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Crisis Response Advocate Jobs (NOW HIRING)

YWCA York

Resident/Crisis Response Advocate

York, PA · On-site

The Resident/Crisis Response Advocate is responsible for the operation of the YWCA York's Emergency Shelter facility when on duty. The work involves providing support and presenting options to ...

YWCA York

Resident/Crisis Response Advocate

York, PA · On-site

$16/hr

Must complete PCAR/PCCD/PCADV advocate training within 90 days of employment. Job Knowledge, Skills and Abilities: Skill in the provision of services to victims of domestic violence in crisis; strong ...

Youth Villages

Crisis Response Counselor

Paris, TN · On-site

$52K - $60K/yr

Crisis Response Counselor For over 35 years, Youth Villages has transformed the lives of children ... At Youth Villages, we do what works -- partnering with others to expand our impact and advocate for ...

Youth Villages

Crisis Response Counselor

Paris, TN · On-site

$52K - $60K/yr

Crisis Response Counselor For over 35 years, Youth Villages has transformed the lives of children ... At Youth Villages, we do what works -- partnering with others to expand our impact and advocate for ...

Marjaree Mason Center

Crisis Response Manager

Fresno, CA · On-site

$83K - $116K/yr

This role ensures the delivery of high-quality, trauma-informed crisis intervention and advocacy ... The Crisis Response Manager also oversees program budget planning, contract and grant compliance ...

Youth Villages, Inc

Crisis Response Counselor

Jackson, TN · On-site

$52K - $60K/yr

At Youth Villages, we do what works -- partnering with others to expand our impact and advocate for ... The Crisis Response Counselor: * Provides mobile crisis response and thorough, strength-based ...

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Crisis Response Advocate information

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How much do crisis response advocate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for crisis response advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is a crisis response advocate?

Crisis Response Advocates are trained professionals who provide immediate support, resources, and advocacy to individuals experiencing crises, such as domestic violence, sexual assault, or other traumatic events. They offer emotional support, ensure the person's safety, and connect them with appropriate services such as shelter, counseling, or legal assistance. Advocates often work with law enforcement, hospitals, and community organizations to help individuals navigate their options and begin the recovery process.

What are the key skills and qualifications needed to thrive as a crisis response advocate, and why are they important?

To thrive as a Crisis Response Advocate, you need a solid understanding of crisis intervention, trauma-informed care, and confidentiality protocols, often supported by a relevant degree or specialized training. Familiarity with hotline software, case management systems, and mandated reporting processes is typically required. Strong communication, empathy, and the ability to remain calm under pressure are crucial soft skills for supporting individuals in crisis. These skills are essential for providing effective, compassionate support and ensuring safety during highly sensitive situations.

What are some typical challenges faced by crisis response advocates, and how can job seekers prepare for them?

Crisis Response Advocates often encounter emotionally charged situations where clients are in distress or trauma, requiring a high level of empathy and composure. Common challenges include managing personal stress, setting boundaries to prevent burnout, and navigating complex systems such as healthcare, law enforcement, and social services. Preparation can include training in trauma-informed care, developing strong self-care routines, and familiarizing oneself with local resources. Team collaboration and regular debriefings are also key supports in managing the demands of this role.

What is the difference between Crisis Response Advocate vs Crisis Counselor?

AspectCrisis Response AdvocateCrisis Counselor
CredentialsVaries; often includes training in crisis interventionTypically requires a license or certification in counseling or mental health
Work EnvironmentCommunity outreach, emergency response settings, hotlinesClinics, mental health facilities, private practices
Employer & IndustryNonprofits, crisis centers, healthcare organizationsHospitals, mental health agencies, private practices
Primary FocusImmediate crisis intervention, resource connectionTherapeutic support, mental health assessment

While both roles involve supporting individuals in crisis, Crisis Response Advocates focus on immediate intervention and resource linkage, often in community or emergency settings. Crisis Counselors provide ongoing therapeutic support and mental health treatment, usually within clinical environments. The roles complement each other but differ in scope and required credentials.

More about Crisis Response Advocate jobs

What states have the most Crisis Response Advocate jobs?

States with the most job openings for Crisis Response Advocate jobs include:

What are popular job titles related to Crisis Response Advocate jobs?

For Crisis Response Advocate jobs, the most frequently searched job titles are:

Crisis Response Advocate jobs near you
Infographic showing various Crisis Response Advocate job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Resident/Crisis Response Advocate

York, PA • On-site

YWCA York
Non-Profits • 51 - 200 employees
Learn more about YWCA Yorkexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Summary:

The Resident/Crisis Response Advocate is responsible for the operation of the YWCA York’s Emergency Shelter facility when on duty.  The work involves providing support and presenting options to residents and clients in a trauma-informed manner.   All YWCA York employees are expected to commit themselves to fostering a diverse, equitable, inclusive, and mission-aligned workplace culture, in support of the YWCA’s values of eliminating racism and empowering women.

Essential Duties and Responsibilities

  • When on duty:  Responsible for the security of the building, contents of the building, and the well-being of building occupants.  Must hold scheduled fire evacuation drill monthly and orient new residents to evacuation procedures.
  • Conduct intakes, answer the hotline, and perform hospital accompaniments as needed.
  • Provide support services, information, and referrals.  Oversee shelter clients and enforce rules and regulations of YWCA York ACCESS Emergency Shelter.  Case reviews are held at every shift change.
  • Participate in house meetings, staff meetings, and direct service meetings.
  • Work with the Director of Residential Services, Residential Coordinator/Case Manager, and/or Residential Coordinator on menu planning, food shopping when necessary, and keeping a running inventory of food and household supplies.
  • Required to lift or move materials of average weight.
  • Keep shelter and all bedrooms clean and ready for clients.
  • Keep up with laundry and making bundles, care bags, and laundry bags.
  • Keep the kitchen and bathroom stocked.
  • Keep store rooms neat and clean, and donations put away.
  • Maintain the confidentiality of the agency’s client materials and files.
  • Other duties as required or assigned.


Qualifications

Education & Experience

  • High School diploma or equivalency certificate.

Knowledge, Skills, and Abilities

  • Strong interpersonal, organizational, and communication skills
  • High level of discretion, confidentiality, and cultural competency
  • Approaches others in a tactful manner
  • Observes safety and security procedures.
  • Adapts to changes in the work environment

YWCA York Requirements

  • Must support the YWCA mission to eliminate racism and empower women
  • Clearances required: PA Criminal Background Check, Child Abuse Clearance, FBI Fingerprinting (or waiver affidavit)
  • Completion of Mandated Reporter Training within 90 days of hire

Work Environment & Physical Demands

  • This position operates in a professional environment
  • Must be able to remain in a stationary position for extended periods
  • Occasionally may need to lift supplies up to 20 pounds

Compensation & Benefits

  • Competitive salary commensurate with experience
  • Medical, dental, vision, and retirement plan options
  • Paid time off, paid holidays, and family-friendly workplace practices
  • Professional development and training opportunities

Second Shift 2:30 PM - 11:00 PM