, governance, and hygiene across all systems to enable accurate reporting and decision-making.

Analytics & Insights

• Build and maintain a comprehensive GTM analytics function that delivers actionable insights to senior leadership and the Board.
• Define and track the KPIs and leading indicators that drive revenue growth, including pipeline coverage, win/loss rates, CAC, NRR, and sales cycle time.
• Develop forecasting models and scenario analyses that support strategic planning and investor reporting.

Cross-Functional Leadership

• Serve as a trusted strategic partner and thought leader to the CSO and the broader GTM leadership team.
• Align Marketing, Sales, and Customer Success operations to deliver a seamless end-to-end customer journey.
• Partner with Finance on revenue recognition, commission plan design, and board-level financial reporting.
• Drive alignment between RevOps and Product on usage data, expansion signals, and feedback loops.

What You'll Need:

Required

• 5-7 years of progressive experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a manager role.
• Proven track record of driving revenue growth and operational excellence at a SaaS company with $75M-$300M+ in ARR.
• Deep expertise in CRM platforms (Salesforce required), BI/analytics tools, and the broader GTM technology ecosystem.
• Strong command of SaaS metrics, revenue modeling, and financial forecasting.
• Experience building, leading, and developing high-performing RevOps teams.
• Exceptional executive communication and stakeholder management skills - able to influence without authority and present to C-suite and Board.
• Demonstrated ability to operate in a fast-paced, high-growth environment with competing priorities.

Preferred

• Experience in the workplace technology, digital signage, or employee experience SaaS space.
• Background in private equity- or venture-backed growth-stage companies.
• Experience supporting companies through scale milestones (e.g., $100M to $200M ARR) or liquidity events.
• Bachelor's degree or equivalent advanced degree.

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment