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Crm Qa Analyst Jobs (NOW HIRING)

Quality Assurance Analyst

Three Rivers, MI · On-site +1

$55K - $65K/yr

... customer scenarios, and release validation, including functional, exploratory, regression, and ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

The position will report to the Senior Manager of Quality Assurance and be remote/home based ... Excellent interpersonal and customer service skills. Excellent organizational skills and attention ...

Damco Solutions is a company seeking a QA Analyst. The role involves understanding software skills ... for Test case and Defect Management. • Exposure in working with Agile (Scrum) teams.

Work with users, systems analysts, designers and programmers to create/analyze required project ... Manage and work with QA automation and performance testing teams to create automation and ...

Oversee and manage assignments, working closely with offshore resources. 12. Report status and ... QA experience analyzing and writing scripts 6. 6+ years of experience as a QA lead or as a QA ...

QA Analyst

Hicksville, NY · On-site

$90K/yr

... analyst to develop automation scripts Assists in the development of software quality assurance standards and process improvement initiatives Preferred education: Typically a Bachelor's Degree or ...

CRM & Loyalty Analyst

Hingham, MA · On-site

$50K - $60K/yr

About the role The CRM & Loyalty Analyst coordinates and executes the loyalty and CRM program ... setup, QA, launch and post-launch readout across email, direct mail, SMS, app and in-store ...

QA Analyst

Racine, WI · On-site

$31.43 - $44/hr

Communicate effectively with BHS Managers and Supervisors to address statutory and clinical quality ... Maintain effective working relationships with a diverse client population. * Ability to work well ...

QA Analyst

Richmond, VA · On-site

$100K - $115K/yr

... manage complex risks, and we bring that same standard of excellence to how we build and test our ... About the Role As a QA Analyst, you'll serve as a proactive quality partner throughout the software ...

QA Analyst SQL

Everett, MA · On-site

$50 - $53/hr

JOB TITLE: QA Analyst SQL JOB LOCATION: Everett MA - hybrid WAGE RANGE*: $50-53/hr. JOB NUMBER: Client-27-1036-EDU02-EDU02-132618 The Executive Office of Education is seeking a detail-oriented QA ...

Assesses risk for business/customer impact * Communicates risks that are not mitigated through testing to Senior QA Analyst * Provides input on user acceptance criteria * Prioritizes risk and test ...

... Strategic Analytics to develop, maintain, and enhance bi-directional data integrations between ... Performs routine data cleanup and quality assurance activities to support the effective operation ...

ClifyX is a company seeking a Quality Assurance Analyst to lead testing efforts for software and ... end customer during various phases of SDLC. • Create/contribute traceability matrix to link ...

Identify, document, and manage defects using tracking tools (e.g., Jira) * Lead defect triage and ... Builds positive working relationships and contributes to a collaborative, inclusive, and member ...

This role combines technical development, campaign execution, and quality assurance to deliver ... Partner with cross-functional teams including Marketing, Creative, Analytics, and Technology to ...

Assesses risk for business/customer impact * Communicates risks that are not mitigated through ... Ability to manage a broad range of deliverables in an ever-changing environment * Ability to ...

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As of Sep 11, 2026, the average hourly pay for crm qa analyst in the United States is $40.04, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $49.52 per hour, depending on experience, location, and employer.

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Quality Assurance Analyst

Three Rivers, MI • On-site, Remote

Harris
Accounting Services • 1 - 5K employees

$55K - $65K/yr

Full-time

Re-posted 20 days ago


Key responsibilities

  • Create, maintain, and execute test plans, test cases, and test scripts for various software features and releases.

  • Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues.

  • Communicate release changes through release notes and demonstrations for customers and stakeholders.


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Primary Functions

Reporting to the Mobile Team Lead, the Quality Assurance Analyst's key responsibilities will include:

  • Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing.
  • Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.
  • Communicate release changes through clear release notes and demonstrations of new features for customers, peers, and internal stakeholders.
  • Use approved AI-assisted tools, where appropriate, to support test planning, defect analysis, documentation, and release note drafting.
  • Contribute to continuous improvement of QA processes, testing standards, documentation, and release readiness practices.
QualificationsRequired Education/Experience
  • Experience testing software applications, creating and executing test cases, validating expected results, documenting defects clearly, and applying strong attention to detail.
  • Excellent verbal and written communication skills, including the ability to write clear defect reports, release notes, and customer-facing documentation.
  • Ability to work effectively with developers, support staff, product stakeholders, and other cross-functional team members.
  • Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating systems.
  • Proficiency with Microsoft Office applications and the ability to use software tools for data entry, analysis, documentation, presentations, and calculations.
  • Ability to manage priorities, meet deadlines, and work independently in a remote team environment.
Preferred Education/Experience
  • Bachelor's degree in Computer Science, Engineering, Information Systems, Criminal Justice, or a related field.
  • Working knowledge of SQL, relational databases, and database concepts.
  • Experience with client/server, web, and mobile applications, including iOS and Android platforms.
  • Experience testing public safety, law enforcement, records management, CAD, mobile computing, or field reporting software.
  • Experience working in an Agile software development environment.
  • Experience using issue tracking, test management, or work management tools such as Jira.
  • Experience with source control concepts or tools.
  • Experience with API testing, integration testing, data validation, or test automation is a plus.
  • Experience with public safety or law enforcement software is a plus; prior SmartCOP software experience is especially helpful.
Desired Job-Specific Competencies and Skills
  • Strong curiosity and persistence when investigating software behavior and reproducing reported issues.
  • Strong customer empathy and an understanding of the importance of reliable software in mission-critical public safety environments.
  • Ability to think from the perspective of end users, including officers, dispatchers, supervisors, records personnel, and support staff, and apply diagnostic and problem-solving skills to develop logical, documented recommendations with the appropriate teams.
  • Ability to translate technical findings into clear, actionable information for both technical and non-technical audiences.
  • Ability to balance quality, release timelines, customer impact, and team priorities.
  • Openness to learning and responsibly applying AI-assisted tools to improve testing efficiency, documentation quality, and team productivity.

Salary range: $55,000 - $65,000 USD per year.


What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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