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Credit Card Fraud Manager Jobs (NOW HIRING)

Texas Dow Employees Credit Union

Ensure adherence to fraud prevention controls and support risk mitigation strategies. * Maintains ... Resolves assigned CRM tickets, service requests and emails ensuring timely responses and accurate ...

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Credit Card Fraud Manager information

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$25.5K

$67.7K

$129K

How much do credit card fraud manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for credit card fraud manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What does a Credit Card Fraud Manager do?

A Credit Card Fraud Manager oversees the detection, prevention, and investigation of fraudulent activities related to credit card transactions. They analyze transaction data, implement security protocols, and coordinate with law enforcement and financial institutions to minimize losses. Additionally, they lead a team of fraud analysts, develop strategies to stay ahead of emerging fraud trends, and ensure compliance with industry regulations. Their work is crucial in protecting both customers and the organization from financial crimes.

What are some common challenges faced by a Credit Card Fraud Manager, and how can these be addressed?

Credit Card Fraud Managers often face the challenge of staying ahead of rapidly evolving fraud tactics and technologies. They must balance minimizing fraud losses with ensuring a smooth customer experience, which can be difficult when tightening security measures. Collaborating effectively with IT, customer service, and compliance teams is essential to develop and implement robust detection strategies. Continuous learning, adapting to new fraud trends, and leveraging advanced analytics tools are key to overcoming these challenges and protecting the organization and its customers.

What are the key skills and qualifications needed to thrive as a Credit Card Fraud Manager, and why are they important?

To thrive as a Credit Card Fraud Manager, you need strong analytical skills, knowledge of fraud detection techniques, and experience in risk management, often backed by a degree in finance, business, or criminal justice. Familiarity with fraud detection software, data analysis tools like SQL, and industry certifications such as CFE (Certified Fraud Examiner) are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication are vital soft skills for leading teams and collaborating with stakeholders. These competencies are crucial to identifying threats, minimizing losses, and maintaining trust in financial services.

What is the difference between Credit Card Fraud Manager vs Fraud Analyst?

AspectCredit Card Fraud ManagerFraud Analyst
CredentialsRelevant certifications (e.g., CFE, ACFE), experience in fraud preventionSimilar certifications, focus on data analysis and investigation skills
Work EnvironmentOversees fraud prevention teams, develops strategies, manages fraud casesConducts investigations, analyzes fraud patterns, reports findings
Industry UsageFinancial institutions, credit card companies, e-commerceFinancial services, banking, retail sectors
Search & Comparison IntentUnderstanding managerial roles, responsibilities, and qualificationsLearning about investigative tasks and analytical skills

The main difference between a Credit Card Fraud Manager and a Fraud Analyst lies in their responsibilities. The manager oversees fraud prevention strategies and manages teams, while the analyst focuses on investigating fraud cases and analyzing data. Both roles require similar credentials and are vital in financial and retail sectors, but they differ in scope and level of responsibility.

What cities are hiring for Credit Card Fraud Manager jobs? Cities with the most Credit Card Fraud Manager job openings:
What are the most commonly searched types of Credit Card Fraud jobs? The most popular types of Credit Card Fraud jobs are:
What states have the most Credit Card Fraud Manager jobs? States with the most job openings for Credit Card Fraud Manager jobs include:
Credit Card Fraud Manager jobs near you
Infographic showing various Credit Card Fraud Manager job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,658 per year, or $32.5 per hour.

Card Services Representative

SOUTHERN ENERGY CREDIT UNION

Birmingham, AL

$15 - $18.75/hr

Other

Posted 10 days ago

Job description

The Card Services Representative is responsible for providing accurate, timely and professional card assistance to members and branches. The individual in the position must have knowledge of all card service functions within the Credit Union. The Card Services Representative reports to the Cards Services Manager but will also take directions from the Team Lead. This position has no direct supervisory responsibility. The position is responsible for the card service functions of the Credit Union and requires knowledge of current card service trends and programs. The incumbent will ensure members and branch employees are receiving timely, accurate, and professional assistance with their debit and/or credit card needs.

Key Responsibilities:

· Set up new debit and/or credit cards

· Review and process debit card reissues

· Process credit card balance transfers and limit increases

· Research problems that occur with payments and make appropriate adjustments

· Process debit and/or credit card daily reports

· Respond to email and phone calls from members and Branches

· Review and process card rejects report

· Balance credits and debits and audit new card set up from the monthly new accounts report

· Process or assist with gift and travel cards

· Process cash advance receipts for accounting purposes

· Assist with instant issue questions

· Help ensure proper inventory for debit and credit cards, along with gift/travel cards

Essential Qualifications and Competencies:

  • Bachelor’s degree or equivalent experience required
  • 3-5 years’ experience in Card Services specifically on VISA credit
  • Some supervisory experience preferred
  • Experience with Fiserv strongly preferred
  • Excellent oral, written, and interpersonal communication skills
  • Excellent organizational and time management skills, with an ability to multi-task
  • Solid understanding of technology, card systems, and software
  • Product development and card fraud experience a plus

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