Cro Control Room Operator Jobs in Dearborn, MI (NOW HIRING)

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

**Responsibilities:**

Ready to make a real difference in the fast-paced world of emergency medicine? As an Emergency Room Technical Assistant, you'll be the go-to support person keeping our ER running smoothly! Here's what you'll be doing:

• **Jump into action** supporting patient care by assisting with vital signs, EKG monitoring, and other technical tasks under the guidance of our nursing and provider team
• **Be the helping hand** patients need—assist with patient positioning, comfort measures, and basic care needs while they're in our care
• **Keep things moving** by helping prepare treatment areas, restocking supplies, and ensuring equipment is ready to go when our clinical team needs it
• **Communicate like a pro** with patients and families, answering questions and providing reassurance during their ER visit
• **Work as a team player** collaborating closely with nurses, providers, and other ER staff to deliver excellent patient care
• **Stay sharp** by following all safety protocols, infection control procedures, and maintaining a clean, organized treatment environment
• **Lend a hand** with patient transport, documentation support, and other tasks that keep the ER operating at peak efficiency
• **Embrace the energy** of emergency medicine—no two days are the same, and you'll be part of a dynamic team that thrives on helping people when they need it most

All duties performed under the direct supervision of a registered nurse or Provider, within your scope of practice.

**What You'll Bring to the Team:**

**Must-Haves:**

• High School diploma or GED equivalent—your foundation for success
• BCLS certification—because safety and patient care are non-negotiable
• One of the following to hit the ground running:
• B-EMT certification
• Completion of a formal Medical Assistant program
• Completion of a formal nursing education program (2-year degree or higher)
• Completion of a formal medical doctor education program
• OR one (1) year of applicable Emergency Room Technical experience (with applicable certification/program completed within 12 months of hire)

**Ready to Thrive:**

• Willingness to embrace our 180-day orientation period—we'll invest in your success
• Ability to work under the direct supervision of registered nurses and providers within your scope of practice
• Commitment to maintaining the highest standards of safety, infection control, and professional excellence

**Nice-to-Haves:**

• Previous Emergency Department Technician or Medical Assistant experience
• EMT license
• Passion for emergency medicine and a track record of thriving in fast-paced environments

If you've got the core qualifications and the drive to make a real impact in emergency care, we want to hear from you!