Cox Automotive Performance Manager Jobs in Boston, MA

Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Manheim Mobile Inspector II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Manheim Mobile Vehicle Condition Inspector
There are multiple open positions. Candidates may be hired at one of the following levels depending on experience, qualifications, and business need:
Mobile Inspector - Level 1
Hourly Pay Range
100% Geo: $15.10 - $18.89 - $22.69 per hour
110% Geo: $16.63 - $20.77 - $24.90 per hour
120% Geo: $18.17 - $22.69 - $27.21 per hour
Mobile Inspector - Level 2
Hourly Pay Range
100% Geo: $16.59 - $20.72 - $24.86 per hour
110% Geo: $18.22 - $22.79 - $27.36 per hour
120% Geo: $19.90 - $24.86 - $29.81 per hour
Mobile Inspector - Senior Level
Hourly Pay Range
100% Geo: $18.17 - $22.74 - $27.31 per hour
110% Geo: $20.00 - $25.00 - $30.00 per hour
120% Geo: $21.83 - $27.31 - $32.79 per hour
We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below.
Job Description (Applies to All Levels)
The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow.
Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services.
This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills.
Primary Responsibilities & Essential Functions
Vehicle Inspection & Documentation
Conduct thorough vehicle inspections in accordance with Manheim inspection standards.
Locate, start, move, inspect, and return vehicles safely on dealer client lots.
Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry.
Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.
Inspect and document interior condition, including seating, dashboard, and installed options.
Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
Identify and document damage, missing components, or inoperable features.
Client Engagement & Territory Management
Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
Educate clients on the value of Manheim Marketplace and mobile inspection services.
Proactively engage with dealers to increase inspection volume and maintain active participation.
Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity.
Adapt to changes in daily appointments and schedules to ensure effective dealer coverage.
Reporting, Tools & Collaboration
Prepare and submit daily activity and production reports.
Utilize Salesforce.com for reporting, lead management, and customer performance tracking.
Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success.
Work effectively within a continuous improvement and Lean environment, contributing to process enhancement.
Safety, Compliance & Standards
Maintain production expectations as established by leadership.
Demonstrate a visible commitment to safety by following all safety and health procedures.
Participate actively in Safety Excellence initiatives.
Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
Perform other duties as assigned.
Role-Specific Requirements
Mobile Inspector - Level 1
Summary
Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices.
Minimum Qualifications
High School Diploma or GED required
Minimal automotive knowledge preferred (body and mechanical)
0-1 years of automotive-related experience preferred
Valid driver's license with a safe driving record required
Ability to meet physical and mental demands of the role within required timeframes
Key Responsibilities
Conduct basic vehicle inspections with accuracy and attention to detail
Safely move and handle vehicles on dealer lots
Accurately document vehicle condition and data in inspection systems
Develop working knowledge of inspection standards and client expectations
Mobile Inspector - Level 2
Summary
Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory.
Minimum Qualifications
High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field.
1-2 years of automotive-related experience preferred
Valid driver's license with a safe driving record required
Ability to meet physical and mental demands of the role within required timeframes
Key Responsibilities
Independently conduct detailed and complex vehicle inspections
Manage daily inspection schedules efficiently across dealer locations
Build strong working relationships with dealer clients
Utilize data and insights to expand inspection volume and efficiency
Support continuous improvement initiatives and team collaboration
Mobile Inspector - Senior Level
Summary
Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory.
Minimum Qualifications
High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field.
Previous vehicle inspection experience required
Strong automotive knowledge (body and mechanical) required
2-3 years of automotive-related experience strongly preferred
1 year of service with Manheim Inspections recommended
Valid driver's license with a safe driving record required
Ability to meet physical and mental demands of the role within required timeframes
Key Responsibilities
Perform advanced and high-complexity vehicle inspections
Serve as a subject matter resource for inspection standards and best practices
Support onboarding and development of less experienced Mobile Inspectors
Maintain strong dealer relationships and inspection quality standards
Model safety, professionalism, and operational excellence
DMCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.