A crew member refers to any position that is part of a large team or crew. A crew member may work on a film production set, construction project, boat, or cleaning team. The most common type of crew member, however, refers to workers in a fast food restaurant. As a crew member, your job duties and responsibilities primarily focus on the smooth operation of a project or business. Qualifications vary but typically include strong customer service skills and the ability to work in a team-oriented environment.