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Cpc Processor Customer Support Jobs in Romeoville, IL

OSI Group

FSQA Customer Support Manager

Aurora, IL

$97K/yr

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

OSI Group

FSQA Customer Support Manager

Aurora, IL · On-site

$46.94 - $70.42/hr

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

TransUnion

Senior Customer Support Lead

Chicago, IL · On-site

... of contact for customer support and service restoration, our team plays a critical role in ... Ensure all processes are followed in alignment with defined SLAs and KPIs, including adherence to ...

hackajob

Senior Customer Support Lead

Chicago, IL · On-site

Sr Lead, Customer Support Operations At TransUnion, we encourage and are committed to creating a ... Ensure all processes are followed in alignment with defined SLAs and KPIs, including adherence to ...

TransUnion

Senior Customer Support Lead

Chicago, IL · On-site

... of contact for customer support and service restoration, our team plays a critical role in ... Ensure all processes are followed in alignment with defined SLAs and KPIs, including adherence to ...

Hackajob

Senior Customer Support Lead

Chicago, IL · On-site

Sr Lead, Customer Support Operations At TransUnion, we encourage and are committed to creating a ... Ensure all processes are followed in alignment with defined SLAs and KPIs, including adherence to ...

Transunion

Senior Customer Support Lead

Chicago, IL · On-site

... of contact for customer support and service restoration, our team plays a critical role in ... Ensure all processes are followed in alignment with defined SLAs and KPIs, including adherence to ...

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All JobsCpc Processor Customer Support JobsCpc Processor Customer Support Jobs in Romeoville, IL

Cpc Processor Customer Support information

See Romeoville, IL salary details

$10

$18

$25

How much do cpc processor customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cpc processor customer support in Romeoville, IL is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.58 per hour, depending on experience, location, and employer.

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What are popular job titles related to Cpc Processor Customer Support jobs in Romeoville, IL?

For Cpc Processor Customer Support jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Cpc Processor Customer Support jobs in Romeoville, IL look for?

The top searched job categories for Cpc Processor Customer Support jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Cpc Processor Customer Support jobs?

Cities near Romeoville, IL with the most Cpc Processor Customer Support job openings:

Cpc Processor Customer Support jobs near you
Infographic showing various Cpc Processor Customer Support job openings in Romeoville, IL as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Specialist, Association Services & Customer Support

Chicago, IL • On-site

YMCA Lafayette
See more jobs at YMCA Lafayetteexternal

$28.21 - $33.85/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Overview
The Association Services & Customer Support Specialist ensures YMCA staff and volunteers receive timely, accurate technical and customer support for Y-USA's self-service applications and systems. This role troubleshoots technical issues, processes non-automated system tasks, and maintains accurate application records that directly support operational effectiveness across the YMCA network.
The Specialist manages support queues, triages and resolves system related requests, and partners with IT on testing, training, and system improvements. By ensuring data integrity and resolving complex user challenges, this role contributes to smooth operations and a positive customer experience across the local Y requests, and partners with IT on testing, training, and system improvements.
This is an independent contributor position with responsibility for making informed decisions related to troubleshooting, documentation, and issue resolution within established service guidelines.
Responsibilities
  • Deliver multi-channel technical and customer support by responding to telephone, email, and web-based inquiries from YMCA staff, students, and volunteers regarding self-service applications, tools, and system access.
  • Troubleshoot and resolve application issues by researching problems, identifying root causes, documenting findings, and ensuring timely resolution in alignment with established service level agreements (SLAs).
  • Deliver a high level of customer service and experience by proactively identifying needs, responding with empathy and professionalism, resolving issues efficiently, and continuously seeking opportunities to improve satisfaction, trust, and overall engagement across all touchpoints.
  • Process non-automated system transactions within Y-USA applications to ensure accurate staff records, role assignments, national event updates, and other operational data changes.
  • Triage and escalate technical defects and enhancement requests by preparing detailed documentation (use cases, user stories, exception reports) for review and resolution by the IT team.
  • Collaborate with IT and internal stakeholders to support system testing, functionality updates, and user training initiatives that improve application performance and user experience.
  • Maintain data accuracy and compliance standards by ensuring all support actions, manual processes, and system updates are completed with strong attention to detail and adherence to YMCA policies and procedures.
Qualifications
A successful candidate will possess a majority of the following professional and personal
attributes and competencies:
  • Bachelor's degree or equivalent in a relevant field such as Business, or related disciplines required.
  • 0-2 years of experience required.
  • Foundational skill level
  • Entry-level industry knowledge and experience
  • Routine tasks, limited decision making authority, follows guidelines
  • Primarily internal communications
  • Limited influence - explains facts, policies and practices related to job area
  • Requires supervision, leads self

Benefits
We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere within the continental U.S. workplace.
Posted Salary Range
USD $28.21 - USD $33.85 /Hr.

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