ZipRecruiter

Log In

1

Crisis Line Jobs in Remote, OR (NOW HIRING)

All JobsCrisis Line JobsCrisis Line Jobs in Remote, OR

Crisis Line information

See Remote, OR salary details

$12

$20

$32

How much do crisis line jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for crisis line in Remote, OR is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis line counselor?

To thrive as a Crisis Line Counselor, you need strong active listening, crisis intervention skills, and foundational knowledge in psychology or social work, often supported by relevant training or a degree. Familiarity with call center systems, documentation software, and sometimes certifications like Applied Suicide Intervention Skills Training (ASIST) are typically required. Outstanding empathy, emotional resilience, and clear communication are vital soft skills for effectively supporting individuals in distress. These skills ensure immediate, compassionate, and effective assistance to callers, ultimately promoting safety and mental well-being.

What are some common challenges faced by crisis line workers, and how can they manage stress while supporting callers in distress?

Crisis Line workers often encounter emotionally intense situations, including callers experiencing severe anxiety, depression, or suicidal thoughts. These conversations can be challenging and emotionally draining, especially when supporting multiple callers each shift. To manage stress, professionals are encouraged to participate in regular debriefing sessions, practice self-care routines, and utilize support from supervisors and peers. Many organizations also provide ongoing training and access to mental health resources to help staff maintain their well-being and resilience.

What is the difference between Crisis Line vs Crisis Counselor?

AspectCrisis LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedOften requires relevant certifications or degrees in mental health or counseling
Work EnvironmentCall centers, remote or community-based settingsClinical settings, mental health clinics, or hospitals
Employer & IndustryNonprofits, mental health organizations, crisis centersHospitals, mental health clinics, private practices
Primary RoleProvide immediate emotional support via phoneOffer ongoing mental health counseling and treatment

While both roles focus on mental health support, Crisis Line staff primarily provide immediate assistance over the phone, often with minimal formal credentials. Crisis Counselors typically have specialized training or certifications and offer more in-depth mental health treatment in clinical settings. Understanding these differences helps in choosing the right career path or job search focus.

What is a crisis line?

A crisis line is a confidential telephone service that provides immediate support to individuals experiencing emotional distress, mental health crises, or thoughts of self-harm or suicide. Trained counselors or volunteers answer these calls and offer compassionate listening, practical assistance, and referrals to local resources. Crisis lines are available 24/7 in many areas and are designed to help people navigate difficult moments and connect them with the help they need.

What cities near Remote, OR are hiring for Crisis Line jobs?

Cities near Remote, OR with the most Crisis Line job openings:

Crisis Line jobs near you
Infographic showing various Crisis Line job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,028 per year, or $20.7 per hour.

Client Services Advocate

Alternative Youth Activities, Inc

Coos Bay, OR • On-site

$17 - $20/hr

Full-time

Re-posted 18 days ago

Job description

JOB SUMMARY:
Client Service Advocates provide quality service and meaningful interactions filling a client-
facing role within the organization. As the direct point of interaction with clients, CSA's are the
main support and source of referrals and case management for existing and potential AYA
clients. Client Service Advocates ensure that the individuals we serve receive the information
and resources necessary for long-term success.
QUALIFICATIONS:
• Must have a minimum of two years of verifiable work experience in the social service
field or relevant education in place of experience or a combination of both.
• Must have a high school diploma or GED
• The ability to creatively problem solve in collaboration with the position requires
attention to detail and the ability to work with clients. Must be able to perform a needs-
based assessment to address mental, social, and physical health programs which may
benefit participants.
• Ability to provide access to and match clients with community project partners and state agencies to facilitate awareness of wrap-around services available to the individuals and households served
Essential functions of the job may include but are not limited to the following:
  • Provide excellent customer service when interacting with clients and the community partners
  • Assess and gather information pertaining to new and existing clients
  • Planning and goal setting as part of case management activities
  • Complete weekly check-in with each assigned individual on the current caseload
  • Complete documentation and client information data entry appropriately and timely
  • Understanding of and ability to recommend and make available local resources
  • Ability to follow directions and multi-task in a fast-moving environment
  • Effectively manage time and tasks
  • Ability to self-start and ask for guidance when needed
  • Desire to help others and the ability to provide case management without bias
  • Responsible for one week in on-call rotation every four weeks to answer crisis line
  • CSAs serve a variety of secondary roles and, with training, may be assigned to one or more programs which include but are not limited to:
    • Intake and Outreach Services
    • Client Screening
    • Data Research
    • Case Management
    • Event Support
    • Inventory Tracking
    • On-site Residential Support
    • All other duties as assigned
Knowledge Skills and Ability Required:
  • Certificates, Licenses, Registrations, Bonding and/or Testing may be required:
  • Criminal Justice Fingerprint Clearance
  • Valid First Aid card may be required
Rate of Pay
  • $17.00 to $20.00 per hour depending on experience

Apply