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Crisis Line Support Worker Jobs (NOW HIRING)

TFI Family Services, Inc.

Crisis Support Worker

Iola, KS · On-site

$14.55/hr

We are looking for Crisis Support Worker to add to our team! A High School diploma or equivalent is required. Previous work experience demonstrating competency in a role serving children and families ...

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How much do crisis line support worker jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for crisis line support worker in the United States is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

How do you become a crisis line support worker?

To become a crisis line support worker, candidates typically need a high school diploma or equivalent, along with strong communication and active listening skills. Many organizations require training or certification in crisis intervention or mental health first aid, and some prefer prior experience in social services or counseling. The role often involves working flexible hours, including evenings and weekends.

What qualifications do you need to work as a Crisis Line Support Worker?

Crisis Line Support Workers typically need a high school diploma or equivalent, strong communication and active listening skills, and the ability to handle stressful situations. Some positions may require training in crisis intervention or mental health first aid, and relevant certifications can enhance employability.

What cities are hiring for Crisis Line Support Worker jobs?

Cities with the most Crisis Line Support Worker job openings:

What states have the most Crisis Line Support Worker jobs?

States with the most job openings for Crisis Line Support Worker jobs include:

What are popular job titles related to Crisis Line Support Worker jobs?

For Crisis Line Support Worker jobs, the most frequently searched job titles are:

Crisis Line Specialist

Canton, OH

Coleman Health Services
Offices of Mental Health Practitioners • 501 - 1,000 employees
Learn more about Coleman Health Servicesexternal

$21 - $24/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Coleman Health Services rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Coleman Health Services is a nationally recognized not-for-profit provider of behavioral health and rehabilitation programs to foster recovery, build independence, and change destinies for individuals, families, and businesses in our community. We are seeking Crisis Line Specialists for our facility in Canton, Ohio. Please note, this is an in-office position, not hybrid or remote.

Hours: PT and FT roles available. All shifts.

Pay Range: $21.00 - $24.00 per hour depending on combined education and experience

Duties Include:

  • Provide crisis intervention, support, information, and referral by phone and/or face-to-face.
  • Serve as point person for community constituencies as needed.
  • Demonstrate sensitivity, empathy, objectivity, professionalism, effective customer service skills, and sound clinical judgement in the course of all work.
  • Complete telephone screening and triage to determine the needs and desires of consumers.
  • Build and maintain community relationships with personnel at community agencies, State behavioral health organizations, and local hospitals with behavioral health units.
  • Provide crisis intervention via phone for the National Suicide Prevention Lifeline.
  • Respond to the Crisis Text Line when assigned.

Minimum Qualifications:

  • High School Diploma
  • Three years of experience with mental health services

Preferred Qualifications:

  • Bachelor's degree in behavioral health related field
  • Certification or similar credentials in crisis intervention, de-escalation, or mediation
  • Completion of advanced CIT Training at state or national level.

Employee Package includes:

  • Health, dental, vision insurance
  • Flex Spending Account
  • Annual Wellness reimbursement
  • Accrue three weeks of paid-time off during first year
  • Bereavement time off
  • Excellent team environment
  • Highest commitment to quality care

Coleman Health Services is proud to announce the opening of a new, trauma-informed Crisis Center and Crisis Receiving Center in Stark County, launching in Fall 2026. We are dedicated to providing compassionate, evidence-based crisis support to our community, and we are currently seeking passionate professionals to join our team. Help us shape the future of local behavioral healthcareapply now to be part of this community initiative.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug Free Workplace Act.

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