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Cruise Agent Job Jobs (NOW HIRING)

The Cruise Globe

Cruise Sales Advisor - US

A genuine cruise specialist, not a generalist travel agent. Typically we want 3+ years of experience directly in cruise, with strong knowledge of mainstream and premium lines, cabin nuance, fare and ...

HB Travels

Hotel and Cruise Booker

Bellevue, WA · On-site

$18 - $22.50/hr

About the job Hotel and Cruise Booker About Us We are a travel services company passionate about creating exceptional travel experiences. From luxury cruises to top-rated hotels, we provide our ...

Hornblower

Ticket Booth Agent - Georgetown

Washington, DC · On-site

$17.95/hr

Serving as ticket agent to sell cruise tickets to our water taxi locations and sightseeing cruises ... Greeting and assisting guests as they arrive/ depart the cruise vessel. * Managing the boarding ...

HB Travels

Hotel and Cruise Booker

Cary, NC · On-site

Hotel And Cruise Booker Cary, North Carolina, United States About The Job Hotel And Cruise Booker About Us We are a travel services company passionate about creating exceptional travel experiences.

HB Travels

Hotel and Cruise Booker

$16.50 - $20.50/hr

Hotel And Cruise Booker Bellevue, Washington, United States About The Job We are a travel services company passionate about creating exceptional travel experiences. From luxury cruises to top-rated ...

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Cruise Agent Job information

How much do cruise ship agents make?

Cruise ship agents typically earn between $30,000 and $50,000 annually, depending on experience, location, and the employer. Some agents may earn commissions or bonuses based on sales and customer service performance, and the role often requires strong communication skills and knowledge of cruise lines and travel booking systems.

What is the difference between Cruise Agent Job vs Travel Agent Job?

AspectCruise Agent JobTravel Agent Job
CertificationsTravel certifications, cruise-specific trainingGeneral travel certifications, destination training
Work EnvironmentCruise lines, travel agencies, customer serviceTravel agencies, online platforms, client consultations
Industry UsagePrimarily in cruise and maritime industryBroader travel industry including land, air, and cruise
Search/Comparison IntentCustomer booking, cruise packages, onboard amenitiesDestination planning, flight/hotel bookings, tours

The Cruise Agent Job focuses specifically on booking and selling cruise vacations, often requiring cruise-specific training. In contrast, a Travel Agent Job covers a wider range of travel services, including land, air, and cruise travel. While both roles involve customer service and certifications, cruise agents specialize in maritime travel, making their work environment and industry usage more niche. Understanding these differences helps travelers find the right expert for their vacation needs.

How do you become a cruise agent?

To become a cruise agent, you typically need a high school diploma or equivalent, strong customer service skills, and knowledge of cruise lines and destinations. Many employers prefer candidates with sales experience or travel industry certifications, and some roles require training on booking systems and product knowledge.
More about Cruise Agent Job jobs
What cities are hiring for Cruise Agent Job jobs? Cities with the most Cruise Agent Job job openings:
What states have the most Cruise Agent Job jobs? States with the most job openings for Cruise Agent Job jobs include:
What job categories do people searching Cruise Agent Job jobs look for? The top searched job categories for Cruise Agent Job jobs are:
Cruise Agent Job jobs near you
Infographic showing various Cruise Agent Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Luxury Cruise Specialist

Norwegian Cruise Line

Sunrise, FL • On-site

Other

Posted 3 days ago

New

Norwegian Cruise Line rating

8.3

Company rating: 8.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY:
  • Responsible for providing our travel agents and their guests with a seamless booking experience and exceptional customer service.
  • The position serves as the "voice" of Regent Seven Seas Cruises and is the first point of contact for travel agents.
  • Build relationships by answering incoming calls, identify the callers' needs, and sell the Regent experience that best fits the client's needs..

POSITION RESPONSIBILITIES:
  • Build rapport and long-term relationships with luxury cruise customers, travel agents and other partners.
  • Recommend and sell Regent Seven Seas cruise products and services to travel agents and their clients while using travel product expertise and knowledge of luxury destinations around the world.
  • Provide a seamless cruise and customer service experience, from the initial sales call to confirming the reservation, and servicing that reservation up until the cruise begins.
  • Create and document special requests, services, and cruise "add on" purchases requested by the customer or travel agent.
  • Maximize revenue opportunities by selling the full experience, from suite upgrades, insurance policies, hotels, shore excursions, and/or gift items.
  • Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.
  • Perform other job-related functions as assigned..

KNOWLEDGE & EXPERIENCE:
EDUCATION:
  • High School Diploma or equivalent required
  • Four-year college degree preferred (Business Administration or related field of study) or equivalent combination of education and work experience
EXPERIENCE:
  • Minimum one year of sales experience required.
  • Telephone or Travel Sales preferred..

KNOWLEDGE & SKILLS:
  • Assertive sales skills and eagerness to grow within the organization
  • Strong written and verbal communication skills to include professional telephone etiquette, email, and letter writing with correct spelling and grammar
  • Demonstrate knowledge of Microsoft applications including Word, Excel, and Outlook
  • Experience with travel reservations systems preferred
  • Ability to develop and maintain professional relations with diverse cliental
  • Ability to quickly learn and maintain knowledge of Regent products, services, and promotions
  • Capable of maintaining professional composure and performing effectively under stress and pressure
  • Demonstrates a strong drive and high energy to achieve specified sales and service goals

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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