ZipRecruiter

Log In

1

Credit Card Fraud Manager Jobs (NOW HIRING)

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN

$25.20 - $29.50/hr

Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment. Demonstrated Knowledge * Effective time management ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment. Demonstrated Knowledge * Effective time management ...

EVERENCE SERVICES,

Fraud Manager

Lancaster, PA · On-site

... credit union operations * Strong knowledge of financial institution fraud schemes and of prevention methods * Experience with fraud detection platforms and case management systems * Knowledge of card ...

Nymbus, Inc.

Card Fraud Specialist

Jacksonville, FL · Remote

$50K - $55K/yr

Manage the full dispute and chargeback lifecycle, adhering strictly to Visa and Mastercard response ... credits, debits, chargebacks, and recoveries across client portfolios. * Communicate clearly and ...

Nymbus, Inc.

Card Fraud Specialist

$50K - $55K/yr

Manage the full dispute and chargeback lifecycle, adhering strictly to Visa and Mastercard response ... credits, debits, chargebacks, and recoveries across client portfolios. * Communicate clearly and ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA

$29.17 - $34.11/hr

Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

Q2

Senior Fraud Analyst

Austin, TX · On-site

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions ... Previous experience with card risk management systems preferred, with Visa and Visa DPS risk tools ...

next page

Showing results 1-20

All JobsCredit Card Fraud JobsCredit Card Fraud Manager Jobs

Credit Card Fraud Manager information

See salary details

$25.5K

$67.7K

$129K

How much do credit card fraud manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for credit card fraud manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What does a Credit Card Fraud Manager do?

A Credit Card Fraud Manager oversees the detection, prevention, and investigation of fraudulent activities related to credit card transactions. They analyze transaction data, implement security protocols, and coordinate with law enforcement and financial institutions to minimize losses. Additionally, they lead a team of fraud analysts, develop strategies to stay ahead of emerging fraud trends, and ensure compliance with industry regulations. Their work is crucial in protecting both customers and the organization from financial crimes.

What are some common challenges faced by a Credit Card Fraud Manager, and how can these be addressed?

Credit Card Fraud Managers often face the challenge of staying ahead of rapidly evolving fraud tactics and technologies. They must balance minimizing fraud losses with ensuring a smooth customer experience, which can be difficult when tightening security measures. Collaborating effectively with IT, customer service, and compliance teams is essential to develop and implement robust detection strategies. Continuous learning, adapting to new fraud trends, and leveraging advanced analytics tools are key to overcoming these challenges and protecting the organization and its customers.

What are the key skills and qualifications needed to thrive as a Credit Card Fraud Manager, and why are they important?

To thrive as a Credit Card Fraud Manager, you need strong analytical skills, knowledge of fraud detection techniques, and experience in risk management, often backed by a degree in finance, business, or criminal justice. Familiarity with fraud detection software, data analysis tools like SQL, and industry certifications such as CFE (Certified Fraud Examiner) are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication are vital soft skills for leading teams and collaborating with stakeholders. These competencies are crucial to identifying threats, minimizing losses, and maintaining trust in financial services.

What is the difference between Credit Card Fraud Manager vs Fraud Analyst?

AspectCredit Card Fraud ManagerFraud Analyst
CredentialsRelevant certifications (e.g., CFE, ACFE), experience in fraud preventionSimilar certifications, focus on data analysis and investigation skills
Work EnvironmentOversees fraud prevention teams, develops strategies, manages fraud casesConducts investigations, analyzes fraud patterns, reports findings
Industry UsageFinancial institutions, credit card companies, e-commerceFinancial services, banking, retail sectors
Search & Comparison IntentUnderstanding managerial roles, responsibilities, and qualificationsLearning about investigative tasks and analytical skills

The main difference between a Credit Card Fraud Manager and a Fraud Analyst lies in their responsibilities. The manager oversees fraud prevention strategies and manages teams, while the analyst focuses on investigating fraud cases and analyzing data. Both roles require similar credentials and are vital in financial and retail sectors, but they differ in scope and level of responsibility.

