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Counter Helper Jobs in Franklin, MA (NOW HIRING)

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

Counter Staff are responsible for successfully facilitating all aspects of the customer experience. They work 3-5 shifts per week (22-38 hours) while maintaining standards for customer service ...

Whole Foods Market

Counter Staff

Cambridge, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Sudbury, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Hingham, MA

$16 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Newton, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Cambridge, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Dedham, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Somerville, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Wellesley, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Bellingham, MA · On-site

$16 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Framingham, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Newton, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

Whole Foods Market

Counter Staff

Weymouth, MA · On-site

$16 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Weymouth, MA · On-site

$16 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Dedham, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Hingham, MA · On-site

$16 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Arlington, MA · On-site

$17 - $25.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Cranston, RI · On-site

$14.75 - $17.75/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the meat team to include duties related to counter ...

Whole Foods Market

Counter Staff

Providence, RI · On-site

$15 - $24.40/hr

And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Provides support as a member of the seafood team to include duties related to counter ...

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Showing results 21-40

All JobsCounter Helper JobsCounter Helper Jobs in Franklin, MA

Counter Helper information

See Franklin, MA salary details

$11

$18

$25

How much do counter helper jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for counter helper in Franklin, MA is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.67 per hour, depending on experience, location, and employer.

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.

What cities near Franklin, MA are hiring for Counter Helper jobs?

Cities near Franklin, MA with the most Counter Helper job openings:

Counter Helper jobs near you

Counter Staff

Hi-Rise Bread Company

Cambridge, MA • On-site

$20 - $24/hr

Full-time

Medical

Re-posted 4 days ago

Job description

JOB DESCRIPTION

Hi-Rise Bread Co. is hiring Counter Staff! Counter Staff are responsible for successfully facilitating all aspects of the customer experience. They work 3-5 shifts per week (22-38 hours) while maintaining standards for customer service, accuracy, speed, cleanliness, teamwork, and general work ethic. Job responsibilities include but are not limited to:


CUSTOMER INTERFACE + ORDER MANAGEMENT

  • Exhibit exemplary customer service in person and over the phone from order placement through pickup
  • Fluency with our menus and point-of-sale system to allow for smooth and efficient transactions
  • Knowledge across all product categories to sufficiently answer customer questions, supported by a thoughtful personal experience with products
  • Ability to work as a shift’s primary barista (training provided)


OPENING, CLOSING + SIDE WORK

  • Ability to perform both pre-opening and post-closing tasks
  • Setup and breakdown of product displays, outdoor dining equipment, etc.
  • Cleaning, restocking, and side work


FARMERS’ MARKETS (May-November)

  • Ability to perform all aspects of a farmers’ market shift, including market packing and preparation, market setup, customer interface, order processing, and market breakdown


Some experience – preferably in a front-of-house role at a café or restaurant – in a food service environment is required. Seasonal workers may be good candidates for the role depending on experience, skill level, and the ability to demonstrate product knowledge. Counter Staff receive a competitive base salary and excellent tips. Opportunities for advancement and additional responsibility are available in a variety of capacities. Benefits include shift meals/beverages, employee discounts, and employer-subsidized health insurance.


REQUIREMENTS
  • Able to work at least three shifts per week, with morning, evening, and weekend availability.
  • Strong communication and guest service skills
  • Passion for excellent hospitality
  • Friendly, outgoing personality
  • Some experience in a food service environment, preferable in a comparable role.

ABOUT THE COMPANY

Hi-Rise opened in 1996 with a crew of six, big ideas, and a simple goal: to make staple foods better than home-made. Hi-Rise started with bread — using organic wheat, rye, and corn from independent mills — and soon moved to pastries, incorporating extra-rich European-style butter and local fruits for pies and tarts. Naturally, soups and sandwiches came next utilizing the same philosophy of house made and hand selected ingredients. The trend continued over the years and now Hi-Rise has a long list of products made daily including breads, pastries, cakes, cookies, granola, and preserves. Along with a wide variety of sandwiches, soups, and salads, Hi-Rise offers dinners sold fresh and frozen, from pot pies and stews to lasagnas with house-made pasta as well as a curated list of wine and spirits. Using carefully-sourced ingredients and making everything from scratch, Hi-Rise is committed to producing the highest quality baked goods in a comfortable neighborhood setting.