Courier Administration Jobs (NOW HIRING)

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

MGB Digital is Hiring! Join our team as an Epic Data Courier Administrator, Systems Engineer

Why Join This Team?

This is a highly visible role that sits at the center of Epic change management and deployment operations. You’ll collaborate with nearly every Epic application team across the organization, building strong relationships while helping ensure that critical system updates are implemented smoothly, accurately, and in compliance with established standards.

If you enjoy cross-functional collaboration, problem-solving, and being a key stakeholder in the success of Epic upgrades, enhancements, and deployments, this role offers a unique opportunity to make a broad organizational impact. You’ll serve as a trusted partner to Epic analysts and application teams while playing an essential role in managing the change control process for Epic build migrations.

What Makes This Role Exciting

• Partner with a wide range of Epic application teams across the enterprise.
• Play a central role in the governance and change control process for Epic build migrations.
• Gain exposure to numerous Epic applications, workflows, and operational initiatives.
• Influence deployment quality, system stability, and organizational best practices.
• Join a collaborative team that values knowledge sharing, continuous improvement, and professional growth.

Why This Role Stands Out

This position offers the opportunity to work closely with Epic application teams and technical stakeholders on complex data migration initiatives that directly support system stability, reliability, and ongoing optimization across the organization. You’ll play a key role in ensuring successful deployments while gaining exposure to Epic environment management, governance, and platform operations.

Key Responsibilities

• Support day-to-day Epic Data Courier administration and migration activities, ensuring accurate and efficient movement of application data across environments.
• Partner with application teams to review, validate, and coordinate Data Courier migration requests, providing technical guidance and ensuring adherence to established change control processes.
• Collaborate with Epic application analysts to develop and manage Standard Operating Procedure (SOP)-driven migration plans and deployment requests.
• Perform audits and quality reviews of Data Courier migrations to ensure compliance with organizational standards, governance requirements, and best practices.
• Assist in the design and execution of data migration strategies, including large-scale data loads and environment synchronization activities.
• Monitor Epic platform performance, system availability and migration outcomes, proactively identifying and escalating issues as needed.
• Support continuous improvement efforts by helping to optimize migration workflows, documentation, and operational processes.

Qualifications

• Bachelor’s Degree Computer Science required or Bachelor’s Degree Related Field of Study required
• Can this role review and consider experience in lieu of a degree? Yes
• Knowledge or education in systems engineering or system administration 0-1 year required
• Strong understanding of operating systems (Windows, Linux) and system administration principles.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Strong understanding of data structure and database systems.
• Ability to follow documented procedures and contribute to team projects.
• Strong scripting skills (PowerShell, Bash, Python).
• Understanding of system monitoring concepts and basic troubleshooting techniques.
• Proficient problem-solving skills with attention to detail.
• Ability to document processes and maintain accurate records.
• Willingness to learn new technologies and tools.

Additional Job Details (if applicable)Working Model

• M-F Eastern Business Hours required
• Working Model: Hyrid onsite at least 1x weekly with planned day in office for team and business meetings
• A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1
• Must be flexible for onsite business needs and training onsite

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62,836.80 - $89,762.40/Annual

Grade

5

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.