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Credit Union Call Center Representative Jobs (NOW HIRING)

NuMark Credit Union

Call Center Representative

Lemont, IL · On-site

$16.25 - $20.25/hr

Call Center Representative Are you a problem-solver looking to make a positive difference in the ... The Credit Union is always closed on Sundays, but employees are required to work Monday-Saturday ...

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Credit Union Call Center Representative information

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How much do credit union call center representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for credit union call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Credit Union Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Credit Union Member Service Representative

Baltimore, MD • On-site

First Eagle Federal Credit Union
See more jobs at First Eagle Federal Credit Unionexternal

$21 - $25/hr

Other

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Job Type
Full-time
Description
First Eagle Credit Union
Job Description
Member Service Representative
FLSA Status: Non-Exempt
Summary: This position is responsible for providing exceptional world-class service to our Credit Union Call Center and Branch through various channels such as in person, phone, email, mail and fax in order to support and strengthen member relationships as a trusted financial advocate. In this position, you will uphold to the highest integrity of our Brand while living our Mission and Vision by demonstrating our Core Values in order to create a positive member experience.
Excellent benefits package, includes generous PTO plan, paid holidays, M-F work schedule, no weekends, 401k matching, annual bonus and healthcare benefits as well as opportunities for advancement.
Conducts a variety of transaction services including account opening and assisting credit union members daily needs by performing the following:
Day to Day Duties and Responsibilities:

  1. Represents the Credit Union in a courteous and professional manner by providing prompt, efficient and accurate service in the processing of transactions.
  2. Provides in-person, online and telephone general and specific service-related information concerning Credit Union services or policies.
  3. Responds to members' requests by offering financials solutions to support member education and engagement as a trusted financial partner.
  4. Assists with onboarding new members and account documentation and funding.
  5. Handles requests from members for transfers of shares to loan payments, share withdrawals, check requests, line of credit advances and any other requests received from members.
  6. Promotes Credit Union products and services based on member needs in order to generate leads to increase sales.
  7. Protects the privacy of member information and operates in a safe and secure manner to protect First Eagle.
  8. Continually improves knowledge by attending classes, seminars and conferences.
  9. Abides by First Eagle's Service Standards and supports all Core Values.
  10. Other duties as assigned.

Starting hourly rate $21-$25
Requirements
Requirements High school diploma or general education degree (GED); and a minimum of two years related banking/finance experience and/or training; or equivalent combination of education and experience.
Salary Description
$21 - $25 Hourly

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