Crisis Communication Associate Jobs in California

**PLEASE APPLY DIRECTLY THROUGH OUR WEBSITE AT https://senecafoa.org/careers/ **

As a Youth Stabilization Specialist, you will utilize your expertise to instill hope in youth by providing daily care, guidance, and emotional support in our program. Our multidisciplinary team aims to provide healing-centered and culturally responsive treatment for youth to uphold our value of respect as we actively support each youth’s stabilization and development.

You’ll help create a safe, structured, and nurturing environment that promotes emotional, behavioral, and social growth. Our Youth Stabilization Specialists have the capacity to navigate joy, crisis work, and facilitate life skills. Utilize your skills to see the change in the clients we serve by applying today!

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

RESPONSIBILITIES

• Provide continuous supervision, structure, and emotional support to youth in accordance with STRTP licensing and agency standards
• Implement daily routines, behavioral support strategies, and activities consistent with individual treatment plans
• Utilize trauma-informed communication and de-escalation techniques to help youth manage distress or conflict
• Intervene in crisis situations following approved agency and CDSS policies to ensure safety
• Participate in incident reviews, safety planning, and staff debriefings to improve care practices
• Coordinate and assist with making transportation arrangements for school, medical, social activities, therapy appointments, and court hearings
• Participate in an on-call rotation to provide crisis support
• Participate in program staff meetings and additional meetings when necessary
• Complete all required documentation accurately and on time, consistent with CDSS STRTP and agency requirements
• Participate in weekly supervision with the program supervisor or designee

QUALIFICATIONS

REQUIRED:

• Education/Experience Requirements:
  • Bachelor’s degree + 1 year of experience OR
  • Associate degree or equivalent + 2 year of applicable experience OR
  • High school diploma/GED + 3 years of applicable experience
  • Applicable experience can include paid or unpaid work involving direct supervision and care of youth or families in the social services field, including group homes, behavioral health, or child welfare settings
• Be part of a rotating emergency on-call system, scheduled ahead of time
• At least 21 years old
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Valid driver's license, clean driving record, and insurability through Seneca’s insurance policy

PREFERRED:

• Experience providing care in a trauma-informed, culturally responsive environment strongly desired
• Resolving crisis by utilizing effective crisis communication skills

SCHEDULE

• Full-time
• • Day, Swing, Overnight shifts available (hours vary)
• On-call system, scheduled ahead of time with supervisor

BENEFITS

• Starting at $30.90 - $33.40 per hour, commensurate with experience
• • Additional compensation provided upon passing bilingual language proficiency exam
  • Salary increases each year
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• • Medical, dental, vision, chiropractic, acupuncture, fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

For more than four decades, Seneca has offered a simple promise to each youth and every family we serve: No matter how profound the difficulties you face, we will be with you every step of the way. Today, Seneca provides a broad range of mental health, education, foster care, and juvenile justice services that impact over 25,000 young people and their families every year. We are driven by the fundamental belief that children and families do not fail, but rather are failed by systems unable to meet their complex needs. We operate with the promise to meet children and families where they are, supporting and caring for them at every stage of their journey, and fostering positive outcomes for a healthier future.