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Credit Collection Associate Jobs in Utah (NOW HIRING)

SoFi

Collections Associate

Cottonwood Heights, UT

$16.50 - $22.75/hr

SoFi is seeking experienced Collection Associates who are passionate about the customer experience ... Experience in a financial environment is desired; consumer delinquency and collections, credit ...

SoFi

Collections Associate

Cottonwood Heights, UT · On-site

$16.50 - $22.75/hr

SoFi is seeking experienced Collection Associates who are passionate about the customer experience ... Firm understanding of personal finance and credit industry best practices * General computer ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary ... and credit cards * A degree in Accounting, Finance, or Operations Management is a plus TekWissen ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary ... credit cards * A degree in Accounting, Finance, or Operations Management is a plus TekWissen ® ...

Uintah School District

STEM Specialist

Vernal, UT · On-site

... collection; Work cooperatively with all staff to insure a comfortable and pleasant working ... Must hold Associate's degree or have 48 semester hours of college credit OR must have passed or be ...

Uintah School District

STEM Specialist

Vernal, UT · On-site

... collection; • Work cooperatively with all staff to insure a comfortable and pleasant working ... hold Associate's degree or have 48 semester hours of college credit OR must have passed or be ...

Rho

Client Service Associate

Salt Lake City, UT

$58K - $65K/yr

Feedback collection: Gather client feedback to help identify potential service improvements. * Team ... Basic understanding of finance concepts: banking, credit cards, and accounting principles.

U.S. Navy

INTELLIGENCE SPECIALIST

Logan, UT

$81.10K - $102.20K/yr

CRYPTOLOGY JOBS IN THE NAVY CRYPTOLOGIC TECHNICIAN COLLECTION Much about your role is classified ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

INTELLIGENCE SPECIALIST

West Jordan, UT

$87.80K - $110.60K/yr

CRYPTOLOGY JOBS IN THE NAVY CRYPTOLOGIC TECHNICIAN COLLECTION Much about your role is classified ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

INTELLIGENCE SPECIALIST

Salt Lake City, UT

$91K - $114.70K/yr

CRYPTOLOGY JOBS IN THE NAVY CRYPTOLOGIC TECHNICIAN COLLECTION Much about your role is classified ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

INTELLIGENCE SPECIALIST

Orem, UT

$81.70K - $103K/yr

CRYPTOLOGY JOBS IN THE NAVY CRYPTOLOGIC TECHNICIAN COLLECTION Much about your role is classified ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

INTELLIGENCE SPECIALIST

Ogden, UT

$92K - $116K/yr

CRYPTOLOGY JOBS IN THE NAVY CRYPTOLOGIC TECHNICIAN COLLECTION Much about your role is classified ... College credit hours toward a bachelor's or associate degree through the American Council on ...

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All JobsCredit Collection Associate JobsCredit Collection Associate Jobs in Utah

Credit Collection Associate information

See Utah salary details

$17

$21

$24

How much do credit collection associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for credit collection associate in Utah is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $22.12 per hour, depending on experience, location, and employer.
What cities in Utah are hiring for Credit Collection Associate jobs? Cities in Utah with the most Credit Collection Associate job openings:
Collections Associate

Collections Associate

SoFi

Cottonwood Heights, UT

$16.50 - $22.75/hr

Other

Posted 19 days ago

Job description

The Role:

SoFi is seeking experienced Collection Associates who are passionate about the customer experience and have the skills and experience to deliver outstanding results. You will be a part of a meticulously assembled team that shares this passion for  delivering an outstanding member experience while resolving delinquent loans . The Collections Specialist is responsible for improving collection rates by employing multi-channel collection efforts in a dialer and chat environment on early stage accounts.  This role reports directly to an Associate Manager in Loss Mitigation.


 

What You'll Do:

  • Work with customers to satisfy any deficient balances 

  • Review, monitor, and engage with a high volume of customers per day 

  • Review delinquent accounts daily, and maintain losses at or below established guidelines for assigned job duties 

  • Accurately documents all account activities and pertinent information including but not limited to verifications and demographic changes 

  • Complete high-risk processes with accuracy (i.e. Bankruptcy, Cease/Desist, Attorney Representation, etc.)

  • Independently review extension and forbearance requests 

  • Manage all process tasks and functions associated with the forbearance programs

  • Meet individual and departmental objectives set by department management 

  • Efficiently assess and recommend action to members concerning all other loan issues 

  • Make recommendations to management for loans needing additional attention 

  • Strives to continuously improve the quality and productivity of work 

  • Be an important part of a lean but growing team with touchpoints across the organization 

  • Some evening and weekend hours will be required.


 

What You'll Need:

  • 1+ years of first or third-party collection experience. Experience in a financial environment is desired; consumer delinquency and collections, credit underwriting, or customer service experience preferred 

  • Strong ability to negotiate repayment plans for early-stage accounts with varying levels of delinquency 

  • 1+ years of customer service experience with an aptitude in de escalating difficult situations 

  • College degree desired. High school diploma or GED required 

  • Exceptional organizational skills and attention to detail 

  • Strong work ethic and pride in work product 

  • Demonstrates a strong customer orientation. 

  • Ability to successfully adapt and adjust to changes in business, regulatory, and economic environments.

  • Firm understanding of personal finance and credit industry best practices 

  • General computer literacy 

  • Aptitude for working independently while maintaining a team-first mentality 

  • Ability to work under tight deadlines and exhibit grace under pressure 

  • Desire to improve members financial situation but ability to make tough decisions 

  • Excellent written and verbal communication skills 

  • Proficiency in Microsoft Office, Google, and the ability to learn proprietary systems 


 

Nice To Have:

  • Sales experience is a plus

  • Skilled in developing both external and internal content such as customer communications and the development of procedures and work documents.

  • Skilled in root cause analysis and problem resolution with both quantitative and qualitative data.

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