ZipRecruiter

Log In

1

Critical Infrastructure Security Jobs in Raleigh, NC

Parsons

Roadway Team Lead

Raleigh, NC · On-site +1

$103K - $181K/yr

Excellent communication skills and thorough knowledge of industry standards and regulations Security Clearance Requirement: None This position is part of our Critical Infrastructure team. For more ...

previous pagenext page

Showing results 21-40

All JobsCritical Infrastructure Security JobsCritical Infrastructure Security Jobs in Raleigh, NC

Critical Infrastructure Security information

See Raleigh, NC salary details

$71.9K

$138.2K

$165.3K

How much do critical infrastructure security jobs pay per year?

As of Aug 9, 2026, the average yearly pay for critical infrastructure security in Raleigh, NC is $138,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,000.00 and $139,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the critical infrastructure security position, and why are they important?

To thrive in Critical Infrastructure Security, you need a robust understanding of risk assessment, cybersecurity principles, and physical security protocols, often supported by degrees in cybersecurity, information technology, or engineering. Familiarity with security frameworks (like NIST or ISO), intrusion detection systems, and certifications such as CISSP or CISM is highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are important soft skills in this role. These capabilities are essential for identifying threats, mitigating risks, and ensuring the continuous operation and safety of vital assets and systems.

What is a critical infrastructure security?

A Critical Infrastructure Security job focuses on protecting essential systems and assets, such as energy grids, transportation networks, and communication systems, from cyber and physical threats. Professionals in this role assess vulnerabilities, implement security measures, and respond to incidents to ensure operational resilience. They work with government agencies, private companies, and security teams to prevent disruptions that could impact public safety or economic stability. This role often requires expertise in risk management, cybersecurity, and regulatory compliance.

What are some typical challenges faced by professionals in critical infrastructure security roles?

Professionals working in Critical Infrastructure Security often encounter challenges such as rapidly evolving cyber threats, balancing the integration of new technologies with legacy systems, and maintaining compliance with strict regulatory standards. They must also collaborate closely with various departments, public agencies, and sometimes external partners to coordinate emergency response and incident management. The role may involve monitoring for threats around the clock and responding quickly to mitigate disruptions, which can be both demanding and rewarding. Staying updated on the latest security trends and participating in ongoing training are important aspects of overcoming these challenges and succeeding in the field.

What are popular job titles related to Critical Infrastructure Security jobs in Raleigh, NC? For Critical Infrastructure Security jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Critical Infrastructure Security jobs in Raleigh, NC look for? The top searched job categories for Critical Infrastructure Security jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Critical Infrastructure Security jobs? Cities near Raleigh, NC with the most Critical Infrastructure Security job openings:
Critical Infrastructure Security jobs near you
Infographic showing various Critical Infrastructure Security job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $138,165 per year, or $66.4 per hour.

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 2 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities
Leadership & Operational Management
  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations
  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives
  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance
  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1
Skill(s): Previous leadership for technical implementation,
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Knowledge of system and data design
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply