ZipRecruiter

Log In

1

Crowd Controller Jobs in Illinois (NOW HIRING)

Golden Nugget Danville

Controller

Danville, IL · On-site

Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other ...

Golden Nugget Danville

Controller

Danville, IL · On-site

Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other ...

Chick-fil-A

Security

Chicago, IL · On-site

$20/hr

... to maintain a secure and controlled entry point. * Policy Enforcement: Maintain a firm ... Proven experience in security, crowd control, or door management preferred. * High level of ...

Chick-Fil-A

Security

Chicago, IL · On-site

$20/hr

... to maintain a secure and controlled entry point. * Policy Enforcement: Maintain a firm ... Proven experience in security, crowd control, or door management preferred. * High level of ...

Golden Nugget Danville

Cage Cashier

Danville, IL · On-site

$16/hr

... controlling and accounting of transactions for the cage window, main bank, chip bank, and check ... giveaways, crowd control, property cleanliness, and other hospitality functions as needed.

New

AEG

Stadium Operations Manager

Peoria, IL · On-site

$50K - $55K/yr

Stadium Operations personnel ensure an effective and cost-efficient program by controlling ... Knowledge of crowd management and control techniques * Great customer service skills * Knowledge of ...

next page

Showing results 1-20

All JobsCrowd Controller JobsCrowd Controller Jobs in Illinois

Crowd Controller information

What is a crowd controller?

Crowd controllers are professionals responsible for maintaining order, safety, and security at venues or events where large groups of people are present. They manage crowd movement, prevent disturbances, and ensure that entry and exit points remain clear and organized. Crowd controllers may work at nightclubs, concerts, sporting events, or festivals, and often check identification, enforce venue rules, and respond to emergencies. Their main goal is to provide a safe environment for both patrons and staff.

What are the key skills and qualifications needed to thrive as a crowd controller, and why are they important?

To thrive as a Crowd Controller, you need a solid understanding of security procedures, conflict resolution, and relevant legal regulations, usually supported by a security license or crowd control certification. Familiarity with surveillance systems, communication devices, and incident reporting tools is often required. Strong interpersonal skills, situational awareness, and the ability to remain calm under pressure help you effectively manage crowds and de-escalate tense situations. These skills and qualities are vital for maintaining safety, order, and a positive environment at events or venues.

What are the main challenges a crowd controller faces during large events, and how can they handle them effectively?

Crowd Controllers at large events often face challenges such as managing high volumes of people, ensuring safety during peak times, and diffusing tense situations. Effective handling includes maintaining clear communication, staying alert to changing crowd behavior, and working closely with event organizers and security teams. Training in conflict resolution and emergency procedures also helps Crowd Controllers remain calm and professional, ensuring the safety and comfort of all attendees.

What is the difference between Crowd Controller vs Security Guard?

AspectCrowd ControllerSecurity Guard
Required CredentialsSecurity license, crowd management trainingSecurity license, basic security training
Work EnvironmentPublic events, concerts, festivalsBuildings, premises, private properties
Employer & Industry UsageEvent organizers, entertainment venuesSecurity companies, private clients
Common Search & Comparison IntentUnderstanding roles at events, crowd control skillsGeneral security duties, access control

While both Crowd Controllers and Security Guards hold security licenses and work in safety roles, Crowd Controllers primarily focus on managing large crowds at events, ensuring safety and order. Security Guards typically provide access control and protect property across various settings. The roles overlap in credentials and industry usage, but their specific duties and work environments differ.

Crowd Controller jobs near you
Infographic showing various Crowd Controller job openings in Illinois as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, and 12% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Controller

Golden Nugget Danville

Danville, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Job purpose

Under the direction of the Director of Finance, oversees and performs functions related to gaming and non-gaming revenue accounting in accordance with company policy. The incumbent performs financial, operational, and technical analysis.

Duties and responsibilities

  • Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
  • Perform the duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of this ICS.
  • Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
  • Accountable for the overall performance and operation of the Revenue Audit, and other financial areas, including budgets and Ad-Hoc reporting.
  • Develop policies, procedures, and internal controls within directly assigned areas to ensure compliance with applicable laws, efficiency, and proper controls.
  • Direct the analysis, review, and presentation to senior management of financial results, including monthly and year-end financial results, ensuring accuracy and timeliness.
  • Work with external auditors and third parties on audits or other financial matters as necessary.
  • Review and approve all legally required Federal and State tax returns and filings within required deadlines.
  • Develop financial and operating statements. Assists and/or presents information.
  • Support review meetings with managers to identify and implement process improvements.
  • Communicate effectively with all levels of management.
  • Maintain confidentiality of all company records.
  • Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
  • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce excellence in operations and uphold the Golden Nugget culture and standards.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Perform all other related and compatible duties as assigned.

Qualifications

  • Bachelor's degree in Finance, Business, or Accounting.
  • Advanced degree and/or professional certification are preferred.
  • Two (2) years’ experience with significant exposure in financial analysis in casino, hotel or hospitality industry required.
  • One (1) year experience in a management role required.
  • Ability to obtain a gaming license.
  • Must have solid planning, time management, decision-making, organization, and interpersonal skills. 
  • Excellent written and verbal communication skills are required. 
  • The ability to thrive in a fast-paced multi-tasking, hands-on environment. 
  • Ability to establish and maintain a positive and professional working relationship with all individuals. 
  • Strong computer skills in accounting programs and Microsoft Office including Word, Outlook, Excel, Access, and Power Point. 
  • Ability to work overtime, irregular hours, and occasionally travel.

Benefits

  • Medical (HSA available with High Deductible Health Plans)
  • Dental
  • Vision
  • Life, AD&D (including voluntary options for employee, spouse, and/or children)
  • Short-term Disability
  • Long-term Disability
  • 401k with match

Apply