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Crypto Exchange Assistant Jobs (NOW HIRING)

Crypto.com

Application Support Engineer (US)

New York, NY · On-site

$70K - $110K/yr

... exchange operations. * Change & Release Support: Assist with version upgrades, deployments, and ... Familiarity with cloud environments, including AWS. $70,000 - $110,000 a year Life @ Crypto.com ...

Crypto.com

Application Support Engineer (US)

Chicago, IL · Hybrid

$70K - $110K/yr

... exchange operations. * Change & Release Support: Assist with version upgrades, deployments, and ... Familiarity with cloud environments, including AWS. $70,000 - $110,000 a year Life @ Crypto.com ...

Crypto.com

Application Support Engineer (US)

New York, NY · Hybrid

$70K - $110K/yr

... exchange operations. * Change & Release Support: Assist with version upgrades, deployments, and ... Familiarity with cloud environments, including AWS. $70,000 - $110,000 a year Life @ Crypto.com ...

Crypto.com

Assistant Financial Controller

Chicago, IL · Hybrid

$100K - $145K/yr

Manage intercompany recharges, settlements, and eliminations across the Crypto.com group ... Experience in a regulated financial services environment (e.g., exchange, FCM, broker-dealer, bank)

Crypto.com

Assistant Financial Controller

Chicago, IL · On-site

$100K - $145K/yr

Manage intercompany recharges, settlements, and eliminations across the Crypto.com group ... Experience in a regulated financial services environment (e.g., exchange, FCM, broker-dealer, bank)

Crypto.com

Assistant Financial Controller

Chicago, IL · Hybrid

$100K - $145K/yr

Manage intercompany recharges, settlements, and eliminations across the Crypto.com group ... Experience in a regulated financial services environment (e.g., exchange, FCM, broker-dealer, bank)

Framework Ventures

Senior Legal Counsel

New Haven, CT · On-site

$120.48 - $200.80/hr

You will also assist our Head of Legal with line management responsibilities. As a key member of ... crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment ...

Social Leverage

$70 - $110/hr

... and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse ... Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and ...

New

Alpaca

International Accounting Manager

New York, NY · On-site

... and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse ... Support internal and external audits across global entities * Assist in preparing statutory ...

Kraken International

$180 - $260/hr

The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted ... exchange in the world. The opportunity * Serve as the lead commercial counsel for cutting edge ...

Posted today

Alpaca

International Accounting Manager

... and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse ... Support internal and external audits across global entities * Assist in preparing statutory ...

Sayva Solutions

Staff Accountant

Miami, FL · On-site

$60K - $90K/yr

Reconcile bank and credit card transactions; over time, assist with crypto-related activity and crypto subledger, wallet, and exchange tie-outs as needed * Support advisory workstreams such as ...

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Crypto Exchange Assistant information

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How much do crypto exchange assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for crypto exchange assistant in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Crypto Exchange Assistant vs Crypto Customer Support Specialist?

AspectCrypto Exchange AssistantCrypto Customer Support Specialist
Required CredentialsBasic knowledge of cryptocurrencies, customer service skillsSimilar credentials, often with additional certifications in blockchain or finance
Work EnvironmentCrypto exchanges, online platforms, customer service teamsCrypto exchanges, support centers, remote or on-site
Employer & Industry UsageCrypto exchanges, fintech companiesCrypto exchanges, financial service providers
Search & Comparison IntentYesYes

The Crypto Exchange Assistant primarily handles basic customer inquiries and supports platform operations, while the Crypto Customer Support Specialist often deals with more complex issues, troubleshooting, and client relations. Both roles require knowledge of cryptocurrencies and customer service skills, but the specialist may have additional certifications and handle more technical or detailed support tasks.

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Crypto Exchange Assistant jobs near you
Infographic showing various Crypto Exchange Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,407 per year, or $18.9 per hour.

Application Support Engineer (US)

Crypto.com

New York, NY • On-site

$70K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a regulated derivatives trading exchange for TradeFi and Prediction Markets. You will play a critical role in ensuring the availability, stability, and performance of our production and demo trading environments. This is a hands-on role suited for someone who thrives in a fast-paced, mission-critical environment and takes ownership of operational excellence.
Responsibilities
  • Partner Support: Serve as a technical point of contact for partner channels, including FCMs, trading service providers, and market makers. Respond to partner questions and incidents through established communication channels, including Slack and Teams.
  • Production Support & Monitoring: Provide expert-level remote management, administration, and support for Production and Demo trading exchange environments, ensuring system availability and application stability.
  • Daily Operations - Execute and monitor daily operational processing, including contract scheduling, settlement of expired contracts, and end-of-day/start-of-day procedures.
  • Incident & Problem Management: Triage, troubleshoot, and drive resolution of production incidents. Follow defined escalation procedures and contribute to root cause analysis and post-incident reviews.
  • Performance Tuning: Monitor application and system performance, identify bottlenecks, and implement tuning recommendations to maintain optimal exchange operations.
  • Change & Release Support: Assist with version upgrades, deployments, and release validation in coordination with Development and QA teams.
  • Shift Handover & Documentation: Maintain and update runbooks, SOPs, and operational documentation. Ensure seamless shift handovers with clear status communication.
  • Process Improvement & Automation: Participate in the investigation, implementation, and operation of tools and scripts to automate, streamline, and continuously improve operational workflows.
  • Collaboration: Work closely with Development, QA, Infrastructure, and partner teams to resolve cross-functional issues and support business-critical initiatives.

Requirements
  • 2-5 years of experience supporting production software applications, technical platforms, integrations, partner-facing systems, client-facing operations, trading support, or market monitoring role
  • Experience with trading platforms, prediction markets, exchanges, or real-time transactional environments.
  • Hands-on experience with SQL and relational databases.
  • Familiarity with APIs, webhooks, data feeds, and log/metrics investigation tools for troubleshooting integrations.
  • Strong technical troubleshooting and incident-management skills in an SLA-driven environment.
  • Excellent written and verbal communication skills, including explaining complex issues clearly to non-technical stakeholders.
  • Willingness to occasionally work nights and weekends.

Nice to have
  • Experience working with B2B partners or institutional clients in a fast-paced environment
  • Familiarity with Linux command-line tools for inspecting logs, processes, and system behavior.
  • Exposure to financial/messaging protocols (e.g., FIX, REST, WebSockets, Kafka).
  • Basic scripting or automation experience using Python or Bash.
  • Experience with monitoring/observability tools (e.g., Grafana, Splunk, Zabbix).
  • Familiarity with cloud environments, including AWS.

$70,000 - $110,000 a year
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

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