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Crowd Controller Jobs in Kentucky (NOW HIRING)

TSA Inc

Transportation Security Officer

Paducah, KY

$19.52 - $27.24/hr

Controlling terminal entry and exit points. * Interacting with the public, giving directions and ... people, crowd distractions, time pressure, and disruptive and angry passengers, in order to ...

New

TSA Inc

Transportation Security Officer

Paducah, KY

$19.52 - $27.24/hr

Controlling terminal entry and exit points. * Interacting with the public, giving directions and ... people, crowd distractions, time pressure, and disruptive and angry passengers, in order to ...

New

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Crowd Controller information

What is a crowd controller?

Crowd controllers are professionals responsible for maintaining order, safety, and security at venues or events where large groups of people are present. They manage crowd movement, prevent disturbances, and ensure that entry and exit points remain clear and organized. Crowd controllers may work at nightclubs, concerts, sporting events, or festivals, and often check identification, enforce venue rules, and respond to emergencies. Their main goal is to provide a safe environment for both patrons and staff.

What are the key skills and qualifications needed to thrive as a crowd controller, and why are they important?

To thrive as a Crowd Controller, you need a solid understanding of security procedures, conflict resolution, and relevant legal regulations, usually supported by a security license or crowd control certification. Familiarity with surveillance systems, communication devices, and incident reporting tools is often required. Strong interpersonal skills, situational awareness, and the ability to remain calm under pressure help you effectively manage crowds and de-escalate tense situations. These skills and qualities are vital for maintaining safety, order, and a positive environment at events or venues.

What are the main challenges a crowd controller faces during large events, and how can they handle them effectively?

Crowd Controllers at large events often face challenges such as managing high volumes of people, ensuring safety during peak times, and diffusing tense situations. Effective handling includes maintaining clear communication, staying alert to changing crowd behavior, and working closely with event organizers and security teams. Training in conflict resolution and emergency procedures also helps Crowd Controllers remain calm and professional, ensuring the safety and comfort of all attendees.

What is the difference between Crowd Controller vs Security Guard?

AspectCrowd ControllerSecurity Guard
Required CredentialsSecurity license, crowd management trainingSecurity license, basic security training
Work EnvironmentPublic events, concerts, festivalsBuildings, premises, private properties
Employer & Industry UsageEvent organizers, entertainment venuesSecurity companies, private clients
Common Search & Comparison IntentUnderstanding roles at events, crowd control skillsGeneral security duties, access control

While both Crowd Controllers and Security Guards hold security licenses and work in safety roles, Crowd Controllers primarily focus on managing large crowds at events, ensuring safety and order. Security Guards typically provide access control and protect property across various settings. The roles overlap in credentials and industry usage, but their specific duties and work environments differ.

Crowd Controller jobs near you
Infographic showing various Crowd Controller job openings in Kentucky as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Transportation Security Officer

TSA Inc

Paducah, KY

$19.52 - $27.24/hr

Full-time

Posted 2 days ago

New

Transportation Security Administration rating

7.5

Company rating: 7.5 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

142nd of 294 rated public sector bodies

Job description

Transportation Security Officer

Salary Information: The salary range for West Paducah, KY (PAH - Barkley Regional Airport) is $40,736 to $56,844 or $19.52 to $27.24 per hour and includes locality pay of 17.06%. This Transportation Security Officer position is located in Transportation Security Administration, Department of Homeland Security (DHS). As a Transportation Security Officer (TSOs) within Security Operations (SO), you will provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. Duties may include but are not limited to:

  • Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
  • Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
  • Controlling terminal entry and exit points.
  • Interacting with the public, giving directions and responding to inquiries.
  • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
  • Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
  • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

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