Crm Implementation Project Manager Jobs in Massachusetts

Job Summary:
Sonsoft Inc. is a USA based corporation specializing in Software Development and Information Technology Enabled Services. They are seeking a Microsoft Dynamics CRM professional with hands-on experience in CRM implementations and configurations to manage customer engagements and lead project solutions.
Responsibilities:
• At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
• At least 2 years of experience in conducting JAD sessions, Requirement Workshops
• At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
• Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM
• Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
• Ability to work with a culturally diverse group, able to adopt different styles needed
• Able to plan work for self and team, and effectively representing them through planning tools
• Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
• Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
• Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
• Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism
• Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
• Deep experience in implementing multiple modules of MSCRM
• Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications are must.
Qualifications:
Required:
• At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
• At least 2 years of experience in conducting JAD sessions, Requirement Workshops
• At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
• Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM
• Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
• Ability to work with a culturally diverse group, able to adopt different styles needed
• Able to plan work for self and team, and effectively representing them through planning tools
• Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
• Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
• Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
• Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism
• Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
• Deep experience in implementing multiple modules of MSCRM
• Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications are must.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Company:
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of Commonwealth of Georgia. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.