What cities are hiring for Credit Card Fraud Manager jobs? Cities with the most Credit Card Fraud Manager job openings:
What are the most commonly searched types of Credit Card Fraud jobs? The most popular types of Credit Card Fraud jobs are:
What states have the most Credit Card Fraud Manager jobs? States with the most job openings for Credit Card Fraud Manager jobs include:
Credit Card Fraud Manager jobs near you
Infographic showing various Credit Card Fraud Manager job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,658 per year, or $32.5 per hour.
Card Services Manager

Card Services Manager

FIRST SERVICE CREDIT UNION

Houston, TX • On-site

Full-time

Posted 5 days ago

Job description

Role:
Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation activities for debit, credit, and ATM cards, as well as all non-fraud card servicing operations including card inventory management, stock control, travel notifications, card suppressions, and other card-related member support. Ensure 100% regulatory compliance with Regulation E, Visa and Pulse operating rules, and internal policies while minimizing financial losses, maintaining card program integrity, and delivering exceptional member experience.
Essential Functions & Responsibilities:
Supervise, coach, and develop the Card Disputes Representative(s) and Card Servicing Representative(s). Responsibilities include hiring, training, scheduling, performance reviews, and quality assurance reviews of fraud investigations, disputes, card servicing activities, and documentation.
Oversee daily card operations: monitor and ensure timely investigation and resolution of card fraud cases and disputes within required SLAs and regulatory timelines (Regulation E and network rules). Serve as the final escalation point for complex or high-dollar card fraud and servicing matters. Actively participate in monitoring, identifying, and stopping card-related fraudulent activity as needed.
Manage card program support functions including card inventory and stock management, travel notifications, card suppressions/activations, and resolution of other card-related issues to ensure operational efficiency and member satisfaction.
Monitor team and departmental performance metrics, including card fraud loss rates, recovery rates, dispute win/loss ratios, provisional credit accuracy, card servicing turnaround times, and compliance adherence; implement corrective actions where required.
Identify emerging card fraud trends and typologies; recommend and implement detection rule enhancements, policy updates, and system configurations in Verafin, card management platforms, and related tools; coordinate testing, rollout, and evaluation of new prevention strategies in collaboration with vendors and internal partners.
Perform other duties as assigned and remain current on evolving fraud typologies and regulatory changes.
Performance Measurements:
  1. The Card Servicing team achieves 100% compliance with all regulatory timelines and requirements (Regulation E, Visa, Pulse, and network rules) with zero monetary penalties or examination findings.
  2. Card fraud loss rate and net loss ratio meet or fall below annual budgeted targets.
  3. Team dispute win/loss ratios, recovery rates, and card servicing metrics consistently meet or exceed department and industry benchmarks.
  4. Proactive trend analysis, rule enhancements, vendor collaborations, and process improvements result in measurable year-over-year reductions in card fraud attempts or losses.
  5. Accept individual accountability and responsibility for success of FSCU which includes meeting assigned goals/ projects.

Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Interpersonal Skills: Strong leadership and coaching skills; frequent contact with staff, senior management, members (in distress), law enforcement, and regulators. Must excel at motivating teams during high-pressure events while maintaining professionalism and empathy.
Other Skills: Expert knowledge of Regulation E (electronic transfer error resolution), Visa and Pulse operating regulations, and applicable card network rules. Advanced proficiency with fraud platforms (Verafin or equivalent), card management systems, digital banking platforms, core processing systems, and related tools. Proven ability to analyze card fraud data, manage card program operations, prepare executive-level reports, and implement effective detection and prevention strategies. Strong vendor management, project management, decision-making, and prioritization skills in a fast-paced environment. Excellent written and verbal communication skills for executive reporting, training, and member correspondence.
Physical Requirements: Standard office environment; occasional extended hours during major fraud events or compromises.
Work Environment: Professional office setting with the need for calm, decisive leadership during crisis situations.

Apply