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Cox Communication Jobs in Vermont (NOW HIRING)

Sr Lead Architect

Burlington, VT · Hybrid

$148K - $247K/yr

Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Sr Lead ... communicate architectural issues and concepts to multiple organization levels * Software ...

Sr Lead Architect

Burlington, VT · On-site

$148K - $247K/yr

Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Sr Lead ... communicate architectural issues and concepts to multiple organization levels * Software ...

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Cox Communication information

See Vermont salary details

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How much do cox communication jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for cox communication in Vermont is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $19.42 per hour, depending on experience, location, and employer.

What are Cox Communication jobs?

Cox Communication jobs are roles offered by Cox Communications, a major telecommunications company in the United States. These positions span various fields, including customer service, sales, technical support, engineering, marketing, and IT. Employees work to provide digital cable television, telecommunications, and home automation services to residential and business customers. Cox Communication jobs often come with benefits, training programs, and opportunities for career advancement. Working at Cox means being part of a team focused on innovation and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Cox Communications customer service representative, and why are they important?

To thrive as a Cox Communications Customer Service Representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM software, call center systems, and basic troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude set top performers apart in managing customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and support the company's reputation for quality service.

What are the most common challenges faced by employees working in customer service roles at Cox Communications, and how are they supported in overcoming them?

Employees in customer service roles at Cox Communications often encounter challenges such as managing high call volumes, resolving complex customer issues, and adapting to frequent technology changes. To support their teams, Cox provides comprehensive training programs, ongoing mentorship, and access to knowledge bases. Team members are encouraged to collaborate and share best practices, and supervisors are readily available to assist with escalations. This supportive environment helps employees develop their problem-solving skills and deliver a high level of customer service.

What is the difference between Cox Communication vs Cable Technician?

AspectCox CommunicationCable Technician
Primary RoleProvides internet, TV, and phone services to customers, including sales, support, and installationInstalls, maintains, and repairs cable TV and internet services at customer locations
Required CredentialsHigh school diploma; technical certifications often preferredHigh school diploma; technical training or certifications often required
Work EnvironmentOffice-based with fieldwork; customer service focusPrimarily fieldwork; on-site installations and repairs
Employer & IndustryTelecommunications provider, cable and internet servicesTelecommunications and cable service providers

While both roles operate within the telecommunications industry, Cox Communication focuses on providing a range of services including sales, support, and customer service, whereas a Cable Technician primarily handles the installation and maintenance of cable and internet services at customer locations. Understanding these differences can help job seekers identify the right career path within the industry.

Does Cox Communication have work from home?

Cox Communications offers remote work opportunities for certain roles, particularly in customer service, sales, and technical support. These positions often require the use of company-provided equipment and may involve flexible schedules, depending on the specific job and department.

What are popular job titles related to Cox Communication jobs in Vermont?

For Cox Communication jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Cox Communication jobs in Vermont look for?

The top searched job categories for Cox Communication jobs in Vermont are:

What cities in Vermont are hiring for Cox Communication jobs?

Cities in Vermont with the most Cox Communication job openings:

Infographic showing various Cox Communication job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $42,175 per year, or $20.3 per hour.

Senior Product Manager - Connected Experience Platform

Cox Communications, Inc.

Burlington, VT • On-site, Remote

$111K - $186K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Cox Communications rating

8.2

Company rating: 8.2 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

21st of 101 rated telecommunications companies


Job description

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Sr Product Manager

Management Level

Individual Contributor

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $111,600.00 - $186,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Our vision

Cox Automotiveis in search of a Senior Product Managerfor the Connected Experience Platform (CXP) product team that provides shared services products that enable an integrated and consistent foundation for all Cox Automotive retail solutions, including AutoTrader, Dealer.com, Dealertrack, HomeNet, Kelley Blue Book, vAuto, VinSolutions, and Xtime.

Our Initiatives/products that drive our vision are as follows:

  • Common User: a central facility for creating and managing a user that will be shared across all Cox Auto applications

  • Common Org: a central repository representing the organizational structure of our customers that will be shared across all Cox Auto applications

  • Common Experience: a consistent way to navigate and have key experiences (ex. Notifications, Cox AI Assistant, etc...)

What is interesting about this role and the team?
  • Connected Experience Platform is a team that serves as a framework for all of Cox's Retail business units and brands, giving an enterprise-wide exposure to its team members.

  • In this role you will have the unique opportunity to interface with leaders from various business units across Cox Automotive, as opposed to being siloed into one application or brand.

  • The Connected Experience Platform team is the center building best-of-breed services that all Cox Auto products need. This lowers duplicative development and enables customers to use more Cox Auto products as a coherent suite, and as a product leader you will be directly instrumental in levering up our across-the-board footprint in the industry.

As a Senior Product Manager, you will...
  • Along with Director of Product Management, define product vision and objective measures of success and work closely with Architects and Software Engineering to oversee and approve product designs, enhancements, and quality.

  • Track market trends and competitive offerings.

  • Interact directly with customers and others to drive product direction and ensure capabilities meet market needs and customer goals.

  • Collaborate with multiple Agile product development / software engineering teams responsible for developing and launching platform application and components.

  • Use AI to create Epics and discovery specs for the full product lifecycle from research and design through development and launch.

  • Work closely with internal and external customers, stakeholders, and other Product Managers to build a collectively understood and prioritized product roadmap and backlog at the epic and feature level.

  • Collaborate with other Product Managers to align backlogs and roadmaps across teams, departments, business units, and release trains.

  • Triage and prioritize customer-reported bugs and customer-requested features and enhancements.

  • Act as subject matter expert on assigned products, services, and capabilities, as well as in general areas of authentication security and permissions controls.

  • Collaborate with Architects and Software Engineering to ensure products and services are secure, performant, and highly available.

  • Collaborate with Operations to ensure appropriate monitoring, alerting, incident management, and problem resolution for products and services.

  • Participate in product team iteration planning, release planning, and coordination of dependencies.

  • Coordinate go-to-market activities with Sales, Marketing, Legal, Operations, Support, and other departments as needed.

  • Lead and participate in various Agile ceremonies, including sprint reviews, stakeholder meetings, backlog grooming, and retrospectives.

Qualifications

Minimum

  • Bachelor's degree in computer science, information systems, or a related discipline and 4 years' product manager/product owner experience in a software development organization, or a related field.

    • The right candidate may have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and 1 years' experience in a related field; or 12 years' experience in a related field with no degree.

  • Experience with Agile methodologies (e.g., Scrum, Kanban) required, including working competency with Agile tracking tools like Rally or Jira.

  • Strong oral, written and presentation communication skills required.

  • Demonstrated usage of data to inform product management decisions and prioritization.

  • Ability to work under pressure with time constraints.

Special things that would make you stand out from others...

Preferred

  • An advanced degree in a quantitative field

  • Working knowledge of SaaS web technologies and modern, cloud-based software architectures and components

  • Experience with single sign-on (SSO), identity & access management (IDM, IAM), authentication and authorization

  • Experience with application programming interfaces (APIs)

  • Experience partnering with design teams and guiding UX

  • SAFe experience and/or Agile certifications (e.g., CSM, CSPO)

  • Pragmatic Marketing certifications

  • Experience with standards compliance requirements, such as security, accessibility, and/or mobile responsive design

  • Automotive industry experience

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vets




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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US