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Cpc Processor Customer Support Jobs in Dundee, MI

Overhaul LLC

Customer Support Liaison

Ann Arbor, MI · On-site

... processes. Job Summary Help support the Overhaul Help Desk, being a direct liaison with customers ... In addition to supporting operational activities and new business activity. In this role, you will ...

Signarama

Client Support Specialist

Clinton, MI · On-site

$14/hr

Are you passionate about delivering top-notch customer service and skilled at understanding client ... Process work orders with precision, secure necessary down payments, and finalize payments upon ...

Walgreens

Photo Specialist

Flat Rock, MI

$15.50 - $20.75/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates ...

Walgreens

Photo Specialist

Ann Arbor, MI · On-site

$16.75 - $22/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates ...

Walgreens

Photo Specialist

Monroe, MI

$15.75 - $20.75/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates ...

Walgreens

Photo Specialist

Belleville, MI · On-site

$16 - $21.25/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates ...

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Cpc Processor Customer Support information

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$17

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How much do cpc processor customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for cpc processor customer support in Dundee, MI is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.04 per hour, depending on experience, location, and employer.

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What cities near Dundee, MI are hiring for Cpc Processor Customer Support jobs?

Cities near Dundee, MI with the most Cpc Processor Customer Support job openings:

Cpc Processor Customer Support jobs near you

Customer Support Liaison

Ann Arbor, MI • On-site

Overhaul Group Inc
See more jobs at Overhaul Group Incexternal

Full-time

Medical, Retirement, PTO

Re-posted 18 hours ago

Job description

Who We Are

Overhaul is a rapidly growing software company specializing in in-transit supply chain visibility and risk management solutions for global enterprise organizations. Our cutting-edge technology empowers organizations to gain real-time insights into their supply chain operations, mitigate risks, and optimize their logistics processes.


Job Summary

Help support the Overhaul Help Desk, being a direct liaison with customers. In addition to supporting operational activities and new business activity. In this role, you will be responsible for answering help desk inquiries from customers, creating customer activity reporting, supporting new customer launches, and day to day operations activities as required. 


Primary Responsibilities:

  • Answer Help Desk phone calls and emails primarily from OEM customers and their dealerships
  • Become a subject matter expert on the Overhaul platform, primarily focused on Finished Vehicle 
  • Provide/support on-line or F2F training for new customer or capability launches 
  • Identify system issues or capability enhancements 
  • Create/administer customer KPIs 
  • Support ad hoc operational needs (ETA analysis, locations, etc…)
  • Support new business development pursuits (Proof of Values, Customer Meetings, Conferences) 
  • Provide a high level of transparency and communication across the organization
  • Support Customer Facing Lead to drive production adoption and value creation within responsible accounts


Qualifications

  • A vital part of the role’s competence is communication
  • Outstanding written and verbal ability
  • Bachelor's degree in Supply Chain, Business Administration or other related preferred
  • Proficient in Microsoft Office 


Personal attributes
  • Excellent communication skills
  • Self-motivated and requires little oversight/direction
  • Analytical skills and hands-on with data
  • Works collaboratively

Perks and Benefits

  • Top employee health and well-being benefits
  • 401(k) Matching
  • Caregiver/adoption/family leave
  • Employee Assistance Program
  • Self paced Development & Training program
  • Rotating company ‘Perks at Work’ program
  • Flexible PTO policy
  • Business casual dress


Our culture

We are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that each and every Overhauler is not only eager to challenge themselves and knows how to get work done, but is also an awesome addition to our company culture.


Diversity and Inclusivity Statement 

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.” All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply! 

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