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Cruise Com Jobs in Virginia (NOW HIRING)

Hornblower

Host | City Cruises Norfolk

Norfolk, VA · On-site

$13.50 - $18.50/hr

For more information, visit hornblowercorp.com. Position Summary: The host assists the Restaurant ... Actively participate in meetings including the Manager pre-cruise briefing. * Oversee the setting ...

American Cruise Lines

Travel Director

Mount Vernon, VA · On-site

At American Cruise Lines, we are driven by our values- Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to ...

Hornblower

Server | City Cruises Norfolk

Norfolk, VA · On-site

$12.77/hr

For more information, visit hornblowercorp.com. Position Summary: The successful Server is ... options, cruise route and points of interest. * Be prepared to begin work at the scheduled time.

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Cruise Com information

What is a cruise com?

Cruise Com jobs refer to positions at Cruise, a company that develops self-driving vehicle technology. Employees at Cruise work in a range of roles including engineering, software development, operations, and customer support to advance autonomous vehicle services. These jobs often involve working with cutting-edge technology to make transportation safer and more efficient. Cruise Com is commonly used as a shorthand for Cruise Communications or Cruise Company jobs. Opportunities are available in cities where Cruise operates, and the company values innovation, safety, and collaboration.

What are the typical responsibilities of a cruise communications officer on board a ship?

As a Cruise Communications Officer, your daily responsibilities include managing all onboard communication systems, such as satellite phones, internet connectivity, and emergency broadcasting equipment. You will coordinate closely with the ship’s bridge team to ensure reliable communication with ports and maritime authorities, as well as assist crew and passengers with communication needs. The role requires attention to detail, problem-solving skills, and the ability to respond quickly to technical issues that may arise during a voyage.

What are the key skills and qualifications needed to thrive as a cruise communications officer, and why are they important?

To thrive as a Cruise Communications Officer, you need a background in radio operations, maritime communication protocols, and relevant certifications such as GMDSS (Global Maritime Distress and Safety System). Familiarity with satellite communication systems, navigation tools, and emergency broadcasting equipment is typically required. Strong organizational skills, attention to detail, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure the safety and efficiency of ship operations by maintaining reliable communication between the vessel, crew, and shore authorities.

What is the difference between Cruise Com vs Cruise Director?

AspectCruise ComCruise Director
Primary RoleHandles communication and coordination on cruise ships, including guest interactions and onboard services.Manages entertainment, activities, and guest engagement to ensure a fun cruise experience.
Required CredentialsCustomer service skills, communication skills, sometimes certifications in hospitality or maritime operations.Strong communication, leadership, hospitality experience, often with entertainment or event management background.
Work EnvironmentOnboard cruise ships, interacting with guests and crew.Onboard cruise ships, focusing on guest entertainment and activities.

While both roles are onboard cruise ships, Cruise Com focuses on communication and coordination, whereas Cruise Director specializes in entertainment and guest engagement. Both require excellent communication skills and experience in hospitality or customer service, but their daily responsibilities differ significantly.

What are popular job titles related to Cruise Com jobs in Virginia?

For Cruise Com jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cruise Com jobs in Virginia look for?

The top searched job categories for Cruise Com jobs in Virginia are:

Cruise Com jobs near you
Infographic showing various Cruise Com job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Manager, Cruise Programs- Training and Operations

Internova Travel Group

Alexandria, VA • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Overview
Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries. Click here for more information about Internova Travel Group.
Responsibilities
The Manager of Cruise Programs is responsible for the training and support of our Distinctive Voyages Hosts. Working with the department's leadership team, will be responsible for all host training, including but not limited to the development of programs such as the Into to the Distinctive Voyages Host program, new host onboarding, pre/post cruise preparation, program updates, as well as leading the development of workshops at both EDGE and the host retreat. Operational duties will include assisting with interviewing and onboarding new hosts, managing communications related to program updates, webinars, and events such as the Host Retreat.
This position is aligned to our Alexandria, VA office and requires periodic in-office collaboration. Team members who live closer to the office will typically work onsite 1-2 days per week, while those residing farther away within the DMV
(DC, Maryland, or Virginia) area may be asked to attend in-person meetings approximately 2-3 times per month.
Host and Advisor Training and Development
  • Responsible for the development and management of all host-related training and education materials and programs. Samples of these programs include:
    • Host Program Awareness
    • Onboarding New Hosts
    • Preparing to Host
    • Post host assignment duties.
    • How to submit an expense report via Internova's expense report tool.
    • How to search for cruises and apply to host on them
  • Partner with the Director and Sr. Manager of the department on other related training courses as needed.
  • Conduct agency training when requested. This includes training for all Voyages programs.
  • Lead workshops at TLN's EDGE Conference and other meetings as requested.
  • Partner with the Director, on the identification and development of new cruise program education programs.

Distinctive Voyages Host Program and Operations
  • Assist in the interviewing and onboarding new hosts.
  • Serve a secondary point of contact for over 600 Hosts, managing assignments, engagement and overall program experience including coaching hosts ensuring they maintain program standards while delivering exceptional guest experiences.
  • Partner with Sr. Manager of the department to track, manage and distribute host marketing plans. This includes ensuring marketing plans are submitted within 30 days of host being assigned a sailing, to sharing plans with cruise line partners and their BDM's.
  • Update and document SOP's.
  • Serve as back up to monitor and approve host expense reports ensuring they adhere to program guidelines.
  • Assists in answering and managing emails from hosts via the @dvhosts email account.
  • Supports the Sr. Manager of the department during the mass assignment process. This may include helping with monitoring the requests, assigning hosts, and sending out Docu-sign agreements.

Salesforce Management
  • Ensures host records are accurate and up to date.
  • Accurately records host assignments and other related information

Agent Universe
  • When requested, review and update the Voyages pages in Agent Universe.

Additional Responsibilities
  • Perform other duties as assigned.

Qualifications
  • Bachelor's degree preferred or equivalent relevant work experience.
  • 5+ years of experience within the travel industry with exposure to marketing and communications, training, and education.
  • Excellent customer service, communication, and presentation skills with the ability to effectively engage diverse audiences.
  • Ability to thrive in a fast-paced environment, work under pressure, and quickly adapt to changing priorities.
  • Meticulous attention to detail with strong project management and time management abilities.
  • Advanced proficiency in MS 365 (Excel, Outlook, Word, PowerPoint) Salesforce, leveraging technology for streamlined program management. Knowledge of cruise line booking systems such as OneSource and Cruising Power preferred.
  • Excellent comprehensive curriculum development skills with proven track record. Expertise in using e-learning software (e.g., Articulate, Camtasia), LMS platforms and virtual training tools (e.g., Zoom, Microsoft Teams).
  • Proactive, self-driven, and capable of working independently while also excelling in a collaborative team setting.
  • Willingness to travel as needed.

PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
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