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Crowd Manager Jobs in Texas (NOW HIRING)

Andy Frain Services

Account Manager

Corpus Christi, TX · On-site

$55K - $60K/yr

Lead the planning and execution of security and crowd management operations for concerts, sporting events, festivals, graduations, and special events. * Serve as the primary on-site contact for venue ...

Andy Frain Services

Account Manager

Corpus Christi, TX · On-site

$55K - $60K/yr

Lead the planning and execution of security and crowd management operations for concerts, sporting events, festivals, graduations, and special events. * Serve as the primary on-site contact for venue ...

Andy Frain Services

Event Manager

Dallas, TX

Ability to obtain FEMA Certifications (100b, 200b, 700a, 800b, 901) and IAVM Trained Crowd Manager certification. * Technical Skills: Proficient with Microsoft Office (Word, Excel, Outlook ...

Andy Frain Services

Event Manager

Dallas, TX · On-site

Ability to obtain FEMA Certifications (100b, 200b, 700a, 800b, 901) and IAVM Trained Crowd Manager certification. * Technical Skills: Proficient with Microsoft Office (Word, Excel, Outlook ...

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Crowd Manager information

What is a crowd manager?

Crowd managers are professionals responsible for overseeing the safety and movement of people in large gatherings or public events. Their main duties include monitoring crowd behavior, managing entry and exit points, ensuring compliance with safety regulations, and coordinating with security and emergency personnel. They play a crucial role in preventing overcrowding, responding to emergencies, and maintaining a safe environment for all attendees.

What skills and qualifications are needed to be a crowd manager?

To thrive as a Crowd Manager, you need a solid understanding of crowd dynamics, safety protocols, and emergency response procedures, often supported by relevant training or certification such as from the National Fire Protection Association (NFPA) or other safety organizations. Familiarity with communication systems, surveillance tools, and incident management software is vital for monitoring and coordinating large groups. Excellent leadership, situational awareness, and clear communication skills help ensure efficient crowd movement and de-escalate potential issues. These skills and qualities are crucial for maintaining public safety and ensuring the smooth operation of events or venues.

What are the main challenges a crowd manager faces during large events and how can they be effectively addressed?

Crowd Managers frequently encounter challenges such as maintaining crowd flow, preventing congestion, and quickly addressing safety concerns during large events. Effective solutions include proactive planning, continuous monitoring of attendee movement, and clear communication with both the team and event attendees. Crowd Managers often rely on collaboration with security staff, ushers, and emergency services to ensure smooth operations, making teamwork and adaptability essential skills in this role.

What is the difference between Crowd Manager vs Event Coordinator?

AspectCrowd ManagerEvent Coordinator
CredentialsCertifications in crowd control, safety, or securityEvent planning certifications, project management skills
Work EnvironmentPublic venues, large gatherings, safety-focusedEvent venues, conferences, festivals, logistics
Employer & IndustrySecurity firms, event venues, public safety agenciesEvent planning companies, corporate events, festivals

While both roles are involved in managing events, a Crowd Manager primarily focuses on ensuring safety and controlling crowds during large gatherings. An Event Coordinator handles the overall planning, logistics, and execution of events. The Crowd Manager's role is more safety and security-oriented, often working closely with security teams, whereas the Event Coordinator manages the broader event operations.

How much does a crowd manager make?

A crowd manager typically earns between $15 and $25 per hour, depending on experience, location, and event size. Salaries can vary based on the complexity of the event and whether the role is full-time or part-time, with some positions offering additional benefits or overtime pay.

What does a crowd manager do?

A crowd manager is responsible for overseeing the safety and flow of people at events or public spaces. They coordinate with security staff, monitor crowd behavior, and implement safety protocols to prevent congestion and ensure a secure environment. Often, they require training in crowd control techniques and may hold certifications such as crowd management or first aid.

What cities in Texas are hiring for Crowd Manager jobs?

Cities in Texas with the most Crowd Manager job openings:

Crowd Manager jobs near you

FLOOR CAPTAIN

The Hobby Center for Performing Arts

Houston, TX • On-site

$14/hr

Part-time

Re-posted 21 days ago

Job description

The Hobby Center for the Performing Arts is seeking part-time staff for seasonal employment. The Floor Captain serves as a liaison between Hobby Center patrons and facility management. Their responsibilities include providing exemplary service to Hobby Center patrons, the orientation and supervision of volunteer ushers and enforcing theater policies at all Hobby Center events. Preferred candidates will have experience in customer service and staff/volunteer supervision. Knowledge and/or experience in performing arts or venue management are a plus.

Candidates should possess an above and beyond work ethic, be a natural leader with an exemplary professional demeanor. In addition, outstanding customer service, organizational management and communication skills to ensure an exceptional guest experience at the Hobby Center for the Performing Arts are required. Duties include but are not limited to:

  • A leader in all front-of-house event management for all events at the Hobby Center for the Performing Arts managing a volunteer staff of 30+ and crowds between 100-2650 guests at any given time.
  • Work with various venue staff and vendors, including Backstage, Security, Box Office, resident companies, and concessions.
  • Practice and lead patron safety with our staff and volunteers at all times for all venues, from understanding the current ADA policy, to preparing plans for patron access, and managing safety throughout the event.
  • Build strong guest relationships through exemplary customer service.
  • Complete all paperwork necessary to record and document patron, staff, or volunteer involvement during a performance.
  • Maintain all required training including Trained Crowd Manager Certification and CPR certification.
  • Attend regular staff meetings which focus on team performance.

Please submit inquiries and resumes directly to steve@thehobbycenter.org.

The Hobby Center for the Performing Arts is an equal opportunity employer where equity, diversity, inclusion and accessibility are deeply valued.