As a Course Concierge, your primary responsibilities include onboarding new students or participants, assisting with course registration or access issues, and providing support throughout the duration of courses. You will coordinate closely with instructors and support teams to address learner questions, resolve technical problems, and ensure participants have all the resources they need. Your day may also involve tracking progress, sending timely reminders, curating helpful materials, and collecting feedback to improve the course experience. Collaboration, proactive communication, and attention to detail are key to excelling in this customer-focused role.